Institutional Account

Is there a way to create an institutional account for an ODK project rather than having several individual accounts?

Hi Jacob,

I'm glad to help, but I'm not sure what you are asking! What
high-level problem are you trying to solve?

Yaw

··· On Wed, Dec 21, 2016 at 1:44 PM, Jacob wrote: > Is there a way to create an institutional account for an ODK project rather than having several individual accounts? > > -- > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en > > --- > You received this message because you are subscribed to the Google Groups "ODK Community" group. > To unsubscribe from this group and stop receiving emails from it, send an email to opendatakit+unsubscribe@googlegroups.com. > For more options, visit https://groups.google.com/d/optout.

Jacob,

I think this question is about project billing vs user accounts.

Project billing accounts are just to pay for hosting. Those accounts
are separate from data access. First, confirm that billing is active
and that you haven't gone over quota. Then, create ODK accounts in ODK
Aggregate (login to https://your-server.appspot.com, then Site Admin,
then Permissions).

Hope that helps,

Yaw

··· On Tue, Dec 27, 2016 at 12:55 PM, Yaw Anokwa wrote: > Hi Jacob, > > I'm glad to help, but I'm not sure what you are asking! What > high-level problem are you trying to solve? > > Yaw > > On Wed, Dec 21, 2016 at 1:44 PM, Jacob wrote: >> Is there a way to create an institutional account for an ODK project rather than having several individual accounts? >> >> -- >> -- >> Post: opendatakit@googlegroups.com >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> Options: http://groups.google.com/group/opendatakit?hl=en >> >> --- >> You received this message because you are subscribed to the Google Groups "ODK Community" group. >> To unsubscribe from this group and stop receiving emails from it, send an email to opendatakit+unsubscribe@googlegroups.com. >> For more options, visit https://groups.google.com/d/optout.

Jacob,

I think this question is about project billing vs user accounts.

Project billing accounts are just to pay for hosting. Those accounts
are separate from data access. First, confirm that billing is active
and that you haven't gone over quota. Then, create ODK accounts in ODK
Aggregate (login to https://your-server.appspot.com, then Site Admin,
then Permissions).

Hope that helps,

Yaw

Hi Jacob,

I'm glad to help, but I'm not sure what you are asking! What
high-level problem are you trying to solve?

Yaw

Is there a way to create an institutional account for an ODK project rather than having several individual accounts?

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Thanks! This has been very helpful.

One additional question I have concerns user logins. When we were using ODK for free, all of us with ODK accounts were able to log on. After the project administrator started paying for a monthly subscription he was the only one able to log into ODK. Everyone else who tried to log on received the following message:

"A problem has occurred that prevents your AppEngine application from responding. Your application may have exceeded its per-minute or daily usage quotas.

Please visit your application dashboard at Google AppEngine. The Billing Status section will indicate what daily or per-minute usage limits your application has exceeded.

If your application's usage limits have not been exceeded, then look for performance issues within Google AppEngine cloud services. From your application dashboard, click on the the System Status link on the left sidebar under the Resources heading. This will report problems with Google AppEngine cloud services.

If neither of those indicate any problems, then your application's Logs may; these are reachable from the dashboard via the Logs link on the left sidebar under the Main heading."

Is there any reason that only the project administrator would be allowed access?

··· On Tuesday, December 27, 2016 at 1:07:37 PM UTC-5, Yaw Anokwa wrote: > On Tue, Dec 27, 2016 at 12:55 PM, Yaw Anokwa wrote: > > On Wed, Dec 21, 2016 at 1:44 PM, Jacob wrote:

Hi Jacob,

Those two issues shouldn't be related. Is it possible that you had
just run out of quota?

Try a different browser with your login and see if that helps. Also,
try having the project administrator create a totally new ODK username
and password and see if that helps.

