# Authentication failed **URL:** \ **Category:** Support\ **Created:** [May 6, 2012, 11:59am UTC](https://forum.getodk.org/t/authentication-failed/1262 "2012-05-06T11:59:31Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Ken\_Mwai1](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/k/c5a1d2/32.png) [@Ken\_Mwai1](https://forum.getodk.org/u/Ken_Mwai1)\ **Post date:** [May 6, 2012, 11:59am UTC](https://forum.getodk.org/t/authentication-failed/1262/1 "2012-05-06T11:59:31Z")
am using local aggregate with mysql. am trying to login using gmail account but am getting HTTP Status 401 - Authentication failed: unable to process claimed identity-'[https://www.google.com/accounts/o8/id](https://www.google.com/accounts/o8/id)' what could be the issue > **···** > > -- \*Thanks\* \*Ken Mwai \* www.ken.talantabits.com \*\*\*\*\*"Technology is a lyfstyle live it"\* ---
**Author:** ![Gichure](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/g/eb9ed0/32.png) [@Gichure](https://forum.getodk.org/u/Gichure)\ **Post date:** [May 6, 2012, 2:35pm UTC](https://forum.getodk.org/t/authentication-failed/1262/2 "2012-05-06T14:35:58Z")
there was an authentication error. access to the URL resource requires user authentication 1) which has not yet been provided or 2) which has been provided but failed authorization tests. try fixing using suggestions on this url: [http://www.checkupdown.com/status/E401.html](http://www.checkupdown.com/status/E401.html) > **···** > > On Sun, May 6, 2012 at 2:59 PM, Ken Mwai wrote: > > > am using local aggregate with mysql. am trying to login using gmail > > account but am getting HTTP Status 401 - Authentication failed: unable > > to process claimed identity-'[https://www.google.com/accounts/o8/id](https://www.google.com/accounts/o8/id)' > > what could be the issue > > > > -- > > _Thanks_ > > \*Ken Mwai \* > > [www.ken.talantabits.com](http://www.ken.talantabits.com) > > \*\*\*\*_"Technology is a lyfstyle live it"_ > > > > -- > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > -- > Gichure Paul > Regards. ---
**Author:** ![Mitch\_S](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/m/3ec8ea/32.png) [@Mitch\_S](https://forum.getodk.org/u/Mitch_S)\ **Post date:** [May 7, 2012, 8:31pm UTC](https://forum.getodk.org/t/authentication-failed/1262/3 "2012-05-07T20:31:19Z")
Also, look at the catalina.2012-mm-dd.log file for the date that you tried to log on. Search for "superUserEmail" - is the e-mail address given in lower case or did you specify it with capital letters? If it isn't all in lower-case, re-run the installer specifying the exact use of upper and lower case characters that Google reports your e-mail to be when you look at your Gmail account settings (generally, these will be all lower case)). Otherwise, if that looks good, look in the log file for WARNING or SEVERE entries. Look for anything that might indicate a problem with the server (e.g., a missing MySQL Connector/J library). There will ordinarily be a few WARNINGS about watchdog actions that should not occur frequently, a deprecated 'path-type' configuration setting, and a warning about "Security role name admin used in an without being defined in a ". These can be ignored. There will also may be one or two SEVERE entries occurring when shutting down the server concerning resources not being released or threads failing to stop. Mitch > **···** > > On Sun, May 6, 2012 at 7:35 AM, Gichure wrote: > > > there was an authentication error. access to the URL resource requires > > user authentication 1) which has not yet been provided or 2) which has been > > provided but failed authorization tests. > > > > try fixing using suggestions on this url: > > [http://www.checkupdown.com/status/E401.html](http://www.checkupdown.com/status/E401.html) > > > > On Sun, May 6, 2012 at 2:59 PM, Ken Mwai [keniajin@gmail.com](mailto:keniajin@gmail.com) wrote: > > > > > am using local aggregate with mysql. am trying to login using gmail > > > account but am getting HTTP Status 401 - Authentication failed: unable > > > to process claimed identity-'[https://www.google.com/accounts/o8/id](https://www.google.com/accounts/o8/id)' > > > what could be the issue > > > > > > -- > > > _Thanks_ > > > \*Ken Mwai \* > > > [www.ken.talantabits.com](http://www.ken.talantabits.com) > > > \*\*\*\*_"Technology is a lyfstyle live it"_ > > > > > > -- > > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > > > -- > > Gichure Paul > > Regards. > > > > -- > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > -- > Mitch Sundt > Software Engineer > University of Washington > [mitchellsundt@gmail.com](mailto:mitchellsundt@gmail.com) ---
