# Failed download records .zip folder from project submission page

**URL:** <https://forum.getodk.org/t/failed-download-records-zip-folder-from-project-submission-page/22257>\
**Category:** Support\
**Tags:** odk-central\
**Created:** [September 20, 2019, 7:09pm UTC](https://forum.getodk.org/t/failed-download-records-zip-folder-from-project-submission-page/22257 "2019-09-20T19:09:51Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![LN](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/ln/32/1605_2.png) [@LN](https://forum.getodk.org/u/LN)\
**Post date:** [September 20, 2019, 8:28pm UTC](https://forum.getodk.org/t/failed-download-records-zip-folder-from-project-submission-page/22257/2 "2019-09-20T20:28:30Z")

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This may be related related to another export error reported [here](https://forum.getodk.org/t/odk-central-v0-6-beta/21489/21).

What kind of failure message do you get in the browser when attempting to download? A user has described a timeout after 60 seconds [here](https://forum.getodk.org/t/odk-central-v0-6-beta/21489/29). Does it look like the same thing is happening?

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_[View the full topic](https://forum.getodk.org/t/failed-download-records-zip-folder-from-project-submission-page/22257)._