I have read somewhere that ODK Collect is supposed to install to SD
external memory. Is that true?
I have an ASUS MemoPad and ODK collect installs only to the internal
memory.
I get error messages when trying to collect media (sound, photo, video)
with my survey which suggest that "not being on the external SD memory" is
the root cause.
Any ideas?
Thanks!
Bob
I get no error message on the install.
ODK Collect installs like any other app -- to the internal storage of the
device.
However, it REQUIRES the external sdcard for its operations.
On 2.x devices, this is typically an SDCard that you purchase separately
and install in the battery compartment somewhere near the SIM card.
On 4.x devices and tablets, the 'external SDCard' is usually built-into the
device; if there is a slot for a removable SDCard, that card generally
cannot be used by ODK Collect.
ODK Collect uses the external SDCard to store all forms, submissions, and
media files (audio, image, video).
Mitch
I get no error message on the install.
On Monday, March 24, 2014 12:32:20 PM UTC-5, Bob Achgill wrote:
I have read somewhere that ODK Collect is supposed to install to SD
external memory. Is that true?I have an ASUS MemoPad and ODK collect installs only to the internal
memory.I get error messages when trying to collect media (sound, photo, video)
with my survey which suggest that "not being on the external SD memory" is
the root cause.Any ideas?
Thanks!
Bob--
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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com
The ASUS MeMOPad HD 7-Inch 16GB (Model ME173X, Android 4.2.1) is not
working with ODK collect if there are audio, images or video in the survey.
Yes, it does have an external SD that does not appear to be accessed by ODK.
The cases I tried accessing sound recording in a survey are ...
Should I try anything else before I give up on the ASUS MemoPad HD 7?
What 7 inch tablets do work with ODK collect?
Bob
Correction... "if trying to capture audio, images or video into the survey"
Bob,
The Nexus 7 works great. Might want to try that.
Yaw
On Mon, Mar 24, 2014 at 2:09 PM, Bob Achgill bobachgill@gmail.com wrote:
Correction... "if trying to capture audio, images or video into the survey"
On Monday, March 24, 2014 3:58:41 PM UTC-5, Bob Achgill wrote:
The ASUS MeMOPad HD 7-Inch 16GB (Model ME173X, Android 4.2.1) is not
working with ODK collect if there are audio, images or video in the survey.Yes, it does have an external SD that does not appear to be accessed by
ODK.The cases I tried accessing sound recording in a survey are ...
- No SD card
- Yes - SD card mounted
- Yes - SD card unmounted
Should I try anything else before I give up on the ASUS MemoPad HD 7?
What 7 inch tablets do work with ODK collect?
Bob
On Monday, March 24, 2014 2:05:52 PM UTC-5, Mitch Sundt wrote:
ODK Collect installs like any other app -- to the internal storage of the
device.However, it REQUIRES the external sdcard for its operations.
On 2.x devices, this is typically an SDCard that you purchase separately
and install in the battery compartment somewhere near the SIM card.On 4.x devices and tablets, the 'external SDCard' is usually built-into
the device; if there is a slot for a removable SDCard, that card generally
cannot be used by ODK Collect.ODK Collect uses the external SDCard to store all forms, submissions, and
media files (audio, image, video).Mitch
On Mon, Mar 24, 2014 at 10:34 AM, Bob Achgill bobac...@gmail.com wrote:
I get no error message on the install.
On Monday, March 24, 2014 12:32:20 PM UTC-5, Bob Achgill wrote:
I have read somewhere that ODK Collect is supposed to install to SD
external memory. Is that true?I have an ASUS MemoPad and ODK collect installs only to the internal
memory.I get error messages when trying to collect media (sound, photo, video)
with my survey which suggest that "not being on the external SD memory" is
the root cause.Any ideas?
Thanks!
Bob--
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Software Engineer
University of Washington
mitche...@gmail.com--
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Thanks Yaw!
I am trying to specify a tablet that is as close as possible to $100 to use
in village schools for deaf children and adults. The ASUS MeMOPad HD
7-Inch 16GB at $149 is getting close to that price range and yet still has
good angle view for small group viewing, power to play mp4 lesson material
with an external SD slot so we can pass new material to the schools.
