# Data loss after auto-update to V2021.2,3 **URL:** \ **Category:** Support\ **Tags:** odk-collect\ **Created:** [August 14, 2021, 10:10am UTC](https://forum.getodk.org/t/data-loss-after-auto-update-to-v2021-2-3/34722 "2021-08-14T10:10:36Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Petua](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/p/c67d28/32.png) [@Petua](https://forum.getodk.org/u/Petua)\ **Post date:** [August 14, 2021, 10:10am UTC](https://forum.getodk.org/t/data-loss-after-auto-update-to-v2021-2-3/34722/1 "2021-08-14T10:10:36Z")
**1. What is the problem? Be very detailed.** My ODK tool auto updated today on connection to wifi. It updated to v2021.2.3 and all my finalized data that i was to upload has been deleted. **2. What app or server are you using and on what device and operating system? Include version numbers.** ODK tool installed on a TECNO P701 tablet. **3. What you have you tried to fix the problem?** I have tried checking through my settings but all seems okay except for my lost data. I need your help please. **4. What steps can we take to reproduce the problem?** Kindly help me retrieve my finalized data so that i can upload it to the server. **5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.** Not at the moment, i have been using ODK for past 3 years and all has been good till this auto update to the v2021.2.3 that could have led to loss of data. Attached are screenshots of what it currently looks like. ![IMG_20210814_114818_2911](https://getodk.b-cdn.net/uploads/default/original/3X/9/6/96b91c66967bdf13c5349e9fa67df77b517fcf33.jpeg) ---
**Author:** ![danbjoseph](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/danbjoseph/32/21901_2.png) [@danbjoseph](https://forum.getodk.org/u/danbjoseph)\ **Post date:** [August 16, 2021, 3:35pm UTC](https://forum.getodk.org/t/data-loss-after-auto-update-to-v2021-2-3/34722/2 "2021-08-16T15:35:36Z")
What was your previous version of Collect? Before the upgrade were you using a version of Collect that still used the `/sdcard/odk` folder for data storage? > [@Collect will need to stop using /sdcard/odk for files](https://forum.getodk.org/t/collect-will-need-to-stop-using-sdcard-odk-for-files/24159/35): > > There are two changes coming up as we fully finalize this transition: In v1.30, planned to be released around 2/22, new installations will no longer perform migrations from /sdcard/odk. If you upgrade from an older Collect installation still using /sdcard/odk, your data will be migrated. If you had previously used an older version of Collect, then uninstalled it, then install Collect v1.30, anything in the /scdard/odk folder will be ignored. In v1.31, likely out in May, migrations will not be … ---
**Author:** ![Petua](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/p/c67d28/32.png) [@Petua](https://forum.getodk.org/u/Petua)\ **Post date:** [August 17, 2021, 8:02am UTC](https://forum.getodk.org/t/data-loss-after-auto-update-to-v2021-2-3/34722/3 "2021-08-17T08:02:06Z")
Thanks for taking time to respond to me. Yeah sure, the version that i had still used the sdcard/odk folder for data storage. Unfortunately the upgrade happened spontaneously on connection to a wifi. I hadnt planned to upgrade that that particular time ---
**Author:** ![danbjoseph](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/danbjoseph/32/21901_2.png) [@danbjoseph](https://forum.getodk.org/u/danbjoseph)\ **Post date:** [August 17, 2021, 12:30pm UTC](https://forum.getodk.org/t/data-loss-after-auto-update-to-v2021-2-3/34722/4 "2021-08-17T12:30:10Z")
If the `odk` folder still exists on your phone with the old data, you should be able to retrieve the submissions using [ODK Briefcase](https://docs.getodk.org/briefcase-intro/).