# ODK collect **URL:** \ **Category:** Support\ **Created:** [February 15, 2012, 4:18am UTC](https://forum.getodk.org/t/odk-collect/1101 "2012-02-15T04:18:50Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Deoshayo](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/d/b487fb/32.png) [@Deoshayo](https://forum.getodk.org/u/Deoshayo)\ **Post date:** [February 15, 2012, 4:18am UTC](https://forum.getodk.org/t/odk-collect/1101/1 "2012-02-15T04:18:50Z")
Hello I am trying to download forms from Android emmulator and it gives me error message : Target Server failed to respond. Can someone tell me how to get out of this problem? Thanks ---
**Author:** ![yanokwa](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/yanokwa/32/1695_2.png) [@yanokwa](https://forum.getodk.org/u/yanokwa)\ **Post date:** [February 15, 2012, 5:51am UTC](https://forum.getodk.org/t/odk-collect/1101/2 "2012-02-15T05:51:53Z")
Here are some things to try... Open the browser on your phone and make sure it can connect to the internet (try [http://www.google.com/news](http://www.google.com/news)). Does that work? Next, what ODK server are you trying to connect to? If you type the url (try [http://opendatakit.appspot.com](http://opendatakit.appspot.com)) in the browser, does that work? > **···** > > On Tue, Feb 14, 2012 at 20:18, wrote: \> Hello \> I am trying to download forms from Android emmulator and it gives me \> error message : Target Server failed to respond. Can someone tell me \> how to get out of this problem? \> \> Thanks \> \> -- \> Post: opendatakit@googlegroups.com \> Unsubscribe: opendatakit+unsubscribe@googlegroups.com \> Options: http://groups.google.com/group/opendatakit?hl=en ---
**Author:** ![Riki\_Kurniawan](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/r/d6d6ee/32.png) [@Riki\_Kurniawan](https://forum.getodk.org/u/Riki_Kurniawan)\ **Post date:** [April 13, 2012, 12:39pm UTC](https://forum.getodk.org/t/odk-collect/1101/3 "2012-04-13T12:39:12Z")
I also have the same problem, everything OK if using [http://opendatakit.appspot.com](http://opendatakit.appspot.com) but if I use my own appspot the same error message occured. I believe there is something in the configuration of GAE instance need to be fixed... any idea? > **···** > > On Wednesday, February 15, 2012 12:51:53 PM UTC+7, Yaw Anokwa wrote: \> Here are some things to try... \> \> Open the browser on your phone and make sure it can connect to the \> internet (try http://www.google.com/news). Does that work? \> \> Next, what ODK server are you trying to connect to? If you type the \> url (try http://opendatakit.appspot.com) in the browser, does that \> work? \> \> On Tue, Feb 14, 2012 at 20:18, wrote: \> \> Hello \> \> I am trying to download forms from Android emmulator and it gives me \> \> error message : Target Server failed to respond. Can someone tell me \> \> how to get out of this problem? \> \> \> \> Thanks \> \> \> \> -- \> \> Post: opendatakit@googlegroups.com \> \> Unsubscribe: opendatakit+unsubscribe@googlegroups.com \> \> Options: http://groups.google.com/group/opendatakit?hl=en ---
**Author:** ![Mitch\_S](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/m/3ec8ea/32.png) [@Mitch\_S](https://forum.getodk.org/u/Mitch_S)\ **Post date:** [April 13, 2012, 3:57pm UTC](https://forum.getodk.org/t/odk-collect/1101/4 "2012-04-13T15:57:37Z")
I added additional instructions on [http://opendatakit.org/use/aggregate/](http://opendatakit.org/use/aggregate/) -- see the "Using the Application" section. You most likely have not defined an ODK username and configured ODK Collect to use it. Mitch > **···** > > On Fri, Apr 13, 2012 at 5:39 AM, wrote: > > > I also have the same problem, everything OK if using > > [http://opendatakit.appspot.com](http://opendatakit.appspot.com) but if I use my own appspot the same error > > message occured. > > > > I believe there is something in the configuration of GAE instance need to > > be fixed... any idea? > > > > On Wednesday, February 15, 2012 12:51:53 PM UTC+7, Yaw Anokwa wrote: > > > > > Here are some things to try... > > > > > > Open the browser on your phone and make sure it can connect to the > > > internet (try [http://www.google.com/news](http://www.google.com/news)). Does that work? > > > > > > Next, what ODK server are you trying to connect to? If you type the > > > url (try [http://opendatakit.appspot.com](http://opendatakit.appspot.com)) in the browser, does that > > > work? > > > > > > On Tue, Feb 14, 2012 at 20:18, [deoshayo@hotmail.com](mailto:deoshayo@hotmail.com) wrote: > > > > > > > Hello > > > > I am trying to download forms from Android emmulator and it gives me > > > > error message : Target Server failed to respond. Can someone tell me > > > > how to get out of this problem? > > > > > > > > Thanks > > > > > > > > -- > > > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > > > -- > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > -- > Mitch Sundt > Software Engineer > University of Washington > [mitchellsundt@gmail.com](mailto:mitchellsundt@gmail.com) ---
