# How do I solve AppEngine Application Problem?

**URL:** <https://forum.getodk.org/t/how-do-i-solve-appengine-application-problem/12424>\
**Category:** Support\
**Tags:** odk-aggregate\
**Created:** [March 23, 2018, 1:47pm UTC](https://forum.getodk.org/t/how-do-i-solve-appengine-application-problem/12424 "2018-03-23T13:47:44Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![yanokwa](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/yanokwa/32/1695_2.png) [@yanokwa](https://forum.getodk.org/u/yanokwa)\
**Post date:** [March 23, 2018, 2:40pm UTC](https://forum.getodk.org/t/how-do-i-solve-appengine-application-problem/12424/2 "2018-03-23T14:40:49Z")

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You are likely out of App Engine quota. The quota has very little to do with the data storage, but rather datastore reads. More at [https://docs.opendatakit.org/aggregate-deployment-planning/#minimizing-app-engine-fees](https://docs.opendatakit.org/aggregate-deployment-planning/#minimizing-app-engine-fees). Either wait 24 hours for the quota to reset or add a credit card and enable billing.

As to the CSV, try downloading the data using ODK Briefcase (Docs at [https://docs.opendatakit.org/briefcase-intro](https://docs.opendatakit.org/briefcase-intro) and latest release at [https://github.com/opendatakit/briefcase/releases](https://github.com/opendatakit/briefcase/releases)). Once you have that CSV, it will have all the data (including the media files) you'd like to work.

Finally, when you get a chance, please [introduce yourself here](https://forum.getodk.org/t/-/6671). It helps build community!

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