# Import QR code functionality not working as expected

**URL:** <https://forum.getodk.org/t/import-qr-code-functionality-not-working-as-expected/32223>\
**Category:** Support\
**Tags:** odk-collect\
**Created:** [January 28, 2021, 5:04pm UTC](https://forum.getodk.org/t/import-qr-code-functionality-not-working-as-expected/32223 "2021-01-28T17:04:02Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![LN](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/ln/32/1605_2.png) [@LN](https://forum.getodk.org/u/LN)\
**Post date:** [January 29, 2021, 6:38pm UTC](https://forum.getodk.org/t/import-qr-code-functionality-not-working-as-expected/32223/5 "2021-01-29T18:38:30Z")

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Import QR code from image only works on a raw machine-generated image because it looks at every single pixel in the image to extract information rather than doing a fuzzy match like the camera scanning does. When you take a picture or a screenshot of a QR code, you're both adding new irrelevant information and removing important information.

There are two simple ways to generate QR code images that can be read by the import path:

- From the Collect share option.
- By saving the GIF from Central. Right click on the image, save as.

A png or gif QR code image you generate with a script will also work.

We can add some of this to the docs. I'm intrigued about how you ended up trying to import a screenshot/picture. Is it because you needed to send the config information from a device other than the one you had the QR code on? Because you need to manage several configs?

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