# ODK Collect not downloading forms with attached csv files

**URL:** <https://forum.getodk.org/t/odk-collect-not-downloading-forms-with-attached-csv-files/32272>\
**Category:** Support\
**Tags:** odk-collect\
**Created:** [February 1, 2021, 12:27pm UTC](https://forum.getodk.org/t/odk-collect-not-downloading-forms-with-attached-csv-files/32272 "2021-02-01T12:27:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Teoteof](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/t/e95f7d/32.png) [@Teoteof](https://forum.getodk.org/u/Teoteof)\
**Post date:** [February 1, 2021, 12:27pm UTC](https://forum.getodk.org/t/odk-collect-not-downloading-forms-with-attached-csv-files/32272/1 "2021-02-01T12:27:52Z")

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Hi,

I have coded a questionnaire and uploaded on ONA, it works fine on the Enteko webform. However, when i try to download (get blank form) it on ODK Collect to use it with mobile android devices it gives 'Download - 'form name' - Failure'.

ODK collect is correctly configured to my ONA account and successfully downloads any forms that do not have attached csv files. It fails everytime I try to download a form which has attached files.

Thanks very much for any help.

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**Author:** ![Grzesiek2010](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/grzesiek2010/32/2881_2.png) [@Grzesiek2010](https://forum.getodk.org/u/Grzesiek2010)\
**Post date:** [February 1, 2021, 12:42pm UTC](https://forum.getodk.org/t/odk-collect-not-downloading-forms-with-attached-csv-files/32272/2 "2021-02-01T12:42:36Z")

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Hi @Teoteof  
We're glad you're here. When you get a chance, please [introduce yourself on this forum thread](https://forum.getodk.org/t/-/6671). I'd also encourage you to add a real picture as your avatar because it helps build community!

If you are using ONA as a server probably their forum is a better place to ask [https://groups.google.com/forum/#!forum/ona-community](https://groups.google.com/forum/#!forum/ona-community)

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**Author:** ![Saad](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/saad/32/4537_2.png) [@Saad](https://forum.getodk.org/u/Saad)\
**Post date:** [February 6, 2021, 6:25pm UTC](https://forum.getodk.org/t/odk-collect-not-downloading-forms-with-attached-csv-files/32272/3 "2021-02-06T18:25:59Z")

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- Did you allow the app to give permission about writing on the disk of the device?
- Do you have a space character in the 'form name' field for the form?
- Is your CSV file being compiled and generated properly, with the name itemsets.csv?