500 Internal server error on form submission

Dear ODK Community,

I am facing a peculiar problem with ODK Collect. I have a form for which I
am able to submit data from specific devices, but it gives a 500 Internal
server error from certain other devices. Could you please suggest what
could be the problem.

A screen shot of the error is attached in the mail. Looking forward to
receiving a response.

regards,
narsingh.

This is a customized version of ODK Collect (SDRC Collect).

You should work with the organization that customized the software to
confirm that it is not a problem with their customization.

If it is not, they can then contact the core team with technical details of
the issue in the main codebase.

··· On Sat, Feb 7, 2015 at 4:07 AM, narsingh panigrahi < narsingh.panigrahi@gmail.com> wrote:

Dear ODK Community,

I am facing a peculiar problem with ODK Collect. I have a form for which I
am able to submit data from specific devices, but it gives a 500 Internal
server error from certain other devices. Could you please suggest what
could be the problem.

A screen shot of the error is attached in the mail. Looking forward to
receiving a response.

regards,
narsingh.

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to opendatakit+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com