Briefcase failing to download form definitions and media

Support
1

Good Day

I am getting the following error when trying to pull from my aggregate
server hosted on Google Apps, any help please. User and password is correct:

Fetching form definition

resolving against briefcase form definitions

preparing to retrieve instance data

retrieving next chunk of instances from server...

NOT ALL SUBMISSIONS RETRIEVED: Error fetching list of submissions: Fetch of
submission download chunk failed. Detailed error: Internal Server Error
(500) while accessing:
https://appname.appspot.com/view/submissionList?cursor=&formId=mfpf8&numEntr
ies=100

Please verify that the URL, your user credentials and your permissions are
all correct.

FAILED.

··· --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com
2

Bashir,

Create another ODK (not Google) username and password in Aggregate. Give it
Form Manager privileges. Does that account work?

Yaw

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On Fri, Aug 8, 2014 at 5:53 AM, Bashir Jahed bashir@imobi.co.za wrote:

Good Day

I am getting the following error when trying to pull from my aggregate
server hosted on Google Apps, any help please. User and password is correct:

Fetching form definition

resolving against briefcase form definitions

preparing to retrieve instance data

retrieving next chunk of instances from server...

NOT ALL SUBMISSIONS RETRIEVED: Error fetching list of submissions: Fetch
of submission download chunk failed. Detailed error: Internal Server Error
(500) while accessing: https://appname.
appspot.com/view/submissionList?cursor=&formId=mfpf8&numEntries=100

Please verify that the URL, your user credentials and your permissions are
all correct.

FAILED.

<http://www.avast.com/>

This email is free from viruses and malware because avast! Antivirus
http://www.avast.com/ protection is active.

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