**Author:** ![Riki\_Kurniawan](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/r/d6d6ee/32.png) [@Riki\_Kurniawan](https://forum.getodk.org/u/Riki_Kurniawan)\ **Post date:** [April 17, 2012, 1:58am UTC](https://forum.getodk.org/t/odk-collect/1101/5 "2012-04-17T01:58:42Z")
Still can't download the Form and the message 'The target server failed to respond', the forms are there but I can't download it. My appspot URL is [https://aqtartirafi.appspot.com](https://aqtartirafi.appspot.com). Where can I find the ODK username? I didn't configure ODK Aggregate to use any, still using the defaults from the installer. Thanks. > **···** > > On Friday, April 13, 2012 10:57:37 PM UTC+7, Mitch wrote: \> I added additional instructions on [http://opendatakit.org/use/aggregate/](http://opendatakit.org/use/aggregate/) -- see the "Using the Application" section. \> \> \> You most likely have not defined an ODK username and configured ODK Collect to use it. \> \> \> \> Mitch \> \> \> On Fri, Apr 13, 2012 at 5:39 AM, \<[riki.kurniawan@gmail.com](mailto:riki.kurniawan@gmail.com)\> wrote: \> > > > \> I also have the same problem, everything OK if using [http://opendatakit.appspot.com](http://opendatakit.appspot.com) but if I use my own appspot the same error message occured. \> \> \> \> I believe there is something in the configuration of GAE instance need to be fixed... any idea? \> \> \> \> \> \> On Wednesday, February 15, 2012 12:51:53 PM UTC+7, Yaw Anokwa wrote: \> \> \> Here are some things to try... \> \> \> \> \> \> Open the browser on your phone and make sure it can connect to the \> \> \> internet (try [http://www.google.com/news](http://www.google.com/news)). Does that work? \> \> \> \> \> \> Next, what ODK server are you trying to connect to? If you type the \> \> \> url (try [http://opendatakit.appspot.com](http://opendatakit.appspot.com)) in the browser, does that \> \> \> work? \> \> \> \> \> \> On Tue, Feb 14, 2012 at 20:18, \<[deoshayo@hotmail.com](mailto:deoshayo@hotmail.com)\> wrote: \> \> \> \> Hello \> \> \> \> I am trying to download forms from Android emmulator and it gives me \> \> \> \> error message : Target Server failed to respond. Can someone tell me \> \> \> \> how to get out of this problem? \> \> \> \> \> \> \> \> Thanks \> \> \> \> \> \> \> \> -- \> \> \> \> Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) \> \> \> \> Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit%2Bunsubscribe@googlegroups.com) \> \> \> \> Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) \> \> \> \> -- \> \> Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) \> \> Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit%2Bunsubscribe@googlegroups.com) \> \> Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) \> \> > > \> \> \> \> -- \> Mitch Sundt \> Software Engineer \> University of Washington \> [mitchellsundt@gmail.com](mailto:mitchellsundt@gmail.com) \> \> \> > > On Friday, April 13, 2012 10:57:37 PM UTC+7, Mitch wrote: > > > I added additional instructions on [http://opendatakit.org/use/aggregate/](http://opendatakit.org/use/aggregate/) -- see the "Using the Application" section. > > > > You most likely have not defined an ODK username and configured ODK Collect to use it. Mitch > > > > On Fri, Apr 13, 2012 at 5:39 AM, \<[riki.kurniawan@gmail.com](mailto:riki.kurniawan@gmail.com)\> wrote: > > > > > I also have the same problem, everything OK if using [http://opendatakit.appspot.com](http://opendatakit.appspot.com) but if I use my own appspot the same error message occured. > > > > > > I believe there is something in the configuration of GAE instance need to be fixed... any idea? > > > > > > On Wednesday, February 15, 2012 12:51:53 PM UTC+7, Yaw Anokwa wrote: > > > > > > \> Here are some things to try... > > > > > > \> > > > > > > \> Open the browser on your phone and make sure it can connect to the > > > > > > \> internet (try [http://www.google.com/news](http://www.google.com/news)). Does that work? > > > > > > \> > > > > > > \> Next, what ODK server are you trying to connect