# Can’t create directory and application crashes

**URL:** <https://forum.getodk.org/t/can-t-create-directory-and-application-crashes/36583>\
**Category:** Support\
**Tags:** odk-collect\
**Created:** [February 3, 2022, 8:22am UTC](https://forum.getodk.org/t/can-t-create-directory-and-application-crashes/36583 "2022-02-03T08:22:50Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Grzesiek2010](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/grzesiek2010/32/2881_2.png) [@Grzesiek2010](https://forum.getodk.org/u/Grzesiek2010)\
**Post date:** [February 3, 2022, 10:25am UTC](https://forum.getodk.org/t/can-t-create-directory-and-application-crashes/36583/2 "2022-02-03T10:25:15Z")

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Hi @Naveen_Harnehiya  
Welcome to the ODK forum. We're glad you're here. When you get a chance, please [introduce yourself on this forum thread](https://forum.getodk.org/t/-/6671).

Could you tell us more about your device (model, android version)?  
Then what ODK Collect version are you using?  
Did that happen immediately after installing the app or maybe you were able to use it and then something happened?

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_[View the full topic](https://forum.getodk.org/t/can-t-create-directory-and-application-crashes/36583)._