ODK Briefcase Failed to export encrypted files

Hi,

I'm having a problem exporting encrypted files using ODK briefcase. I get
the following error message:

Unable to remove decrypted files: Unable to delete directory
C:\Users\Jeff\Documents\IDinsight\Projects\ODK\ODK Briefcase
Storage\forms\ITNs_6MoSurvey_v32\instances\uuid0521b5be-cb7f-4ec5-9bb5-8cc2d72ce24d\temp.
FAILED!

If I keep clicking export without changing anything usually it goes
through. Sometimes if I change the export directory, that helps. It seems
the more data I am trying to export, the more it gets hung up. So, in the
beginning I only had to click export maybe <10 times. Now that I have over
400 surveys, I have to click export many more times before i get a success
and I think it gets hung up at different points on each failure.

I've seen 2 solutions found on here: pausing dropbox (which i've always
done) and deleting the .ini file (which i could not find).

Using latest version of ODK Briefcase on windows 7 and my encryption key is
the same as always. Don't currently have the luxury of seeing whether it
works on an alternate computer.

Am I missing something? Does anyone have suggestions?

Thanks

Jeffrey,

Can you confirm you are using Briefcase 1.4.3? What happens if you
turn off Dropbox entirely, reboot your computer, and try exporting?

Yaw

··· -- Need ODK services? http://nafundi.com provides form design, server setup, professional support, and software development for ODK.

On Tue, May 27, 2014 at 4:20 AM, jeffrey.steinberg@idinsight.org wrote:

Hi,

I'm having a problem exporting encrypted files using ODK briefcase. I get
the following error message:

Unable to remove decrypted files: Unable to delete directory
C:\Users\Jeff\Documents\IDinsight\Projects\ODK\ODK Briefcase
Storage\forms\ITNs_6MoSurvey_v32\instances\uuid0521b5be-cb7f-4ec5-9bb5-8cc2d72ce24d\temp.
FAILED!

If I keep clicking export without changing anything usually it goes through.
Sometimes if I change the export directory, that helps. It seems the more
data I am trying to export, the more it gets hung up. So, in the beginning I
only had to click export maybe <10 times. Now that I have over 400 surveys,
I have to click export many more times before i get a success and I think it
gets hung up at different points on each failure.

I've seen 2 solutions found on here: pausing dropbox (which i've always
done) and deleting the .ini file (which i could not find).

Using latest version of ODK Briefcase on windows 7 and my encryption key is
the same as always. Don't currently have the luxury of seeing whether it
works on an alternate computer.

Am I missing something? Does anyone have suggestions?

Thanks

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Yaw,

Actually solved this seconds ago.

Deleted all the briefcase storage, re-downloaded briefcase 1.4.3, and voila!

Strange.

Thanks for the help though!

··· On Tuesday, May 27, 2014 4:19:36 PM UTC+2, Yaw Anokwa wrote: > > Jeffrey, > > Can you confirm you are using Briefcase 1.4.3? What happens if you > turn off Dropbox entirely, reboot your computer, and try exporting? > > Yaw > -- > Need ODK services? http://nafundi.com provides form design, server > setup, professional support, and software development for ODK. > > On Tue, May 27, 2014 at 4:20 AM, <jeffrey....@idinsight.org > wrote: > > Hi, > > > > I'm having a problem exporting encrypted files using ODK briefcase. I > get > > the following error message: > > > > Unable to remove decrypted files: Unable to delete directory > > C:\Users\Jeff\Documents\IDinsight\Projects\ODK\ODK Briefcase > > > Storage\forms\ITNs_6MoSurvey_v32\instances\uuid0521b5be-cb7f-4ec5-9bb5-8cc2d72ce24d\temp. > > > FAILED! > > > > If I keep clicking export without changing anything usually it goes > through. > > Sometimes if I change the export directory, that helps. It seems the > more > > data I am trying to export, the more it gets hung up. So, in the > beginning I > > only had to click export maybe <10 times. Now that I have over 400 > surveys, > > I have to click export many more times before i get a success and I > think it > > gets hung up at different points on each failure. > > > > I've seen 2 solutions found on here: pausing dropbox (which i've always > > done) and deleting the .ini file (which i could not find). > > > > Using latest version of ODK Briefcase on windows 7 and my encryption key > is > > the same as always. Don't currently have the luxury of seeing whether it > > works on an alternate computer. > > > > Am I missing something? Does anyone have suggestions? > > > > Thanks > > > > -- > > -- > > Post: opend...@googlegroups.com > > Unsubscribe: opendatakit...@googlegroups.com > > Options: http://groups.google.com/group/opendatakit?hl=en > > > > --- > > You received this message because you are subscribed to the Google > Groups > > "ODK Community" group. > > To unsubscribe from this group and stop receiving emails from it, send > an > > email to opendatakit...@googlegroups.com . > > For more options, visit https://groups.google.com/d/optout. >