to? If you type the > > > > > > \> url (try [http://opendatakit.appspot.com](http://opendatakit.appspot.com)) in the browser, does that > > > > > > \> work? > > > > > > \> > > > > > > \> On Tue, Feb 14, 2012 at 20:18, \<[deoshayo@hotmail.com](mailto:deoshayo@hotmail.com)\> wrote: > > > > > > \> \> Hello > > > > > > \> \> I am trying to download forms from Android emmulator and it gives me > > > > > > \> \> error message : Target Server failed to respond. Can someone tell me > > > > > > \> \> how to get out of this problem? > > > > > > \> \> > > > > > > \> \> Thanks > > > > > > \> \> > > > > > > \> \> -- > > > > > > \> \> Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > > > > > \> \> Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit%2Bunsubscribe@googlegroups.com) > > > > > > \> \> Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > > > > > -- > > > > > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > > > > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit%2Bunsubscribe@googlegroups.com) > > > > > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > > > -- Mitch Sundt Software Engineer University of Washington [mitchellsundt@gmail.com](mailto:mitchellsundt@gmail.com) ---
**Author:** ![yanokwa](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/yanokwa/32/1695_2.png) [@yanokwa](https://forum.getodk.org/u/yanokwa)\ **Post date:** [April 17, 2012, 2:53am UTC](https://forum.getodk.org/t/odk-collect/1101/6 "2012-04-17T02:53:53Z")
Riki, You are using a very old version (v0.9.2.1) of Aggregate. Read [http://code.google.com/p/opendatakit/wiki/AggregateMigration](http://code.google.com/p/opendatakit/wiki/AggregateMigration) and then upgrade to the latest version (v1.0.6) at [http://code.google.com/p/opendatakit/downloads/list](http://code.google.com/p/opendatakit/downloads/list). It may even be easier just to create a new app engine instance and leave the old one be. Yaw > **···** > > On Mon, Apr 16, 2012 at 18:58, wrote: \> Still can't download the Form and the message 'The target server failed to respond', the forms are there but I can't download it. My appspot URL is https://aqtartirafi.appspot.com. \> \> Where can I find the ODK username? I didn't configure ODK Aggregate to use any, still using the defaults from the installer. \> \> Thanks. \> ---
**Author:** ![Riki\_Kurniawan](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/r/d6d6ee/32.png) [@Riki\_Kurniawan](https://forum.getodk.org/u/Riki_Kurniawan)\ **Post date:** [April 17, 2012, 3:05am UTC](https://forum.getodk.org/t/odk-collect/1101/7 "2012-04-17T03:05:47Z")
Yes I have just figure that out just now, already installed the new version on my laptop (os: win 7 pro 64-bit). The installer failed to create the Start Menu maybe because I'm using 64-bit windows (different location for program files). But I igonred it and manage to find uploadAggregateToAppEngine.hta and execute it manually. The next problem is when uploaded to appspot I receive this message: 'java' is not recognized as an internal or external command, operable program or batch file. ---- WEBSITE COMPLETE - BEGIN BACKEND ---- 'java' is not recognized as an internal or external command, operable program or batch file. ---END-SCRIPT-SUCCESS--- I've installed Java obviously and able to call java from the command prompt (that is how I manage to install the old version). Already make sure that I've entered the email and password of my googole apps account correctly. Any idea why this happen? Is it because my x64 environment? Maybe there is another way on doing this, maybe using command prompt instead of the GUI installer? But please don't tell me that I have to rebuild from source 🙂 Thanks for the fast response guys, really appreciate it. > **···** > > On Tuesday, April 17, 2012 9:53:53 AM UTC+7, Yaw Anokwa wrote: \> Riki, \> \> You are using a very old version (v0.9.2.1) of Aggregate. Read \> http://code.google.com/p/opendatakit/wiki/AggregateMigration and then \> upgrade to the latest version (v1.0.6) at \> http://code.google.com/p/opendatakit/downloads/list. It may even be \> easier just to create a new app engine instance and leave the old one \> be. \> \> Yaw \> \> On Mon, Apr 16, 2012 at 18:58, wrote: \> \> Still can't download the Form and the message 'The target server failed to respond', the forms are there but I can't download it. My appspot URL is https://aqtartirafi.appspot.com. \> \> \> \> Where can I find the ODK username? I didn't configure ODK Aggregate to use any, still using the defaults from the installer. \> \> \> \> Thanks. \> \> ---