**Author:** ![Ken\_Mwai1](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/k/c5a1d2/32.png) [@Ken\_Mwai1](https://forum.getodk.org/u/Ken_Mwai1)\ **Post date:** [May 8, 2012, 12:47pm UTC](https://forum.getodk.org/t/authentication-failed/1262/4 "2012-05-08T12:47:57Z")
Hi ; Am getting this warning and am wondering where the problem is // [https://www.google.com/accounts/o8/id?id=AItOawksCAfe5ZpL51sTheswOe3-S9z5tNBL7ek](https://www.google.com/accounts/o8/id?id=AItOawksCAfe5ZpL51sTheswOe3-S9z5tNBL7ek) May 08, 2012 3:52:02 PM org.openid4java.discovery.Discovery discover INFO: Discovered 5 OpenID endpoints. May 08, 2012 3:52:02 PM org.openid4java.consumer.AbstractNonceVerifier seen WARNING: Nonce is too old: 2012-05-08T12:46:21ZHGNO1ECDv0wOJA May 08, 2012 3:52:02 PM org.openid4java.consumer.ConsumerManagerImpl verify SEVERE: Nonce verification failed. // > **···** > > On May 7, 1:31 pm, Mitch S wrote: \> Also, look at the catalina.2012-mm-dd.log file for the date that you tried \> to log on. Search for "superUserEmail" - is the e-mail address given in \> lower case or did you specify it with capital letters? If it isn't all in \> lower-case, re-run the installer specifying the exact use of upper and \> lower case characters that Google reports your e-mail to be when you look \> at your Gmail account settings (generally, these will be all lower case)). \> \> Otherwise, if that looks good, look in the log file for WARNING or SEVERE \> entries. Look for anything that might indicate a problem with the server \> (e.g., a missing MySQL Connector/J library). \> \> There will ordinarily be a few WARNINGS about watchdog actions that should \> not occur frequently, a deprecated 'path-type' configuration setting, and a \> warning about "Security role name admin used in an \> without being defined in a ". These can be ignored. \> \> There will also may be one or two SEVERE entries occurring when shutting \> down the server concerning resources not being released or threads failing \> to stop. \> \> Mitch \> \> \> \> \> \> \> \> \> \> On Sun, May 6, 2012 at 7:35 AM, Gichure wrote: \> \> there was an authentication error. access to the URL resource requires \> \> user authentication 1) which has not yet been provided or 2) which has been \> \> provided but failed authorization tests. \> \> \> try fixing using suggestions on this url: \> \>http://www.checkupdown.com/status/E401.html \> \> \> On Sun, May 6, 2012 at 2:59 PM, Ken Mwai wrote: \> \> \>\> am using local aggregate with mysql. am trying to login using gmail \> \>\> account but am getting HTTP Status 401 - Authentication failed: unable \> \>\> to process claimed identity-'https://www.google.com/accounts/o8/id' \> \>\> what could be the issue \> \> \>\> -- \> \>\> \*Thanks\* \> \>\> \*Ken Mwai \* \> \>\>www.ken.talantabits.com \> \>\> \*\*\*\*\*"Technology is a lyfstyle live it"\* \> \> \>\> -- \> \>\> Post: opendatakit@googlegroups.com \> \>\> Unsubscribe: opendatakit+unsubscribe@googlegroups.com \> \>\> Options:http://groups.google.com/group/opendatakit?hl=en \> \> \> -- \> \> Gichure Paul \> \> Regards. \> \> \> -- \> \> Post: opendatakit@googlegroups.com \> \> Unsubscribe: opendatakit+unsubscribe@googlegroups.com \> \> Options:http://groups.google.com/group/opendatakit?hl=en \> \> -- \> Mitch Sundt \> Software Engineer \> University of Washington \> mitchellsu...@gmail.com ---
