# Data Collector form download server connection refused **URL:** \ **Category:** Support\ **Tags:** form-design, odk-aggregate, odk-xlsform, odk-collect\ **Created:** [June 25, 2020, 2:56pm UTC](https://forum.getodk.org/t/data-collector-form-download-server-connection-refused/27720 "2020-06-25T14:56:55Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![samueldavid](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/samueldavid/32/11956_2.png) [@samueldavid](https://forum.getodk.org/u/samueldavid)\ **Post date:** [June 25, 2020, 2:56pm UTC](https://forum.getodk.org/t/data-collector-form-download-server-connection-refused/27720/1 "2020-06-25T14:56:55Z")
**1. What is the problem? Be very detailed.** hi, hope everyone is ok. i'm having a problem on my odk collector i've set up ODK Aggregate using a google drive VM. I not having trouble login in my server but when trying to download forms from ODK Collect i run into a problem. Registation form Cnema (ID:\*\*\*\*\*\*\*\*\*\*) - failed to connect to [cnemaform.ignorelist.com/34.89.5.131(port443)](http://cnemaform.ignorelist.com/34.89.5.131(port443)) from / 192.168.1.5(port 51832) after 30000s: isConnected failed: ECONNREFUSED(connection refused) **2. What app or server are you using and on what device and operating system? Include version numbers.** google drive vm- Ubuntu 18.04.4 LTS server odk collect -android version 8.0.0 **3. What you have you tried to fix the problem?** i tried to fix the problem using a firewall rule to allow my ip to pass and acess but it wasnt good, i thought my problem could be in my firewall and could be blocking me **4. What steps can we take to reproduce the problem?** not sure i tried to config everything like it is on odk pdf but i dont mind to give permission if someone is willing to help me **5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.** [Formulário Cnema 25.xml](https://forum.getodk.org/uploads/short-url/tECGsBSAzGI7wE3oseLYyeIqqFy.xml) (4.1 KB) ![photo6026013007085155395](https://getodk.b-cdn.net/uploads/default/original/2X/2/2d33463419f6b80b9f2310534b69ab0892c8214a.jpeg) thank you ---
**Author:** ![aurdipas](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/aurdipas/32/1785_2.png) [@aurdipas](https://forum.getodk.org/u/aurdipas)\ **Post date:** [June 25, 2020, 6:39pm UTC](https://forum.getodk.org/t/data-collector-form-download-server-connection-refused/27720/2 "2020-06-25T18:39:22Z")
Hi @samueldavid, If I try to reach [http://cnemaform.ignorelist.com](http://cnemaform.ignorelist.com) it works (http not https). Did you configure your ODK collect correctly? [https://docs.getodk.org/collect-connect-aggregate/](https://docs.getodk.org/collect-connect-aggregate/) Please check it and set as URL for the server [http://cnemaform.ignorelist.com](http://cnemaform.ignorelist.com) ---
**Author:** ![samueldavid](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/samueldavid/32/11956_2.png) [@samueldavid](https://forum.getodk.org/u/samueldavid)\ **Post date:** [June 25, 2020, 8:29pm UTC](https://forum.getodk.org/t/data-collector-form-download-server-connection-refused/27720/3 "2020-06-25T20:29:30Z")
Hi @aurdipas, Thanks for helping me. I think that i did a correctly configuration on the server because im able to see the forms but im not able to download it and fill it. Everytime that i try shows me that error ---
**Author:** ![aurdipas](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/aurdipas/32/1785_2.png) [@aurdipas](https://forum.getodk.org/u/aurdipas)\ **Post date:** [June 25, 2020, 8:53pm UTC](https://forum.getodk.org/t/data-collector-form-download-server-connection-refused/27720/4 "2020-06-25T20:53:25Z")
I see you are on hhtp and not on htpps. Diûring the wizard to generate the war, did you leave the http and hhts port as in the picture ![Schermata 2020-06-25 alle 22.50.23](https://getodk.b-cdn.net/uploads/default/original/2X/7/767fdd12d1a53ad9a791a5ecba6199c3aaf6f1c9.png) what abou the dns: ![Schermata 2020-06-25 alle 22.52.10](https://getodk.b-cdn.net/uploads/default/original/2X/3/3680ba3574fb2bae3e2db5c5137884342a26411b.png) did you enter just [cnemaform.ignorelist.com](http://cnemaform.ignorelist.com)?