Can no longer access Aggregate instance on AppEngine

Chriscorey89 · July 31, 2013, 6:05pm

All:

I created an Aggregate instance on the Google AppEngine using a non-gmail account. Everything was fine for months. I created a gmail account in order to download an app from the Play Store. Google associated the new gmail account w/ the e-mail I used to create my appengine account and my Aggregate instance. From the logs I can see that no matter which e-mail account I use the one that is submitted is my gmail account. I saw an earlier post that explained that one must login to Aggregate w/ the e-mail account it was created under. So, I made another Aggregate instance using the gmail account. Unfortunately the same error message persists: "account not recognized." Does the AppEngine an Aggregate e-mail and Aggregate accounts need to match? I was going to delete the gmail account, but there were dire messages about losing "everything" associated with the account -- my AppEngine too? I can start over - the Aggregate install is pretty easy, but I would appreciate advice on how to handle the accounts used to create my Aggregate instances. In truth, I'd rather gain 20 pounds than have a gmail account, but if I must...

Log of failed login attached for reference.

Thanks,
Chris

2013-07-31 10:32:36.186 /j_spring_openid_security_check?spring-security-redirect=Aggregate.html&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.mode=id_res&openid.op_endpoint=https%3A%2F%2Fwww.google.com%2Faccounts%2Fo8%2Fud&openid.response_nonce=2013-07-31T17%3A32%3A35ZnoMImbA7yVV-qw&openid.return_to=https%3A%2F%2Fsrgaggregatetest.appspot.com%2Fj_spring_openid_security_check%3Fspring-security-redirect%3DAggregate.html&openid.assoc_handle=1.AMlYA9UuElVc_xa95foSGFTWcPytXMi5UZE2PEiVAGx0kUlcpgthAz9TxlmzexRXSnEKhSvm_kJRLg&openid.signed=op_endpoint%2Cclaimed_id%2Cidentity%2Creturn_to%2Cresponse_nonce%2Cassoc_handle%2Cns.ext1%2Cext1.mode%2Cext1.type.email%2Cext1.value.email&openid.sig=YXBTrBv8wqazxAeZoTqng5AeAWu4tW0FigrhQ5iwjp0%3D&openid.identity=https%3A%2F%2Fwww.google.com%2Faccounts%2Fo8%2Fid%3Fid%3DAItOawm8R1QyvUK5QwMAvAGZEnrWzD33656secg&openid.claimed_id=https%3A%2F%2Fwww.google.com%2Faccounts%2Fo8%2Fid%3Fid%3DAItOawm8R1QyvUK5QwMAvAGZEnrWzD33656secg&openid.ns.ext1=http%3A%2F%2Fopenid.net%2Fsrv%2Fax%2F1.0&openid.ext1.mode=fetch_response&openid.ext1.type.email=http%3A%2F%2Faxschema.org%2Fcontact%2Femail&openid.ext1.value.email=chriscorey89%40gmail.com 401 716ms 0kb Mozilla/5.0 (Windows NT 6.1; rv:22.0) Gecko/20100101 Firefox/22.0

