Form Listing failed

Dear team.

I am getting the following error when I try to Get new forms "Form List
failed: Error .org
opendatakit.httpclientandroidlib.conn.ConnectionTimeoutExecption:"

Please kindly help to resolve the problem, the system was working fine
before.

Thanks

Did you set your device to Airport Mode?
Is your server up?

Can you access the ODK Aggregate server from your device's web browser?

··· On Fri, Feb 13, 2015 at 6:15 AM, Yeukai Kusikwenyu wrote:

Dear team.

I am getting the following error when I try to Get new forms "Form List
failed: Error .org
opendatakit.httpclientandroidlib.conn.ConnectionTimeoutExecption:"

Please kindly help to resolve the problem, the system was working fine
before.

Thanks

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Mitch Sundt
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University of Washington
mitchellsundt@gmail.com

The server is up and I can internally access the ODK Aggregate server.
Externally, I cannot access the Aggregate server from the device but the
port is open for access. The system was working fine and it suddenly
started giving some errors two weeks ago.

··· On Friday, February 13, 2015 at 4:15:53 PM UTC+2, Yeukai Kusikwenyu wrote: > > Dear team. > > I am getting the following error when I try to Get new forms "Form List > failed: Error .org > opendatakit.httpclientandroidlib.conn.ConnectionTimeoutExecption:" > > Please kindly help to resolve the problem, the system was working fine > before. > > Thanks >

Hi Yeukai,

The server is up and I can internally access the ODK Aggregate server.
Externally, I cannot access the Aggregate server from the device but the
port is open for access.

​This sounds like a network issue.

If you are using a domain name, check to see if the domain name has not
expired
Check if your server public IP address has not changed or other network
configurations have not changed.

Best and Regards
Ronald Munjoma

··· On 16 February 2015 at 08:12, Yeukai Kusikwenyu wrote:

The system was working fine and it suddenly started giving some errors two
weeks ago.

On Friday, February 13, 2015 at 4:15:53 PM UTC+2, Yeukai Kusikwenyu wrote:

Dear team.

I am getting the following error when I try to Get new forms "Form List
failed: Error .org opendatakit.httpclientandroidlib.conn.
ConnectionTimeoutExecption:"

Please kindly help to resolve the problem, the system was working fine
before.

Thanks

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Best and Regards
Ronald Munjoma
+263 775 625 283, +263 776 444 309