Can't change server and log in details ODK collect application

Welcome to the ODK forum, @suvarna! We're glad you're here. When you get a chance, please introduce yourself here. I'd also encourage you to add a real picture as your avatar because it helps build community!

I think this might be:

  • The server is not configured correctly. Are you able to connect to the server from other devices? Are you able to access the server from a web browser?
  • The phone is not connected to the internet or the network settings are blocking you. Are you able to connect to websites with the phone's web browser? Have you tried both using cellular data and over wifi?
  • The server URL in the settings is wrong. Are you sure it is complete and typed in correctly?
1 Like