# Cannot access ODK Central - Your connection is not private error

**URL:** <https://forum.getodk.org/t/cannot-access-odk-central-your-connection-is-not-private-error/31977>\
**Category:** Support\
**Created:** [January 12, 2021, 2:51am UTC](https://forum.getodk.org/t/cannot-access-odk-central-your-connection-is-not-private-error/31977 "2021-01-12T02:51:49Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![danbjoseph](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/danbjoseph/32/21901_2.png) [@danbjoseph](https://forum.getodk.org/u/danbjoseph)\
**Post date:** [January 19, 2021, 9:35pm UTC](https://forum.getodk.org/t/cannot-access-odk-central-your-connection-is-not-private-error/31977/2 "2021-01-19T21:35:19Z")

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Welcome to the forum @Thin_Wut_yee and thanks for adding your profile picture; it helps to build community! We're glad you're here. When you get a chance, please [introduce yourself on this forum thread](https://forum.getodk.org/t/-/6671).

- Are you using Let's Encrypt or a custom SSL certificate?

- Can you use the browser to quickly check the status of your certificate?

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_[View the full topic](https://forum.getodk.org/t/cannot-access-odk-central-your-connection-is-not-private-error/31977)._