Yaw

··· On Tue, Jan 3, 2017 at 3:52 PM, wrote: > On Tuesday, December 27, 2016 at 1:07:37 PM UTC-5, Yaw Anokwa wrote: >> Jacob, >> >> I think this question is about project billing vs user accounts. >> >> Project billing accounts are just to pay for hosting. Those accounts >> are separate from data access. First, confirm that billing is active >> and that you haven't gone over quota. Then, create ODK accounts in ODK >> Aggregate (login to https://your-server.appspot.com, then Site Admin, >> then Permissions). >> >> Hope that helps, >> >> Yaw >> >> On Tue, Dec 27, 2016 at 12:55 PM, Yaw Anokwa wrote: >> > Hi Jacob, >> > >> > I'm glad to help, but I'm not sure what you are asking! What >> > high-level problem are you trying to solve? >> > >> > Yaw >> > >> > On Wed, Dec 21, 2016 at 1:44 PM, Jacob wrote: >> >> Is there a way to create an institutional account for an ODK project rather than having several individual accounts? >> >> >> >> -- >> >> -- >> >> Post: opendatakit@googlegroups.com >> >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> >> Options: http://groups.google.com/group/opendatakit?hl=en >> >> >> >> --- >> >> You received this message because you are subscribed to the Google Groups "ODK Community" group. >> >> To unsubscribe from this group and stop receiving emails from it, send an email to opendatakit+unsubscribe@googlegroups.com. >> >> For more options, visit https://groups.google.com/d/optout. > > Thanks! This has been very helpful. > > One additional question I have concerns user logins. When we were using ODK for free, all of us with ODK accounts were able to log on. After the project administrator started paying for a monthly subscription he was the only one able to log into ODK. Everyone else who tried to log on received the following message: > > "A problem has occurred that prevents your AppEngine application from responding. Your application may have exceeded its per-minute or daily usage quotas. > > Please visit your application dashboard at Google AppEngine. The Billing Status section will indicate what daily or per-minute usage limits your application has exceeded. > > If your application's usage limits have not been exceeded, then look for performance issues within Google AppEngine cloud services. From your application dashboard, click on the the System Status link on the left sidebar under the Resources heading. This will report problems with Google AppEngine cloud services. > > If neither of those indicate any problems, then your application's Logs may; these are reachable from the dashboard via the Logs link on the left sidebar under the Main heading." > > Is there any reason that only the project administrator would be allowed access? > > -- > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en > > --- > You received this message because you are subscribed to the Google Groups "ODK Community" group. > To unsubscribe from this group and stop receiving emails from it, send an email to opendatakit+unsubscribe@googlegroups.com. > For more options, visit https://groups.google.com/d/optout.

Hi Yaw,

Unfortunately, we've tried all these options already without any success. I
can check with the project administrator about the quota, but as far as I
know we should be at a higher quota now than when we all originally had
access. Do you have any other suggestions on how to tackle this problem?

Thanks,
Jacob

··· On Sat, Jan 7, 2017 at 8:24 PM, Yaw Anokwa wrote:

Hi Jacob,

Those two issues shouldn't be related. Is it possible that you had
just run out of quota?

Try a different browser with your login and see if that helps. Also,
try having the project administrator create a totally new ODK username
and password and see if that helps.

Yaw

On Tue, Jan 3, 2017 at 3:52 PM, jacobbkraus@gmail.com wrote:

On Tuesday, December 27, 2016 at 1:07:37 PM UTC-5, Yaw Anokwa wrote:

Jacob,

I think this question is about project billing vs user accounts.

Project billing accounts are just to pay for hosting. Those accounts
are separate from data access. First, confirm that billing is active
and that you haven't gone over quota. Then, create ODK accounts in ODK
Aggregate (login to https://your-server.appspot.com, then Site Admin,
then Permissions).

Hope that helps,

Yaw

On Tue, Dec 27, 2016 at 12:55 PM, Yaw Anokwa yanokwa@nafundi.com wrote:

Hi Jacob,

I'm glad to help, but I'm not sure what you are asking! What
high-level problem are you trying to solve?

Yaw

On Wed, Dec 21, 2016 at 1:44 PM, Jacob jacobbkraus@gmail.com wrote:

Is there a way to create an institutional account for an ODK project
rather than having several individual accounts?

--

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Thanks! This has been very helpful.

