Login to the aggregate instance gives error

Dear All,
Have created aggregate on Win 8 PC. Script ran well. Instance created on Google. Loaded form from ODK build, then redirected to login to aggregate using either ODK username and password, google username or password or anonymous.

Google login surely would work, seeing as I used my Google login to configure my instance and admin my app engine? No, "Error: Authentication Failed: account not recognized" was the reply. ODK authentication does not recognise my username and password that I use to login to ODK Form Builder. Anonymous does nothing.

I used every username and password I could think of and then some. "What the Heck!!" as my grandson would say.

What now? There doesn't appear to be any admin person or helpdesk to turn to to ask them what I am doing wrong.

John

You must configure the username and password on ODK Aggregate's Site Admin
/ Permissions page. It does not share usernames and passwords with ODK
Build or any other system.

If you tried to use an ODK Aggregate username and password, and the Google
login is now failing, close EVERY window of your browser, (quit / exit your
browser), then restart it. And try logging in with just your Google login.
The browser may be supplying the bad username and password during the
sign-in process, confounding the ODK Aggregate server.

As for your Google account for logging into ODK Aggregate, it is whatever
you specified when you ran the ODK Aggregate installer.

Mitch

ยทยทยท On Wed, Jul 3, 2013 at 12:05 AM, wrote:

Dear All,
Have created aggregate on Win 8 PC. Script ran well. Instance
created on Google. Loaded form from ODK build, then redirected to login to
aggregate using either ODK username and password, google username or
password or anonymous.

Google login surely would work, seeing as I used my Google login to
configure my instance and admin my app engine? No, "Error: Authentication
Failed: account not recognized" was the reply. ODK authentication does not
recognise my username and password that I use to login to ODK Form Builder.
Anonymous does nothing.

I used every username and password I could think of and then some. "What
the Heck!!" as my grandson would say.

What now? There doesn't appear to be any admin person or helpdesk to turn
to to ask them what I am doing wrong.

John

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com