**Author:** ![Mitch\_S](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/m/3ec8ea/32.png) [@Mitch\_S](https://forum.getodk.org/u/Mitch_S)\ **Post date:** [April 17, 2012, 4:03pm UTC](https://forum.getodk.org/t/odk-collect/1101/8 "2012-04-17T16:03:49Z")
I develop on Windows 7 Professional x64, so that isn't itself a problem. The installer does not add anything to your Start menu or do anything other than extract and configure the files in the install directory you specify. As its last step, it launches an upload script to upload the files to Google AppEngine. It appears that your Java installation is somehow not quite right. First, if you're a developer, you may have a JAVA\_HOME pointing to an old directory or a Path element that points to an old or missing java install. If that is not the case, I recommend uninstalling whatever Java you have, making sure that you have no 32-bit or 64-bit java remaining in your Program Files or Program Files (x86) directories, then installing the latest Java JRE (either 7 or 6 - either will work) using the Windows installer available from here: [http://www.oracle.com/technetwork/java/javase/downloads/index.html](http://www.oracle.com/technetwork/java/javase/downloads/index.html) Use the installer, rather than copying and unzipping the binaries to ensure that proper configuration properties are set in the registry so that Java can be found. Then re-run the installer (just to ensure nothing broke internally the first time). On the final screen, choose to launch the script, which will fire off the .hta script. Hopefully that will then work. The upload script uses a copy of the Google App Engine SDK which depends upon Java and it is apparently having trouble locating java, and that is causing the errors you're seeing. Mitch > **···** > > On Mon, Apr 16, 2012 at 8:05 PM, wrote: > > > Yes I have just figure that out just now, already installed the new > > version on my laptop (os: win 7 pro 64-bit). The installer failed to create > > the Start Menu maybe because I'm using 64-bit windows (different location > > for program files). But I igonred it and manage to find > > uploadAggregateToAppEngine.hta and execute it manually. The next problem is > > when uploaded to appspot I receive this message: > > > > 'java' is not recognized as an internal or external command, > > operable program or batch file. > > ---- WEBSITE COMPLETE - BEGIN BACKEND ---- > > 'java' is not recognized as an internal or external command, > > operable program or batch file. > > ---END-SCRIPT-SUCCESS--- > > > > I've installed Java obviously and able to call java from the command > > prompt (that is how I manage to install the old version). Already make sure > > that I've entered the email and password of my googole apps account > > correctly. > > > > Any idea why this happen? Is it because my x64 environment? Maybe there is > > another way on doing this, maybe using command prompt instead of the GUI > > installer? But please don't tell me that I have to rebuild from source 🙂 > > > > Thanks for the fast response guys, really appreciate it. > > > > On Tuesday, April 17, 2012 9:53:53 AM UTC+7, Yaw Anokwa wrote: > > > > > Riki, > > > > > > You are using a very old version (v0.9.2.1) of Aggregate. Read > > > [http://code.google.com/p/opendatakit/wiki/AggregateMigration](http://code.google.com/p/opendatakit/wiki/AggregateMigration) and then > > > upgrade to the latest version (v1.0.6) at > > > [http://code.google.com/p/opendatakit/downloads/list](http://code.google.com/p/opendatakit/downloads/list). It may even be > > > easier just to create a new app engine instance and leave the old one > > > be. > > > > > > Yaw > > > > > > On Mon, Apr 16, 2012 at 18:58, [riki.kurniawan@gmail.com](mailto:riki.kurniawan@gmail.com) wrote: > > > > > > > Still can't download the Form and the message 'The target server > > > > failed to respond', the forms are there but I can't download it. My appspot > > > > URL is [https://aqtartirafi.appspot.com](https://aqtartirafi.appspot.com). > > > > > > > > Where can I find the ODK username? I didn't configure ODK Aggregate to > > > > use any, still using the defaults from the installer. > > > > > > > > Thanks. > > > > -- > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > -- > Mitch Sundt > Software Engineer > University of Washington > [mitchellsundt@gmail.com](mailto:mitchellsundt@gmail.com) ---
