Form encryption failing

1. What is the problem? Be very detailed.
I try to encrypt my form, but I don't reach!

2. What app or server are you using and on what device and operating system? Include version numbers.
KoboToolbox

3. What you have you tried to fix the problem?
I follow step by step https://support.kobotoolbox.org/encrypting_forms.html? , also to generate public and private key

4. What steps can we take to reproduce the problem?
I think it's not a problem, but something I'm doing wrong!!

5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.
abBeRJYzmuG3EU5qH6eTsW.xlsx (14.9 KB)

Thanks a lot!!

I'm sorry you are having problems with KoBo, @aortegon. While KoBo and ODK are related, they are separate projects. Your issue is with the KoBo server, so please ask the KoBo team at https://community.kobotoolbox.org for help. I'm confident they'll get this issue resolved for you!

Ok!! Thanks @yanokwa
I think it's the same projet!!