# Missing exported data

**URL:** <https://forum.getodk.org/t/missing-exported-data/12385>\
**Category:** Support\
**Created:** [March 21, 2018, 3:09pm UTC](https://forum.getodk.org/t/missing-exported-data/12385 "2018-03-21T15:09:47Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![AbrarAlasmari](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/abraralasmari/32/2057_2.png) [@AbrarAlasmari](https://forum.getodk.org/u/AbrarAlasmari)\
**Post date:** [March 21, 2018, 3:09pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/1 "2018-03-21T15:09:47Z")

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**What is the problem? Please be detailed.**

Some of my exported data (Observation ) are missing. I have sent data to the ODK account in different times and the most recent once is not exported because when I download exported data I don't see these data.  
**What ODK tool and version are you using? And on what device and operating system version?**

Tablets and the server is lshtm server  
**What steps can we take to reproduce the problem?**  
Guide me please to the best way to see my data exported in the excel sheet and if there is any way to resend data from the tablet again to the server

**What you have you tried to fix the problem?**  
I tried to export data from the server many times and check the data but still can't find these data

**Anything else we should know or have? If you have a test form or screenshots or logs, attach here.**  
Thanks

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**Author:** ![Grzesiek2010](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/grzesiek2010/32/2881_2.png) [@Grzesiek2010](https://forum.getodk.org/u/Grzesiek2010)\
**Post date:** [March 21, 2018, 3:39pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/2 "2018-03-21T15:39:58Z")

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Hi @AbrarAlasmari

if your filled forms are still on your device (you don't use `delete after send` option and you didn't remove them manually) you can go to `Send Finalized Forms -> Three Dots icon -> Change View -> Show Sent and Unsent Forms` and you can send your forms again.

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**Author:** ![AbrarAlasmari](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/abraralasmari/32/2057_2.png) [@AbrarAlasmari](https://forum.getodk.org/u/AbrarAlasmari)\
**Post date:** [March 21, 2018, 4:05pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/3 "2018-03-21T16:05:43Z")

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Thank you- I don't see these options when I go to Send Finalized Form, it is empty.  
I have not deleted any form nor data from the tablet, Is there any other way to re-send these data.  
Also what if i faced the same issue after re-sending? How can I solve this issue of missing exported data .

Thanks again for your help  
Abrar

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**Author:** ![Grzesiek2010](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/grzesiek2010/32/2881_2.png) [@Grzesiek2010](https://forum.getodk.org/u/Grzesiek2010)\
**Post date:** [March 21, 2018, 4:10pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/4 "2018-03-21T16:10:10Z")

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How is it possible you can't see them?

 ![1](https://getodk.b-cdn.net/uploads/default/original/2X/b/b2b9b79516b1bd20757f84d171021fdb2cd5642e.png) ![2](https://getodk.b-cdn.net/uploads/default/original/2X/e/efdcda220aac24e85c2ebada68c1751c988d9ee3.png)

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<div class="post-metadata">

**Author:** ![AbrarAlasmari](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/abraralasmari/32/2057_2.png) [@AbrarAlasmari](https://forum.getodk.org/u/AbrarAlasmari)\
**Post date:** [March 21, 2018, 4:13pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/5 "2018-03-21T16:13:13Z")

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Got it 🙂 thanks  
I will try to re-send now and see if it works

Thanks  
Abrar

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**Author:** ![AbrarAlasmari](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/abraralasmari/32/2057_2.png) [@AbrarAlasmari](https://forum.getodk.org/u/AbrarAlasmari)\
**Post date:** [March 21, 2018, 4:21pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/6 "2018-03-21T16:21:11Z")

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I still have the same issue even after re-sending data .  
There are missing exported data that have been sent to the server but I can't see these in the exported file .  
Would appreciate if anyone could help  
Thanks  
Abrar

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**Author:** ![Grzesiek2010](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/grzesiek2010/32/2881_2.png) [@Grzesiek2010](https://forum.getodk.org/u/Grzesiek2010)\
**Post date:** [March 21, 2018, 4:23pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/7 "2018-03-21T16:23:37Z")

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Ok, I have a few questions:

1. What do you use as a server? Google Sheets?
2. Which ODK Collect version do you use?
3. What can you see in the dialog after sending your forms? Is there `SUCCESS` after each instance name?

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**Author:** ![LN](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/ln/32/1605_2.png) [@LN](https://forum.getodk.org/u/LN)\
**Post date:** [March 21, 2018, 6:21pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/8 "2018-03-21T18:21:44Z")

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It's possible the submissions are being marked as incomplete as @Jefferson_Francisco experienced in [Form status - #8 by Jefferson\_Francisco](https://forum.getodk.org/t/form-status/10373/8). Do you see them on the server in "Form Management" \> "Submission Admin"?

How many submissions are missing in your export?

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**Author:** ![AbrarAlasmari](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/abraralasmari/32/2057_2.png) [@AbrarAlasmari](https://forum.getodk.org/u/AbrarAlasmari)\
**Post date:** [March 22, 2018, 9:57am UTC](https://forum.getodk.org/t/missing-exported-data/12385/9 "2018-03-22T09:57:34Z")

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What do you use as a server? Google Sheets?  
Excel sheet  
Which ODK Collect version do you use?  
Version 1.0  
What can you see in the dialog after sending your forms? Is there SUCCESS after each instance name?  
Yes success when I first sent these but when I tried to re-send these I got some errors

Thanks

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<div class="post-metadata">

**Author:** ![AbrarAlasmari](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/abraralasmari/32/2057_2.png) [@AbrarAlasmari](https://forum.getodk.org/u/AbrarAlasmari)\
**Post date:** [March 22, 2018, 9:59am UTC](https://forum.getodk.org/t/missing-exported-data/12385/10 "2018-03-22T09:59:44Z")

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Than you- Yes I can see two incomplete what should I do with these

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<div class="post-metadata">

**Author:** ![AbrarAlasmari](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/abraralasmari/32/2057_2.png) [@AbrarAlasmari](https://forum.getodk.org/u/AbrarAlasmari)\
**Post date:** [March 22, 2018, 10:00am UTC](https://forum.getodk.org/t/missing-exported-data/12385/11 "2018-03-22T10:00:15Z")

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Not all missing data are shown as incomplete

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<div class="post-metadata">

**Author:** ![LN](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/ln/32/1605_2.png) [@LN](https://forum.getodk.org/u/LN)\
**Post date:** [March 22, 2018, 3:31pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/12 "2018-03-22T15:31:23Z")

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You can see whether or not they are missing any media and mark them as complete to make them part of your dataset.

How many others are missing? Are they ones you have resent?

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<div class="post-metadata">

**Author:** ![AbrarAlasmari](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/abraralasmari/32/2057_2.png) [@AbrarAlasmari](https://forum.getodk.org/u/AbrarAlasmari)\
**Post date:** [March 25, 2018, 6:53pm UTC](https://forum.getodk.org/t/missing-exported-data/12385/13 "2018-03-25T18:53:29Z")

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Thanks a lot- Now it's just one missing..  
I have already sent that one missing

Thanks a lot for your help very useful  
Abrar
