# Click on 'Change language' then the form is closed

**URL:** <https://forum.getodk.org/t/click-on-change-language-then-the-form-is-closed/39117>\
**Category:** Support\
**Tags:** odk-collect\
**Created:** [September 28, 2022, 10:02am UTC](https://forum.getodk.org/t/click-on-change-language-then-the-form-is-closed/39117 "2022-09-28T10:02:32Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jummy](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/jummy/32/24969_2.png) [@Jummy](https://forum.getodk.org/u/Jummy)\
**Post date:** [September 28, 2022, 10:02am UTC](https://forum.getodk.org/t/click-on-change-language-then-the-form-is-closed/39117/1 "2022-09-28T10:02:32Z")

</div>

**1. What is the issue? Please be detailed.**  
When click on 'change language' to Thai (button in the app), the screen goes blank and exit the form

**2. What steps can we take to reproduce this issue?**  
Any cause linked to this? or any suggestions to solve it?

**3. What have you tried to fix the issue?**  
Delete irrelevant words in translation column

**4. Upload any test forms or screenshots below.**

---

<div class="post-metadata">

**Author:** ![yanokwa](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/yanokwa/32/1695_2.png) [@yanokwa](https://forum.getodk.org/u/yanokwa)\
**Post date:** [September 28, 2022, 3:53pm UTC](https://forum.getodk.org/t/click-on-change-language-then-the-form-is-closed/39117/2 "2022-09-28T15:53:50Z")

</div>

What version of Collect are you using, @Jummy? Can you also share the form so we can try to reproduce this issue?

---

<div class="post-metadata">

**Author:** ![Jummy](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/jummy/32/24969_2.png) [@Jummy](https://forum.getodk.org/u/Jummy)\
**Post date:** [September 30, 2022, 6:33am UTC](https://forum.getodk.org/t/click-on-change-language-then-the-form-is-closed/39117/3 "2022-09-30T06:33:05Z")

</div>

Hi @yanokwa  
Thanks for getting back to me. Now I solved it already. This happens at media column since information in another language is missing, it works now

Thanks again

---

<div class="post-metadata">

**Author:** ![yanokwa](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/yanokwa/32/1695_2.png) [@yanokwa](https://forum.getodk.org/u/yanokwa)\
**Post date:** [September 30, 2022, 12:54pm UTC](https://forum.getodk.org/t/click-on-change-language-then-the-form-is-closed/39117/4 "2022-09-30T12:54:34Z")

</div>

Glad it’s working, but it shouldn’t have crashed to begin with. It’d be helpful to know the Collect version and have a copy of the form that caused the crash. Having that information will help us ensure no one else runs into this issue.