130.154.0.250 - - [31/Jul/2013:10:32:36 -0700] "GET /j_spring_openid_security_check?spring-security-redirect=Aggregate.html&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.mode=id_res&openid.op_endpoint=https%3A%2F%2Fwww.google.com%2Faccounts%2Fo8%2Fud&openid.response_nonce=2013-07-31T17%3A32%3A35ZnoMImbA7yVV-qw&openid.return_to=https%3A%2F%2Fsrgaggregatetest.appspot.com%2Fj_spring_openid_security_check%3Fspring-security-redirect%3DAggregate.html&openid.assoc_handle=1.AMlYA9UuElVc_xa95foSGFTWcPytXMi5UZE2PEiVAGx0kUlcpgthAz9TxlmzexRXSnEKhSvm_kJRLg&openid.signed=op_endpoint%2Cclaimed_id%2Cidentity%2Creturn_to%2Cresponse_nonce%2Cassoc_handle%2Cns.ext1%2Cext1.mode%2Cext1.type.email%2Cext1.value.email&openid.sig=YXBTrBv8wqazxAeZoTqng5AeAWu4tW0FigrhQ5iwjp0%3D&openid.identity=https%3A%2F%2Fwww.google.com%2Faccounts%2Fo8%2Fid%3Fid%3DAItOawm8R1QyvUK5QwMAvAGZEnrWzD33656secg&openid.claimed_id=https%3A%2F%2Fwww.google.com%2Faccounts%2Fo8%2Fid%3Fid%3DAItOawm8R1QyvUK5QwMAvAGZEnrWzD33656secg&openid.ns.ext1=http%3A%2F%2Fopenid.net%2Fsrv%2Fax%2F1.0&openid.ext1.mode=fetch_response&openid.ext1.type.email=http%3A%2F%2Faxschema.org%2Fcontact%2Femail&openid.ext1.value.email=chriscorey89%40gmail.com HTTP/1.1" 401 306 "https://srgaggregatetest.appspot.com/openid_login.html" "Mozilla/5.0 (Windows NT 6.1; rv:22.0) Gecko/20100101 Firefox/22.0" "srgaggregatetest.appspot.com" ms=717 cpu_ms=163 cpm_usd=0.000091 app_engine_release=1.8.2 instance=00c61b117c13715d498097c55984c318975a56

Mitch_S · July 31, 2013, 6:17pm

To see what e-mail you used when you configured ODK Aggregate:
go to https://appengine.google.com
click on your application,
then click on Logs
search for 'superUserEmail'

This will show you what e-mail you need to use when logging into ODK
Aggregate.

Browse to gmail.com. Log out of every account that is not the one shown
above.

Browse to whatever email server you are using for that other account, and
log into that.

Close all your browser windows and quit your browser.

Open your browser.

Now try to log into your ODK Aggregate instance, using 'Sign in with
Google'.

If that does not work,

Try a different browser. Repeating the steps with gmail and your email
server.
Clear all cookies in your browser, then repeat.

If you still are unable to get this to work, contact Google Apps Domain
technical support.

Mitch

···

On Wed, Jul 31, 2013 at 11:05 AM, wrote:

All:

I created an Aggregate instance on the Google AppEngine using a non-gmail
account. Everything was fine for months. I created a gmail account in
order to download an app from the Play Store. Google associated the new
gmail account w/ the e-mail I used to create my appengine account and my
Aggregate instance. From the logs I can see that no matter which e-mail
account I use the one that is submitted is my gmail account. I saw an
earlier post that explained that one must login to Aggregate w/ the e-mail
account it was created under. So, I made another Aggregate instance using
the gmail account. Unfortunately the same error message persists: "account
not recognized." Does the AppEngine an Aggregate e-mail and Aggregate
accounts need to match? I was going to delete the gmail account, but there
were dire messages about losing "everything" associated with the account --
my AppEngine too? I can start over - the Aggregate install is pretty easy,
but I would appreciate advice on how to handle the accounts used to create
my Aggregate instances. In truth, I'd rather gain 20 pounds than have a
gmail account, but if I must...

Log of failed login attached for reference.