One additional question I have concerns user logins. When we were using
ODK for free, all of us with ODK accounts were able to log on. After the
project administrator started paying for a monthly subscription he was the
only one able to log into ODK. Everyone else who tried to log on received
the following message:

"A problem has occurred that prevents your AppEngine application from
responding. Your application may have exceeded its per-minute or daily
usage quotas.

Please visit your application dashboard at Google AppEngine. The Billing
Status section will indicate what daily or per-minute usage limits your
application has exceeded.

If your application's usage limits have not been exceeded, then look for
performance issues within Google AppEngine cloud services. From your
application dashboard, click on the the System Status link on the left
sidebar under the Resources heading. This will report problems with Google
AppEngine cloud services.

If neither of those indicate any problems, then your application's Logs
may; these are reachable from the dashboard via the Logs link on the left
sidebar under the Main heading."

Is there any reason that only the project administrator would be allowed
access?

--

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Hi Jacob,

If you can, please add yanokwa@nafundi.com temporarily as an owner on
the App Engine instance and I'm glad to take a look.

Yaw

··· On Mon, Jan 9, 2017 at 10:59 AM, Jacob Kraus wrote: > Hi Yaw, > > Unfortunately, we've tried all these options already without any success. I > can check with the project administrator about the quota, but as far as I > know we should be at a higher quota now than when we all originally had > access. Do you have any other suggestions on how to tackle this problem? > > Thanks, > Jacob > > On Sat, Jan 7, 2017 at 8:24 PM, Yaw Anokwa wrote: >> >> Hi Jacob, >> >> Those two issues shouldn't be related. Is it possible that you had >> just run out of quota? >> >> Try a different browser with your login and see if that helps. Also, >> try having the project administrator create a totally new ODK username >> and password and see if that helps. >> >> Yaw >> >> On Tue, Jan 3, 2017 at 3:52 PM, wrote: >> > On Tuesday, December 27, 2016 at 1:07:37 PM UTC-5, Yaw Anokwa wrote: >> >> Jacob, >> >> >> >> I think this question is about project billing vs user accounts. >> >> >> >> Project billing accounts are just to pay for hosting. Those accounts >> >> are separate from data access. First, confirm that billing is active >> >> and that you haven't gone over quota. Then, create ODK accounts in ODK >> >> Aggregate (login to https://your-server.appspot.com, then Site Admin, >> >> then Permissions). >> >> >> >> Hope that helps, >> >> >> >> Yaw >> >> >> >> On Tue, Dec 27, 2016 at 12:55 PM, Yaw Anokwa wrote: >> >> > Hi Jacob, >> >> > >> >> > I'm glad to help, but I'm not sure what you are asking! What >> >> > high-level problem are you trying to solve? >> >> > >> >> > Yaw >> >> > >> >> > On Wed, Dec 21, 2016 at 1:44 PM, Jacob wrote: >> >> >> Is there a way to create an institutional account for an ODK project >> >> >> rather than having several individual accounts? >> >> >> >> >> >> -- >> >> >> -- >> >> >> Post: opendatakit@googlegroups.com >> >> >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> >> >> Options: http://groups.google.com/group/opendatakit?hl=en >> >> >> >> >> >> --- >> >> >> You received this message because you are subscribed to the Google >> >> >> Groups "ODK Community" group. >> >> >> To unsubscribe from this group and stop receiving emails from it, >> >> >> send an email to opendatakit+unsubscribe@googlegroups.com. >> >> >> For more options, visit https://groups.google.com/d/optout. >> > >> > Thanks! This has been very helpful. >> > >> > One additional question I have concerns user logins. When we were using >> > ODK for free, all of us with ODK accounts were able to log on. After the >> > project administrator started paying for a monthly subscription he was the >> > only one able to log into ODK. Everyone else who tried to log on received >> > the following message: >> > >> > "A problem has occurred that prevents your AppEngine application from >> > responding. Your application may have exceeded its per-minute or daily usage >> > quotas. >> > >> > Please visit your application dashboard at Google AppEngine. The Billing >> > Status section will indicate what daily or per-minute usage limits your >> > application has exceeded. >> > >> > If your application's usage limits have not been exceeded, then look for >> > performance issues within Google AppEngine cloud services. From your >> > application dashboard, click on the the System Status link on the left >> > sidebar under the Resources heading. This will report problems with Google >> > AppEngine cloud services. >> > >> > If neither of those indicate any problems, then your application's Logs >> > may; these are reachable from the dashboard via the Logs link on the left >> > sidebar under the Main heading." >> > >> > Is there any reason that only the project administrator would be allowed >> > access? >> > >> > -- >> > -- >> > Post: opendatakit@googlegroups.com >> > Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> > Options: http://groups.google.com/group/opendatakit?hl=en >> > >> > --- >> > You received this message because you are subscribed to the Google >> > Groups "ODK Community" group. >> > To unsubscribe from this group and stop receiving emails from it, send >> > an email to opendatakit+unsubscribe@googlegroups.com. >> > For more options, visit https://groups.google.com/d/optout. >> >> -- >> -- >> Post: opendatakit@googlegroups.com >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> Options: http://groups.google.com/group/opendatakit?hl=en >> >> --- >> You received this message because you are subscribed to a topic in the >> Google Groups "ODK Community" group. >> To unsubscribe from this topic, visit >> https://groups.google.com/d/topic/opendatakit/845TxlfUlNE/unsubscribe. >> To unsubscribe from this group and all its topics, send an email to >> opendatakit+unsubscribe@googlegroups.com. >> For more options, visit https://groups.google.com/d/optout. > > > -- > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en > > --- > You received this message because you are subscribed to the Google Groups > "ODK Community" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to opendatakit+unsubscribe@googlegroups.com. > For more options, visit https://groups.google.com/d/optout.