Is there something that can be done with ODK Collect code to resolve the
"can't find the SD card" when working with multimedia?
Thanks for the recommended fix to get high res to work with ODK Collect
video capture. The fix seems to work! Thank you!
There are 50 million deaf folks in developing countries that will never
learn to read unless something changes. A $100 tablet for these class
rooms loaded with their hand sign specific dictionaries can give them a
start. Yes, that's a lot of tablets. But that's a lot of people who can't
learn to read, otherwise.
Thanks!
Bob
Bob,
The issue seems specific to your hardware, so the best option is to
find a developer (or sufficiently technical person) who can reproduce
the issue on that hardware, file a bug with a stack trace, and maybe
submit a fix.
Yaw
On Mon, Mar 24, 2014 at 9:08 PM, Bob Achgill bobachgill@gmail.com wrote:
Thanks Yaw!
I am trying to specify a tablet that is as close as possible to $100 to use
in village schools for deaf children and adults. The ASUS MeMOPad HD 7-Inch
16GB at $149 is getting close to that price range and yet still has good
angle view for small group viewing, power to play mp4 lesson material with
an external SD slot so we can pass new material to the schools.Is there something that can be done with ODK Collect code to resolve the
"can't find the SD card" when working with multimedia?Thanks for the recommended fix to get high res to work with ODK Collect
video capture. The fix seems to work! Thank you!There are 50 million deaf folks in developing countries that will never
learn to read unless something changes. A $100 tablet for these class rooms
loaded with their hand sign specific dictionaries can give them a start.
Yes, that's a lot of tablets. But that's a lot of people who can't learn to
read, otherwise.Thanks!
Bob
On Monday, March 24, 2014 6:30:43 PM UTC-5, Yaw Anokwa wrote:
Bob,
The Nexus 7 works great. Might want to try that.
Yaw
Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.On Mon, Mar 24, 2014 at 2:09 PM, Bob Achgill bobac...@gmail.com wrote:
Correction... "if trying to capture audio, images or video into the
survey"On Monday, March 24, 2014 3:58:41 PM UTC-5, Bob Achgill wrote:
The ASUS MeMOPad HD 7-Inch 16GB (Model ME173X, Android 4.2.1) is not
working with ODK collect if there are audio, images or video in the
survey.Yes, it does have an external SD that does not appear to be accessed by
ODK.The cases I tried accessing sound recording in a survey are ...
- No SD card
- Yes - SD card mounted
- Yes - SD card unmounted
Should I try anything else before I give up on the ASUS MemoPad HD 7?
What 7 inch tablets do work with ODK collect?
Bob
On Monday, March 24, 2014 2:05:52 PM UTC-5, Mitch Sundt wrote:
ODK Collect installs like any other app -- to the internal storage of
the
device.However, it REQUIRES the external sdcard for its operations.
On 2.x devices, this is typically an SDCard that you purchase
separately
and install in the battery compartment somewhere near the SIM card.On 4.x devices and tablets, the 'external SDCard' is usually
built-into
the device; if there is a slot for a removable SDCard, that card
generally
cannot be used by ODK Collect.ODK Collect uses the external SDCard to store all forms, submissions,
and
media files (audio, image, video).Mitch
On Mon, Mar 24, 2014 at 10:34 AM, Bob Achgill bobac...@gmail.com wrote:
I get no error message on the install.
On Monday, March 24, 2014 12:32:20 PM UTC-5, Bob Achgill wrote:
I have read somewhere that ODK Collect is supposed to install to SD
external memory. Is that true?I have an ASUS MemoPad and ODK collect installs only to the internal
memory.I get error messages when trying to collect media (sound, photo,
video)
with my survey which suggest that "not being on the external SD
memory" is
the root cause.Any ideas?
Thanks!
Bob--
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Software Engineer
University of Washington
mitche...@gmail.com--
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Bob,
We just released a new version of SurveyCTO (
https://www.surveycto.com/support/release-notes.html) that, among many
other things, makes it very easy to submit crash reports.
If you like, you can sign up for a free trial account and try your form on
SurveyCTO. There's a chance that SurveyCTO Collect won't have the problem
at all, but if it does then you can submit a crash report to us and open a
support case. If you were an actual SurveyCTO subscriber, our support team
would work tirelessly to solve your problem. We can't promise that level of
public service in this case, but at the very least a crash report would
include a stack trace -- and we could help you to file the kind of issue
that Yaw has suggested. We can at least help get you started toward a
possible solution.
