Let's Encrypt certs are not being auto-renewed

1. What is the problem? Be very detailed.
I've had ODK Central in place for 3 months now and have received an email to say that the cert needs renewing.

2. What app or server are you using and on what device and operating system? Include version numbers.
AWS EC2 Ubuntu latest version
70ec99f02885a06e37709db6319bfdf96fac84eb client (v1.2.2)
59556ecea91f0a25678cd6da0084adb7e66ca099 server (v1.2.1)

3. What you have you tried to fix the problem?
Nothing. I'd like to have it auto renew if possible

4. What steps can we take to reproduce the problem?

5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.


Is it possible to have some help on renewing this certificate and having it auto renew if possible please?

Central auto-renews certs. If it's not doing that, read your logs for a hint as to what might have gone wrong. Maybe you have the wrong domain in your config? Maybe your firewall is preventing renewals?

cd ~/central;
docker-compose logs nginx;

Finally, please remember that community support is provided by volunteers. If you want fast and guaranteed support, consider purchasing a support package from the ODK team. Email support@getodk.org to start that process.

1 Like

Thank you for your help. It looks to have been the firewall.

5 posts were split to a new topic: How can I verify if/when Let's Encrypt will renew my Central cert?