.CSV file Lao characters not showing after export from ODK Briefcase

Well, I think I am not clear...

In fact, the first thing you might want to confirm to me (because i am not sure I am right) is that in my case (with several loops in my form) I cannot really use Aggregate server to export my submissions and get all my data. Because the loops will not be shown in separate csv files, and instead I will get only one csv file like this


with hyperlinks in place of loops (but which shows well the Lao characters though....).
I can however use Briefcase for pulling/exporting.
That is what I did last year (with a very similar form and survey) I used Aggregate only to upload my form on the server (so that the Android devices could download the form), but then after that I completely "bypassed" it following this: https://docs.opendatakit.org/briefcase-using/#pulling-forms-from-collect then this: https://docs.opendatakit.org/briefcase-using/#export-forms-to-csv. And at that time I had no problem with lao characters. Note that the Briefcase version was an older one.

Actually let me explain step by step how I do:

  1. I upload my xml form onto Aggregate server
  2. our enumerators download the form on their Android devices using ODK Collect. THey carry on with their survey (all Lao characters show OK)
  3. I take each Android devices, pull the zip odk files to my computer with a cable
  4. I use Briefcase to pull the odk file from my computer (in the last version of Briefcase there are only 3 choices for "pull from", that is Aggregate server/Collect directory/Form definition. when I say I pull from my computer, that means I pull from "Collect directory")
  5. I use Briefcase to export into csv files.

When I follow this process, the csv files have the Lao characters problem.

When I do like you, I also have the character problem:
3) manually upload submissions onto Aggregate,
4) use Briefcase to pull ("Pull from: Aggregate server")
5) use Briefcase to Export into csv
Then the Lao characters again don't show properly in the csv (using notepad+++ software for example)...

That is why I think the problem comes from Briefcase (since when I export from Aggregate there are no problems...except that I don't get my csv files for each loop, therefore it is not an option for me).