Getting 401 Error: Authentication Failed: Consumer error message

Hi,
I am not a very technical person at all, but really want to be able to use ODK to collect data. I initially started using my regular gmail account, but after this did not work I opened a new gmail account to see if this was the problem. This does not seem to have fixed it.

What steps will reproduce the problem?

  1. Installed ODK Aggregate windows-installer.exe (7467)
  2. Followed instructions from http://opendatakit.org/use/aggregate/
  3. Try to sign in http://opendatakit.appspot.com/openid_login.html and it fails.

What is the expected output? What do you see instead?
I get the message "Error: Authentication Failed: Consumer error message" when I try and sign in with Google http://opendatakit.appspot.com/openid_login.html I am not sure what I should see as I never get past this!

What version of the product are you using? On what operating system?
ODK Aggregate v1.4.2
Windows 7

Please provide any additional information below.

The message I received when trying with my regular gmail was slightly different; "Error: Authentication Failed: account not recognized"

I have tried checking the log to ensure I am using the correct email account (no capitals, spaces etc.) and it seems I am.

I would be very grateful for any help,

Willow

Willow,

Sounds like you are trying to log into the demo ODK server. You need
to set up and log into your own server.

In the instructions at http://opendatakit.org/use/aggregate it says
you should create an App Engine account (Step 3 under Installing on
App Engine). If you did that, you'd get an application identifier. Did
you get one? Did you put that identifier ID in when the Aggregate
installer asked for it? If you did, then that app id will be the URL
to your server. http://your-app-id.appspot.com.

Yaw

··· -- Need ODK services? http://nafundi.com provides form design, server setup, professional support, and software development for ODK.

On Fri, Mar 28, 2014 at 8:34 AM, willow.outhwaite@wwf.panda.org wrote:

Hi,
I am not a very technical person at all, but really want to be able to use ODK to collect data. I initially started using my regular gmail account, but after this did not work I opened a new gmail account to see if this was the problem. This does not seem to have fixed it.

What steps will reproduce the problem?

  1. Installed ODK Aggregate windows-installer.exe (7467)
  2. Followed instructions from http://opendatakit.org/use/aggregate/
  3. Try to sign in http://opendatakit.appspot.com/openid_login.html and it fails.

What is the expected output? What do you see instead?
I get the message "Error: Authentication Failed: Consumer error message" when I try and sign in with Google http://opendatakit.appspot.com/openid_login.html I am not sure what I should see as I never get past this!

What version of the product are you using? On what operating system?
ODK Aggregate v1.4.2
Windows 7

Please provide any additional information below.

The message I received when trying with my regular gmail was slightly different; "Error: Authentication Failed: account not recognized"

I have tried checking the log to ensure I am using the correct email account (no capitals, spaces etc.) and it seems I am.

I would be very grateful for any help,

Willow

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Not sure if the problem is this simple ....

In your e-mail you mention this website: https://opendatakit.appspot.com

as the one you are trying to log into.

This is incorrect. You should be logging onto whatever appengine instance
you configured and deployed ODK Aggregate on.

If you open the README.html within the ODK Aggregate directory created by
the installer, it will have the correct URL to the server you are setting
up.

Mitch

··· On Fri, Mar 28, 2014 at 8:34 AM, wrote:

Hi,
I am not a very technical person at all, but really want to be able to use
ODK to collect data. I initially started using my regular gmail account,
but after this did not work I opened a new gmail account to see if this was
the problem. This does not seem to have fixed it.

What steps will reproduce the problem?

  1. Installed ODK Aggregate windows-installer.exe (7467)
  2. Followed instructions from http://opendatakit.org/use/aggregate/
  3. Try to sign in http://opendatakit.appspot.com/openid_login.html and it
    fails.

What is the expected output? What do you see instead?
I get the message "Error: Authentication Failed: Consumer error message"
when I try and sign in with Google
http://opendatakit.appspot.com/openid_login.html I am not sure what I
should see as I never get past this!

What version of the product are you using? On what operating system?
ODK Aggregate v1.4.2
Windows 7

Please provide any additional information below.

The message I received when trying with my regular gmail was slightly
different; "Error: Authentication Failed: account not recognized"

I have tried checking the log to ensure I am using the correct email
account (no capitals, spaces etc.) and it seems I am.

I would be very grateful for any help,

Willow

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--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

Hi both,

That was exactly the problem! Thanks for your quick replies, I can't believe it was so simply. Now working perfectly - what a great piece of kit!

Willow