# Aggregate publisher problem

**URL:** <https://forum.getodk.org/t/aggregate-publisher-problem/11929>\
**Category:** Support\
**Tags:** odk-aggregate\
**Created:** [February 22, 2018, 6:52am UTC](https://forum.getodk.org/t/aggregate-publisher-problem/11929 "2018-02-22T06:52:49Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![ggalmazor](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/ggalmazor/32/2702_2.png) [@ggalmazor](https://forum.getodk.org/u/ggalmazor)\
**Post date:** [February 24, 2018, 10:01am UTC](https://forum.getodk.org/t/aggregate-publisher-problem/11929/5 "2018-02-24T10:01:32Z")

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Hi @Christy_Marie! In your case, I see you've already located a possible cause that explains the problem. A timeout while authenticating Aggregate in Google's API could produce the error.

I've written up an analysis of your problem and @Jeff_Davids' problem here: [Google Sheet Publisher Issue - Somehow DB entities for publisher got into problem state - #9 by ggalmazor](https://forum.getodk.org/t/google-sheet-publisher-issue-somehow-db-entities-for-publisher-got-into-problem-state/11862/9)

Even though we have a good lead here with the timeout, I'd recommend you to make the test I suggested @Jeff_Davids. Could you try to pull the form and all its submissions using Briefcase? If that goes well, it's telling us that there probably no problems in Aggregate's data.

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