**Author:** ![Riki\_Kurniawan](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/r/d6d6ee/32.png) [@Riki\_Kurniawan](https://forum.getodk.org/u/Riki_Kurniawan)\ **Post date:** [April 17, 2012, 4:12pm UTC](https://forum.getodk.org/t/odk-collect/1101/9 "2012-04-17T16:12:37Z")
I'm sorry for not updating my progress earlier... Now everything is up and running as it should be. Thanks for the help guys. I develop on Windows 7 Professional x64, so that isn't itself a problem. The installer does not add anything to your Start menu or do anything other than extract and configure the files in the install directory you specify.  As its last step, it launches an upload script to upload the files to Google AppEngine. It appears that your Java installation is somehow not quite right.  First, if you're a developer, you may have a JAVA\_HOME pointing to an old directory or a Path element that points to an old or missing java install.  If that is not the case, I recommend uninstalling whatever Java you have, making sure that you have no 32-bit or 64-bit java remaining in your Program Files or Program Files (x86) directories, then installing the latest Java JRE (either 7 or 6 - either will work) using the Windows installer available from here: [http://www.oracle.com/technetwork/java/javase/downloads/index.html ](http://www.oracle.com/technetwork/java/javase/downloads/index.html ); Use the installer, rather than copying and unzipping the binaries to ensure that proper configuration properties are set in the registry so that Java can be found. Then re-run the installer (just to ensure nothing broke internally the first time).  On the final screen, choose to launch the script, which will fire off the .hta script. Hopefully that will then work.  The upload script uses a copy of the Google App Engine SDK which depends upon Java and it is apparently having trouble locating java, and that is causing the errors you're seeing.  Mitch > **···** > > Sent from my Palm Pre on Flexi EVDOOn Apr 17, 2012 11:03 PM, Mitch S \ wrote: > > On Mon, Apr 16, 2012 at 8:05 PM, \ wrote: > > Yes I have just figure that out just now, already installed the new version on my laptop (os: win 7 pro 64-bit). The installer failed to create the Start Menu maybe because I'm using 64-bit windows (different location for program files). But I igonred it and manage to find uploadAggregateToAppEngine.hta and execute it manually. The next problem is when uploaded to appspot I receive this message: > > 'java' is not recognized as an internal or external command, > > operable program or batch file. > > ---- WEBSITE COMPLETE - BEGIN BACKEND ---- > > 'java' is not recognized as an internal or external command, > > operable program or batch file. > > ---END-SCRIPT-SUCCESS--- > > I've installed Java obviously and able to call java from the command prompt (that is how I manage to install the old version). Already make sure that I've entered the email and password of my googole apps account correctly. > > Any idea why this happen? Is it because my x64 environment? Maybe there is another way on doing this, maybe using command prompt instead of the GUI installer? But please don't tell me that I have to rebuild from source 🙂 > > Thanks for the fast response guys, really appreciate it. > > On Tuesday, April 17, 2012 9:53:53 AM UTC+7, Yaw Anokwa wrote: > > \> Riki, > > \> > > \> You are using a very old version (v0.9.2.1) of Aggregate. Read > > \> [http://code.google.com/p/opendatakit/wiki/AggregateMigration](http://code.google.com/p/opendatakit/wiki/AggregateMigration) and then > > \> upgrade to the latest version (v1.0.6) at > > \> [http://code.google.com/p/opendatakit/downloads/list](http://code.google.com/p/opendatakit/downloads/list). It may even be > > \> easier just to create a new app engine instance and leave the old one > > \> be. > > \> > > \> Yaw > > \> > > \> On Mon, Apr 16, 2012 at 18:58,  \ wrote: > > \> \> Still can't download the Form and the message 'The target server failed to respond', the forms are there but I can't download it. My appspot URL is [https://aqtartirafi.appspot.com](https://aqtartirafi.appspot.com). > > \> \> > > \> \> Where can I find the ODK username? I didn't configure ODK Aggregate to use any, still using the defaults from the installer. > > \> \> > > \> \> Thanks. > > \> \> > > -- > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en) > > -- > Mitch Sundt > Software Engineer > University of Washington > [mitchellsundt@gmail.com](mailto:mitchellsundt@gmail.com) > > -- > > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com) > > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com) > > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en)