@nodari @Grzesiek2010 and I have discussed this a little bit at https://github.com/opendatakit/collect/issues/2221 and are proposing to go back to putting the raw media link in the sheet rather than using the hyperlink function. Does that sound good to you?
@Nicola_Pace you also ran into this recently in There's a way to import photos on Google sheet, in such a way that i have the link to the photo (with. jpg)?. Would going back to including the direct link work for you?