Lost data when uploading to odk aggregate

Hey,

I had a problem when uploading forms to odk aggregate. Apparently the data got deleted from my device (not sure if the device crashed or some other problem) but the data did not upload. All the instances and the blank forms disappeared from the tablet. Can someone give me an idea on how to recover these type of files. Apparently no software I've looked at so far can recover the intances.

If the data is gone from the device and not on the server, then it is
simply gone.

But, some things to investigate:

(1) did you configure your device with multiple users?

The data might be hiding under a different user account. Make sure you log
in and open ODK Collect under each user account to verify that the data
isn't hidden under one of them.

(2) look in your /sdcard/odk/instances directory. Do you see anything
there? It may be that the submissions are still present, but that the
database and/or metadata used by ODK Collect has gotten corrupted. In this
case, you may be able to zip up the /sdcard/odk directory, copy it to your
computer, unzip and add back in the form definition (under odk/forms), and
pull these instance files into ODK Briefcase (do this in a clean storage
area so you can see what you get). If, after examining the export of these
to CSV, you determine that they are good submissions, you can then use ODK
Briefcase to submit them to your server.

(3) If not all media files are successfully transferred to ODK Aggregate,
the submission might be in the Forms Management / Submission Admin sub-tab
(this is where submissions appear if they are missing one or more
attachments). If you choose, you can "Mark-as-Complete" these submissions,
which will remove all references to the missing attachments and mark the
submission as complete, moving it into the Submissions tab.

ยทยทยท ============== What version of ODK Collect are you using? What version of Android? What version of ODK Aggregate? Were you using ODK Collect's 'delete-after-successful-submission' setting?

On Sat, Jul 16, 2016 at 7:39 PM, kevingutierrez49@gmail.com wrote:

Hey,

I had a problem when uploading forms to odk aggregate. Apparently the data
got deleted from my device (not sure if the device crashed or some other
problem) but the data did not upload. All the instances and the blank forms
disappeared from the tablet. Can someone give me an idea on how to recover
these type of files. Apparently no software I've looked at so far can
recover the intances.

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Mitch Sundt
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University of Washington
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