1. What is the problem? Be very detailed. I am trying to send forms to ODK Central from a device, but whenever I do, I get the following error: Error: Generic Exception: Error: Internal Server Error (500) at (server address) If I look in the Backup log on the server, I see this: {"stack":"Error:…

We've found a safer way to remove these stubborn temp files. The commands are: cd ~/central; docker exec service sh -c "find /tmp/tmp-* -type f -mmin +60 -delete"; The 60 ensures you only delete files that are older than 60 minutes. This does not require a restart because it doesn't delete the tem…

It looks like your server has run out of disk space. Can you verify by logging in to the terminal / console and running this command df -h. See more here: https://www.digitalocean.com/community/questions/how-can-i-tell-how-much-disk-space-is-available-on-my-droplet If it is your droplet that has ru…

We’ve seen servers get in a state where their /tmp directory is not cleared. It’s something we have been troubleshooting and are hoping to have a fix for soon. It disproportionately affects servers that receive media and those that run Google Drive backups. Clearing the /tmp file is relatively quic…

I believe clearing /tmp from the service container should always work. First, make sure you have a backup of your data. This should be a safe process but there’s always some risk when doing direct filesystem manipulations. If you don’t use managed backups, you can configure a temporary Google Drive…

Hi, I'm in the same position but worse, I don't have enough space to run docker, any tips so I can clear something to get it to start and remove the tmp files?

Try the standard Ubuntu things... sudo apt-get clean; sudo apt-get autoclean; sudo apt-get autoremove; Temporarily disable swap Remove things in /tmp

There's a command line tool called ncdu which lets you find large files. Tutorial e.g. https://lintut.com/ncdu-check-disk-usage/

Thank you, we are back up and running!

As an update, ODK Central v1.2 was just released and includes a fix that will make this issue much less likely. Thanks, @Jneethli0504 , for reporting this issue!

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Errors with sending forms to ODK Central because hard drive is full

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