Attachment errors preventing download into Briefcase

Hello All,

I have two instances with attachment errors. I was able to follow the instructions posted at https://github.com/opendatakit/opendatakit/wiki/Aggregate-AppEngine-Troubleshooting and removed the extra rows. I can now download the csv's from aggregate, but am still getting an error when trying to download through briefcase (Internal Server Error 500). I reran the queries and now only 1 row shows for each instance, so I'm not sure where to go from here. Does anyone have any suggestions?

Thank you,
Christy Ihlo
Director, Monitoring and Evaluation
Tanzania People & Wildlife Fund

Not sure when you last reviewed the instructions (


). I updated these instructions a few weeks ago with additional cases and
steps to find and fix problems during the downloading of images. Since the
CSV generation works, the errors are either within repeat groups or in the
storage of audio, image or video files.

When using ODK Briefcase, I assume you are encountering the (2b) case of
these revised steps whereby you are not seeing any explicit errors in the
logs, but there are HTTP 500 errors returned from the server (as indicated
by the Internal Server Error 500, above).

Did you follow the steps to resolve that (2b) case?

Note also that the "Details..." button within ODK Briefcase will identify
the instance ID at which the download failed (and that is corrupted).

ยทยทยท On Wed, Jul 27, 2016 at 12:23 AM, wrote:

Hello All,

I have two instances with attachment errors. I was able to follow the
instructions posted at https://github.com/opendatakit/opendatakit/wiki/
Aggregate-AppEngine-Troubleshooting and removed the extra rows. I can now
download the csv's from aggregate, but am still getting an error when
trying to download through briefcase (Internal Server Error 500). I reran
the queries and now only 1 row shows for each instance, so I'm not sure
where to go from here. Does anyone have any suggestions?

Thank you,
Christy Ihlo
Director, Monitoring and Evaluation
Tanzania People & Wildlife Fund

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