# Fresh ODK Central installation on Digital Ocean not sending emails **URL:** \ **Category:** Support\ **Created:** [March 27, 2025, 5:57pm UTC](https://forum.getodk.org/t/fresh-odk-central-installation-on-digital-ocean-not-sending-emails/54339 "2025-03-27T17:57:16Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![rfvieira](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/rfvieira/32/16852_2.png) [@rfvieira](https://forum.getodk.org/u/rfvieira)\ **Post date:** [March 28, 2025, 12:14pm UTC](https://forum.getodk.org/t/fresh-odk-central-installation-on-digital-ocean-not-sending-emails/54339/4 "2025-03-28T12:14:29Z")
The support team at Digital Ocean removed the SMTP restriction on their firewalls for my account and now emails are sent as expected by ODK Central. They were filtering packets by protocol, so I could reach the smtp servers at Sendgrid, Mailjet and Mailgun using ping (yes, I have configured accounts on all three 😕 ) but not relay email through them. If anyone get into this issue I strongly suggest to create a ticket to the Digital Ocean support team right away. Cheers! --- _[View the full topic](https://forum.getodk.org/t/fresh-odk-central-installation-on-digital-ocean-not-sending-emails/54339)._