# Even after paying enough amount my quota limit (reads) is still exceeded

**URL:** <https://forum.getodk.org/t/even-after-paying-enough-amount-my-quota-limit-reads-is-still-exceeded/16605>\
**Category:** Support\
**Tags:** odk-aggregate\
**Created:** [December 3, 2018, 7:31am UTC](https://forum.getodk.org/t/even-after-paying-enough-amount-my-quota-limit-reads-is-still-exceeded/16605 "2018-12-03T07:31:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Parth\_Tailor](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/p/ac8455/32.png) [@Parth\_Tailor](https://forum.getodk.org/u/Parth_Tailor)\
**Post date:** [December 3, 2018, 7:31am UTC](https://forum.getodk.org/t/even-after-paying-enough-amount-my-quota-limit-reads-is-still-exceeded/16605/1 "2018-12-03T07:31:22Z")

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I exceeded the data reads limit of my account , and thus recharge my account with 500 INR. Even after 48 hours, when I am trying to download the data from server it still says "data limit exceeded". Further, I have completed my survey so now there is no inflow of data into server.

I have tried to download both from server and by using odk briefcase, but i get these messages "data limit exceeded" and "internal error 500" respectively.

 ![png](https://getodk.b-cdn.net/uploads/default/original/2X/b/b74d8f3837bb0fb5ad8bcc22ae4ab784492e396d.png)

**Anything else we should know or have? If you have a test form or screenshots or logs, attach here.**

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**Author:** ![Parth\_Tailor](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/p/ac8455/32.png) [@Parth\_Tailor](https://forum.getodk.org/u/Parth_Tailor)\
**Post date:** [December 4, 2018, 5:50am UTC](https://forum.getodk.org/t/even-after-paying-enough-amount-my-quota-limit-reads-is-still-exceeded/16605/2 "2018-12-04T05:50:59Z")

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Hi All, it would be great if anyone would be able to help me out on this.

Thanks again  
Looking forward

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**Author:** ![ggalmazor](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/ggalmazor/32/2702_2.png) [@ggalmazor](https://forum.getodk.org/u/ggalmazor)\
**Post date:** [December 4, 2018, 3:54pm UTC](https://forum.getodk.org/t/even-after-paying-enough-amount-my-quota-limit-reads-is-still-exceeded/16605/3 "2018-12-04T15:54:42Z")

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Hi, @Parth_Tailor!

Have you linked your billing account to your project? You can check it here: [https://console.cloud.google.com/billing](https://console.cloud.google.com/billing) (after the page loads, click on your billing plan to see the lists of lkined projects)

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**Author:** ![Parth\_Tailor](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/p/ac8455/32.png) [@Parth\_Tailor](https://forum.getodk.org/u/Parth_Tailor)\
**Post date:** [December 5, 2018, 5:14am UTC](https://forum.getodk.org/t/even-after-paying-enough-amount-my-quota-limit-reads-is-still-exceeded/16605/4 "2018-12-05T05:14:46Z")

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Hi @ggalmazor, Thank you for quick response. My billing account was paused, I don't know though, how it happened. So I was just going round and round to find a solution. And yesterday only I found that I have to re-open my billing account. And BINGO!

Thanks...