To sign up, go to www.surveycto.com and click on the sign-up button. The
server-launched email will get you started and you should find it easy to
upload your form, install SurveyCTO Collect, and test things out.
If you do experience a crash: re-start Collect, press your device's menu
button from the main Collect menu, click Admin Settings, then from the
Admin Settings click your device's menu button again and click Send Crash
Report. You can then open a support case at www.surveycto.com.
Best,
Chris
Thanks Yaw!
I am trying to specify a tablet that is as close as possible to $100 to
use in village schools for deaf children and adults. The ASUS MeMOPad HD
7-Inch 16GB at $149 is getting close to that price range and yet still has
good angle view for small group viewing, power to play mp4 lesson material
with an external SD slot so we can pass new material to the schools.Is there something that can be done with ODK Collect code to resolve the
"can't find the SD card" when working with multimedia?Thanks for the recommended fix to get high res to work with ODK Collect
video capture. The fix seems to work! Thank you!There are 50 million deaf folks in developing countries that will never
learn to read unless something changes. A $100 tablet for these class
rooms loaded with their hand sign specific dictionaries can give them a
start. Yes, that's a lot of tablets. But that's a lot of people who can't
learn to read, otherwise.Thanks!
Bob
On Monday, March 24, 2014 6:30:43 PM UTC-5, Yaw Anokwa wrote:
Bob,
The Nexus 7 works great. Might want to try that.
Yaw
Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.On Mon, Mar 24, 2014 at 2:09 PM, Bob Achgill bobac...@gmail.com wrote:
Correction... "if trying to capture audio, images or video into the
survey"On Monday, March 24, 2014 3:58:41 PM UTC-5, Bob Achgill wrote:
The ASUS MeMOPad HD 7-Inch 16GB (Model ME173X, Android 4.2.1) is not
working with ODK collect if there are audio, images or video in the
survey.Yes, it does have an external SD that does not appear to be accessed
by
ODK.The cases I tried accessing sound recording in a survey are ...
- No SD card
- Yes - SD card mounted
- Yes - SD card unmounted
Should I try anything else before I give up on the ASUS MemoPad HD 7?
What 7 inch tablets do work with ODK collect?
Bob
On Monday, March 24, 2014 2:05:52 PM UTC-5, Mitch Sundt wrote:
ODK Collect installs like any other app -- to the internal storage of
the
device.However, it REQUIRES the external sdcard for its operations.
On 2.x devices, this is typically an SDCard that you purchase
separately
and install in the battery compartment somewhere near the SIM card.On 4.x devices and tablets, the 'external SDCard' is usually
built-into
the device; if there is a slot for a removable SDCard, that card
generally
cannot be used by ODK Collect.ODK Collect uses the external SDCard to store all forms, submissions,
and
media files (audio, image, video).Mitch
On Mon, Mar 24, 2014 at 10:34 AM, Bob Achgill bobac...@gmail.com wrote:
I get no error message on the install.
On Monday, March 24, 2014 12:32:20 PM UTC-5, Bob Achgill wrote:
I have read somewhere that ODK Collect is supposed to install to SD
external memory. Is that true?I have an ASUS MemoPad and ODK collect installs only to the
internal
memory.I get error messages when trying to collect media (sound, photo,
video)
with my survey which suggest that "not being on the external SD
memory" is
the root cause.Any ideas?
Thanks!
Bob--
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Mitch Sundt
Software Engineer
University of Washington
mitche...@gmail.com--
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Another question--
Can you start ODK Collect and fill in the portions of a form that do not
involve audio/video/image capture?
And then can you save the form and re-open it, and see those values?
If that does not crash, then the problems are specific to the
audio/video/image capture. I.e., the SD Card is properly installed and
accessible.
In that case, if you can capture a log spanning the period during which the
app crashes, that would be helpful. See
http://code.google.com/p/opendatakit/wiki/CollectTroubleshooting
Note that for Audio capture, on some tablets, I have needed to install a
3rd party app (e.g., RecForge) to get audio capture to work.