Thanks Yaw! I have submitted a request to the project administrator (Dr.
Jared Stabach) and hopefully he will be able to add you soon.

··· On Mon, Jan 9, 2017 at 1:54 PM, Yaw Anokwa wrote:

Hi Jacob,

If you can, please add yanokwa@nafundi.com temporarily as an owner on
the App Engine instance and I'm glad to take a look.

Yaw

On Mon, Jan 9, 2017 at 10:59 AM, Jacob Kraus jacobbkraus@gmail.com wrote:

Hi Yaw,

Unfortunately, we've tried all these options already without any
success. I
can check with the project administrator about the quota, but as far as I
know we should be at a higher quota now than when we all originally had
access. Do you have any other suggestions on how to tackle this problem?

Thanks,
Jacob

On Sat, Jan 7, 2017 at 8:24 PM, Yaw Anokwa yanokwa@nafundi.com wrote:

Hi Jacob,

Those two issues shouldn't be related. Is it possible that you had
just run out of quota?

Try a different browser with your login and see if that helps. Also,
try having the project administrator create a totally new ODK username
and password and see if that helps.

Yaw

On Tue, Jan 3, 2017 at 3:52 PM, jacobbkraus@gmail.com wrote:

On Tuesday, December 27, 2016 at 1:07:37 PM UTC-5, Yaw Anokwa wrote:

Jacob,

I think this question is about project billing vs user accounts.

Project billing accounts are just to pay for hosting. Those accounts
are separate from data access. First, confirm that billing is active
and that you haven't gone over quota. Then, create ODK accounts in
ODK

Aggregate (login to https://your-server.appspot.com, then Site
Admin,

then Permissions).

Hope that helps,

Yaw

On Tue, Dec 27, 2016 at 12:55 PM, Yaw Anokwa yanokwa@nafundi.com wrote:

Hi Jacob,

I'm glad to help, but I'm not sure what you are asking! What
high-level problem are you trying to solve?

Yaw

On Wed, Dec 21, 2016 at 1:44 PM, Jacob jacobbkraus@gmail.com wrote:

Is there a way to create an institutional account for an ODK
project

rather than having several individual accounts?

--

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Thanks! This has been very helpful.

One additional question I have concerns user logins. When we were
using

ODK for free, all of us with ODK accounts were able to log on. After
the

project administrator started paying for a monthly subscription he
was the

only one able to log into ODK. Everyone else who tried to log on
received

the following message:

"A problem has occurred that prevents your AppEngine application from
responding. Your application may have exceeded its per-minute or
daily usage

quotas.

