The app displays the following message: odk collect is not responding
This appears to me when the polygon captures more than 90 points,
How can it be solved? support@getodk.org and @Sadiq_Khoja
Can you please share the device specification and Collect version number.
I am assuming this is the same Form that creates repeat instance for each point in the polygon, so my guess is that device doesn't have enough memory to handle such a complex Form.
There are few things that you can try:
- Use a device with larger RAM
- Ensure no other app is running on the phone
- Restart the phone and try again
- Simplify the Form. For example, could you remove some choices from your choice list or attached document? Could you split a form with a lot of logic into two or more separate forms filled in at different times? Could you limit the number of repeats created in a single submission?
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I agree with @Sadiq_Khoja . I faced the same issue with "ODK Collect not responding" a while back. In my case, the problem was that I had a complex form with many repeat sections, and the tablets the enumerators were using had only 3GB of memory. To fix this, I simplified the form by removing unnecessary repeats, as it was difficult to get new tablets at the time.