Mitch
Bob,
We just released a new version of SurveyCTO (
https://www.surveycto.com/support/release-notes.html) that, among many
other things, makes it very easy to submit crash reports.If you like, you can sign up for a free trial account and try your form on
SurveyCTO. There's a chance that SurveyCTO Collect won't have the problem
at all, but if it does then you can submit a crash report to us and open a
support case. If you were an actual SurveyCTO subscriber, our support team
would work tirelessly to solve your problem. We can't promise that level of
public service in this case, but at the very least a crash report would
include a stack trace -- and we could help you to file the kind of issue
that Yaw has suggested. We can at least help get you started toward a
possible solution.To sign up, go to www.surveycto.com and click on the sign-up button. The
server-launched email will get you started and you should find it easy to
upload your form, install SurveyCTO Collect, and test things out.If you do experience a crash: re-start Collect, press your device's menu
button from the main Collect menu, click Admin Settings, then from the
Admin Settings click your device's menu button again and click Send Crash
Report. You can then open a support case at www.surveycto.com.Best,
Chris
On Tue, Mar 25, 2014 at 12:08 AM, Bob Achgill bobachgill@gmail.comwrote:
Thanks Yaw!
I am trying to specify a tablet that is as close as possible to $100 to
use in village schools for deaf children and adults. The ASUS MeMOPad
HD 7-Inch 16GB at $149 is getting close to that price range and yet still
has good angle view for small group viewing, power to play mp4 lesson
material with an external SD slot so we can pass new material to the
schools.Is there something that can be done with ODK Collect code to resolve the
"can't find the SD card" when working with multimedia?Thanks for the recommended fix to get high res to work with ODK Collect
video capture. The fix seems to work! Thank you!There are 50 million deaf folks in developing countries that will never
learn to read unless something changes. A $100 tablet for these class
rooms loaded with their hand sign specific dictionaries can give them a
start. Yes, that's a lot of tablets. But that's a lot of people who can't
learn to read, otherwise.Thanks!
Bob
On Monday, March 24, 2014 6:30:43 PM UTC-5, Yaw Anokwa wrote:
Bob,
The Nexus 7 works great. Might want to try that.
Yaw
Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.On Mon, Mar 24, 2014 at 2:09 PM, Bob Achgill bobac...@gmail.com wrote:
Correction... "if trying to capture audio, images or video into the
survey"On Monday, March 24, 2014 3:58:41 PM UTC-5, Bob Achgill wrote:
The ASUS MeMOPad HD 7-Inch 16GB (Model ME173X, Android 4.2.1) is not
working with ODK collect if there are audio, images or video in the
survey.Yes, it does have an external SD that does not appear to be accessed
by
ODK.The cases I tried accessing sound recording in a survey are ...
- No SD card
- Yes - SD card mounted
- Yes - SD card unmounted
Should I try anything else before I give up on the ASUS MemoPad HD 7?
What 7 inch tablets do work with ODK collect?
Bob
On Monday, March 24, 2014 2:05:52 PM UTC-5, Mitch Sundt wrote:
ODK Collect installs like any other app -- to the internal storage
of the
device.However, it REQUIRES the external sdcard for its operations.
On 2.x devices, this is typically an SDCard that you purchase
separately
and install in the battery compartment somewhere near the SIM card.On 4.x devices and tablets, the 'external SDCard' is usually
built-into
the device; if there is a slot for a removable SDCard, that card
generally
cannot be used by ODK Collect.ODK Collect uses the external SDCard to store all forms,
submissions, and
media files (audio, image, video).Mitch
On Mon, Mar 24, 2014 at 10:34 AM, Bob Achgill bobac...@gmail.com wrote:
I get no error message on the install.
On Monday, March 24, 2014 12:32:20 PM UTC-5, Bob Achgill wrote:
I have read somewhere that ODK Collect is supposed to install to
SD
external memory. Is that true?I have an ASUS MemoPad and ODK collect installs only to the
internal
memory.I get error messages when trying to collect media (sound, photo,
video)
with my survey which suggest that "not being on the external SD
memory" is
the root cause.Any ideas?
Thanks!
Bob--
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Software Engineer
University of Washington
mitche...@gmail.com--
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--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com