Please visit your application dashboard at Google AppEngine. The
Billing

Status section will indicate what daily or per-minute usage limits
your

application has exceeded.

If your application's usage limits have not been exceeded, then look
for

performance issues within Google AppEngine cloud services. From your
application dashboard, click on the the System Status link on the left
sidebar under the Resources heading. This will report problems with
Google

AppEngine cloud services.

If neither of those indicate any problems, then your application's
Logs

may; these are reachable from the dashboard via the Logs link on the
left

sidebar under the Main heading."

Is there any reason that only the project administrator would be
allowed

access?

--

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The AppEngine deployment assumes you are not using any Networking (e.g.,
Firewall) and/or IAM + Admin configuration on Google's cloud
infrastructure.

It also assumes that the server name remains ...appspot.com I.e., that you
have not tried to change this to ....mydomain.org or some such.

··· On Mon, Jan 9, 2017 at 11:21 AM, Jacob Kraus wrote:

Thanks Yaw! I have submitted a request to the project administrator (Dr.
Jared Stabach) and hopefully he will be able to add you soon.

On Mon, Jan 9, 2017 at 1:54 PM, Yaw Anokwa yanokwa@nafundi.com wrote:

Hi Jacob,

If you can, please add yanokwa@nafundi.com temporarily as an owner on
the App Engine instance and I'm glad to take a look.

Yaw

On Mon, Jan 9, 2017 at 10:59 AM, Jacob Kraus jacobbkraus@gmail.com wrote:

Hi Yaw,

Unfortunately, we've tried all these options already without any
success. I
can check with the project administrator about the quota, but as far as
I
know we should be at a higher quota now than when we all originally had
access. Do you have any other suggestions on how to tackle this problem?

Thanks,
Jacob

On Sat, Jan 7, 2017 at 8:24 PM, Yaw Anokwa yanokwa@nafundi.com wrote:

Hi Jacob,

Those two issues shouldn't be related. Is it possible that you had
just run out of quota?

Try a different browser with your login and see if that helps. Also,
try having the project administrator create a totally new ODK username
and password and see if that helps.

Yaw

On Tue, Jan 3, 2017 at 3:52 PM, jacobbkraus@gmail.com wrote:

On Tuesday, December 27, 2016 at 1:07:37 PM UTC-5, Yaw Anokwa wrote:

Jacob,

I think this question is about project billing vs user accounts.

Project billing accounts are just to pay for hosting. Those accounts
are separate from data access. First, confirm that billing is active
and that you haven't gone over quota. Then, create ODK accounts in
ODK

Aggregate (login to https://your-server.appspot.com, then Site
Admin,

then Permissions).

Hope that helps,

Yaw

On Tue, Dec 27, 2016 at 12:55 PM, Yaw Anokwa yanokwa@nafundi.com wrote:

Hi Jacob,

I'm glad to help, but I'm not sure what you are asking! What
high-level problem are you trying to solve?

Yaw

On Wed, Dec 21, 2016 at 1:44 PM, Jacob jacobbkraus@gmail.com wrote:

Is there a way to create an institutional account for an ODK
project

rather than having several individual accounts?

--

Post: opendatakit@googlegroups.com
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Thanks! This has been very helpful.

One additional question I have concerns user logins. When we were
using

ODK for free, all of us with ODK accounts were able to log on. After
the

project administrator started paying for a monthly subscription he
was the

only one able to log into ODK. Everyone else who tried to log on
received

the following message:

"A problem has occurred that prevents your AppEngine application from
responding. Your application may have exceeded its per-minute or
daily usage

quotas.

Please visit your application dashboard at Google AppEngine. The
Billing

Status section will indicate what daily or per-minute usage limits
your

application has exceeded.

If your application's usage limits have not been exceeded, then look
for

performance issues within Google AppEngine cloud services. From your
application dashboard, click on the the System Status link on the
left

sidebar under the Resources heading. This will report problems with
Google

AppEngine cloud services.

If neither of those indicate any problems, then your application's
Logs

may; these are reachable from the dashboard via the Logs link on the
left

sidebar under the Main heading."

Is there any reason that only the project administrator would be
allowed

access?

--

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Mitch Sundt
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