**Author:** ![Mitch\_S](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/m/3ec8ea/32.png) [@Mitch\_S](https://forum.getodk.org/u/Mitch_S)\ **Post date:** [May 8, 2012, 4:20pm UTC](https://forum.getodk.org/t/authentication-failed/1262/5 "2012-05-08T16:20:25Z")
This generally means that the clock on your computer is not set to the proper date/time. Perhaps you have your server configured for UTC time zone, but are running in a different time zone and have set the clock to reflect your local time rather than UTC time. i.e., check your time zone. Mitch > **···** > > On Tue, May 8, 2012 at 5:47 AM, Keniajin wrote: > > > Hi ; > > Am getting this warning and am wondering where the problem is > > // > > > > [https://www.google.com/accounts/o8/id?id=AItOawksCAfe5ZpL51sTheswOe3-S9z5tNBL7ek](https://www.google.com/accounts/o8/id?id=AItOawksCAfe5ZpL51sTheswOe3-S9z5tNBL7ek) > > May 08, 2012 3:52:02 PM org.openid4java.discovery.Discovery discover > > INFO: Discovered 5 OpenID endpoints. > > May 08, 2012 3:52:02 PM org.openid4java.consumer.AbstractNonceVerifier > > seen > > WARNING: Nonce is too old: 2012-05-08T12:46:21ZHGNO1ECDv0wOJA > > May 08, 2012 3:52:02 PM org.openid4java.consumer.ConsumerManagerImpl > > verify > > SEVERE: Nonce verification failed. > > // > > On May 7, 1:31 pm, Mitch S [mitchellsu...@gmail.com](mailto:mitchellsu...@gmail.com) wrote: > > > > > Also, look at the catalina.2012-mm-dd.log file for the date that you > > > tried > > > to log on. Search for "superUserEmail" - is the e-mail address given in > > > lower case or did you specify it with capital letters? If it isn't all > > > in > > > lower-case, re-run the installer specifying the exact use of upper and > > > lower case characters that Google reports your e-mail to be when you look > > > at your Gmail account settings (generally, these will be all lower > > > case)). > > > > > > Otherwise, if that looks good, look in the log file for WARNING or SEVERE > > > entries. Look for anything that might indicate a problem with the server > > > (e.g., a missing MySQL Connector/J library). > > > > > > There will ordinarily be a few WARNINGS about watchdog actions that > > > should > > > not occur frequently, a deprecated 'path-type' configuration setting, > > > and a > > > warning about "Security role name admin used in an > > > without being defined in a ". These can be ignored. > > > > > > There will also may be one or two SEVERE entries occurring when shutting > > > down the server concerning resources not being released or threads > > > failing > > > to stop. > > > > > > Mitch > > > > > > On Sun, May 6, 2012 at 7:35 AM, Gichure [boy.g...@gmail.com](mailto:boy.g...@gmail.com) wrote: > > > > > > > there was an authentication error. access to the URL resource requires > > > > user authentication 1) which has not yet been provided or 2) which has > > > > been > > > > provided but failed authorization tests. > > > > > > > try fixing using suggestions on this url: > > > > [http://www.checkupdown.com/status/E401.html](http://www.checkupdown.com/status/E401.html) > > > > > > > On Sun, May 6, 2012 at 2:59 PM, Ken Mwai [kenia...@gmail.com](mailto:kenia...@gmail.com) wrote: > > > > > > > > am using local aggregate with mysql. am trying to login using gmail > > > > > account but am getting HTTP Status 401 - Authentication failed: unable > > > > > to process claimed identity-'[https://www.google.com/accounts/o8/id](https://www.google.com/accounts/o8/id)' > > > > > what could be the issue > > > > > > > > -- > > > > > _Thanks_ > > > > > \*Ken Mwai \* > > > > > [www.ken.talantabits.com](http://www.ken.talantabits.com) > > > > > \*\*\*\*_"Technology is a lyfstyle live it"_ > > > > > > > > -- > > > > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > > > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > > > > Options:[http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > > > > > > -- > > > > Gichure Paul > > > > Regards. > > > > > > > -- > > > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > > > Options:[http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > > > > > -- > > > Mitch Sundt > > > Software Engineer > > > University of Washington > > > [mitchellsu...@gmail.com](mailto:mitchellsu...@gmail.com) > > > > -- > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > -- > Mitch Sundt > Software Engineer > University of Washington > [mitchellsundt@gmail.com](mailto:mitchellsundt@gmail.com)