# Failed download records .zip folder from project submission page

**URL:** <https://forum.getodk.org/t/failed-download-records-zip-folder-from-project-submission-page/22257>\
**Category:** Support\
**Tags:** odk-central\
**Created:** [September 20, 2019, 7:09pm UTC](https://forum.getodk.org/t/failed-download-records-zip-folder-from-project-submission-page/22257 "2019-09-20T19:09:51Z")\
**Posts on this page:** 1\
**Showing post:** 7

<div class="post-metadata">

**Author:** ![LN](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/ln/32/1605_2.png) [@LN](https://forum.getodk.org/u/LN)\
**Post date:** [September 27, 2019, 3:08am UTC](https://forum.getodk.org/t/failed-download-records-zip-folder-from-project-submission-page/22257/7 "2019-09-27T03:08:10Z")

</div>

> [@Florian\_May](#):
>
> nothing happens for ca 60 seconds

Given that there's no memory spike and you get the blank page after ~60secs, it sounds like it could be related to [this issue](https://forum.getodk.org/t/odk-central-v0-6-beta/21489/40) patched by @issa. The 75-submission-no-media case seems really odd, though, especially since you can successfully access via OData API in a second.

> [@Florian\_May](#):
>
> expert programmer-dad-joke circles "nginxed"

🙈

---

_[View the full topic](https://forum.getodk.org/t/failed-download-records-zip-folder-from-project-submission-page/22257)._