# Media specified in xls form does not load when using the ODK Collect app

**URL:** <https://forum.getodk.org/t/media-specified-in-xls-form-does-not-load-when-using-the-odk-collect-app/34271>\
**Category:** Support\
**Created:** [July 12, 2021, 1:34pm UTC](https://forum.getodk.org/t/media-specified-in-xls-form-does-not-load-when-using-the-odk-collect-app/34271 "2021-07-12T13:34:59Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![danbjoseph](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/danbjoseph/32/21901_2.png) [@danbjoseph](https://forum.getodk.org/u/danbjoseph)\
**Post date:** [July 13, 2021, 1:13am UTC](https://forum.getodk.org/t/media-specified-in-xls-form-does-not-load-when-using-the-odk-collect-app/34271/2 "2021-07-13T01:13:40Z")

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Try deleting the `::English` from the column header. You should only include the language identifier if your label (and other translatable columns) also have a language identifier. See this post for more details:

> [@Adding small photo with each answer](https://forum.getodk.org/t/adding-small-photo-with-each-answer/9533/10):
>
> When testing this I had issues with media displaying correctly when there are language options in the survey if the media column(s) are not also localized. If you remove the ::English you should be fine. Or you can add a media column for each language. See below. This [XLSForm documentation](http://xlsform.org/ref-table/) says "::[language] is optional" for media::image::language but it seems like that may not be be always the case, depending on other aspects of your form. survey tab +----------------------+-----------+------…

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