Thanks,
Chris

2013-07-31 10:32:36.186
/j_spring_openid_security_check?spring-security-redirect=Aggregate.html&openid.ns=http%3A%2F%
2Fspecs.openid.net
%2Fauth%2F2.0&openid.mode=id_res&openid.op_endpoint=https%3A%2F%
2Fwww.google.com
%2Faccounts%2Fo8%2Fud&openid.response_nonce=2013-07-31T17%3A32%3A35ZnoMImbA7yVV-qw&openid.return_to=https%3A%2F%
2Fsrgaggregatetest.appspot.com
%2Fj_spring_openid_security_check%3Fspring-security-redirect%3DAggregate.html&openid.assoc_handle=1.AMlYA9UuElVc_xa95foSGFTWcPytXMi5UZE2PEiVAGx0kUlcpgthAz9TxlmzexRXSnEKhSvm_kJRLg&openid.signed=op_endpoint%2Cclaimed_id%2Cidentity%2Creturn_to%2Cresponse_nonce%2Cassoc_handle%2Cns.ext1%2Cext1.mode%2Cext1.type.email%2Cext1.value.email&openid.sig=YXBTrBv8wqazxAeZoTqng5AeAWu4tW0FigrhQ5iwjp0%3D&openid.identity=https%3A%2F%
2Fwww.google.com
%2Faccounts%2Fo8%2Fid%3Fid%3DAItOawm8R1QyvUK5QwMAvAGZEnrWzD33656secg&openid.claimed_id=https%3A%2F%
2Fwww.google.com
%2Faccounts%2Fo8%2Fid%3Fid%3DAItOawm8R1QyvUK5QwMAvAGZEnrWzD33656secg&openid.ns.ext1=http%3A%2F%2Fopenid.net%2Fsrv%2Fax%2F1.0&openid.ext1.mode=fetch_response&openid.ext1.type.email=http%3A%2F%2Faxschema.org%2Fcontact%2Femail&openid.ext1.value.email=chriscorey89%
40gmail.com 401 716ms 0kb Mozilla/5.0 (Windows NT 6.1; rv:22.0)
Gecko/20100101 Firefox/22.0

130.154.0.250 - - [31/Jul/2013:10:32:36 -0700] "GET
/j_spring_openid_security_check?spring-security-redirect=Aggregate.html&openid.ns=http%3A%2F%
2Fspecs.openid.net
%2Fauth%2F2.0&openid.mode=id_res&openid.op_endpoint=https%3A%2F%
2Fwww.google.com
%2Faccounts%2Fo8%2Fud&openid.response_nonce=2013-07-31T17%3A32%3A35ZnoMImbA7yVV-qw&openid.return_to=https%3A%2F%
2Fsrgaggregatetest.appspot.com
%2Fj_spring_openid_security_check%3Fspring-security-redirect%3DAggregate.html&openid.assoc_handle=1.AMlYA9UuElVc_xa95foSGFTWcPytXMi5UZE2PEiVAGx0kUlcpgthAz9TxlmzexRXSnEKhSvm_kJRLg&openid.signed=op_endpoint%2Cclaimed_id%2Cidentity%2Creturn_to%2Cresponse_nonce%2Cassoc_handle%2Cns.ext1%2Cext1.mode%2Cext1.type.email%2Cext1.value.email&openid.sig=YXBTrBv8wqazxAeZoTqng5AeAWu4tW0FigrhQ5iwjp0%3D&openid.identity=https%3A%2F%
2Fwww.google.com
%2Faccounts%2Fo8%2Fid%3Fid%3DAItOawm8R1QyvUK5QwMAvAGZEnrWzD33656secg&openid.claimed_id=https%3A%2F%
2Fwww.google.com
%2Faccounts%2Fo8%2Fid%3Fid%3DAItOawm8R1QyvUK5QwMAvAGZEnrWzD33656secg&openid.ns.ext1=http%3A%2F%2Fopenid.net%2Fsrv%2Fax%2F1.0&openid.ext1.mode=fetch_response&openid.ext1.type.email=http%3A%2F%2Faxschema.org%2Fcontact%2Femail&openid.ext1.value.email=chriscorey89%
40gmail.com HTTP/1.1" 401 306 "
https://srgaggregatetest.appspot.com/openid_login.html" "Mozilla/5.0
(Windows NT 6.1; rv:22.0) Gecko/20100101 Firefox/22.0" "
srgaggregatetest.appspot.com" ms=717 cpu_ms=163 cpm_usd=0.000091
app_engine_release=1.8.2 instance=00c61b117c13715d498097c55984c318975a56

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Software Engineer
University of Washington
mitchellsundt@gmail.com