ODK form Vanishing

Hi Team,

I'm having problem with my ODK App on my device. The forms tend to vanish
from get blank form option. How do I stop it from vanishing, Please can
anyone help me out?

Hi Salisu,

In ODK Aggregate, the only forms that will appear there are forms
marked 'Downloadable' on the server. What server and version are you
using to download the forms?

Yaw

··· -- Need ODK services? http://nafundi.com provides form design, server setup, professional support, and software development for ODK.

On Mon, Sep 15, 2014 at 2:02 AM, Salisu Bature salisu.bature@ehealthnigeria.org wrote:

Hi Team,

I'm having problem with my ODK App on my device. The forms tend to vanish
from get blank form option. How do I stop it from vanishing, Please can
anyone help me out?

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to opendatakit+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

We are using google server for the download. But the real issue is not
about download, the downloaded forms tend to disappear without being
deleted. I hope you understand now.

··· On Monday, September 15, 2014 9:47:40 AM UTC-7, Yaw Anokwa wrote: > > Hi Salisu, > > In ODK Aggregate, the only forms that will appear there are forms > marked 'Downloadable' on the server. What server and version are you > using to download the forms? > > Yaw > -- > Need ODK services? http://nafundi.com provides form design, server > setup, professional support, and software development for ODK. > > On Mon, Sep 15, 2014 at 2:02 AM, Salisu Bature <salisu...@ehealthnigeria.org > wrote: > > Hi Team, > > > > I'm having problem with my ODK App on my device. The forms tend to > vanish > > from get blank form option. How do I stop it from vanishing, Please can > > anyone help me out? > > > > -- > > -- > > Post: opend...@googlegroups.com > > Unsubscribe: opendatakit...@googlegroups.com > > Options: http://groups.google.com/group/opendatakit?hl=en > > > > --- > > You received this message because you are subscribed to the Google > Groups > > "ODK Community" group. > > To unsubscribe from this group and stop receiving emails from it, send > an > > email to opendatakit...@googlegroups.com . > > For more options, visit https://groups.google.com/d/optout. >

(1) Did this occur while these devices were upgraded from Android 4.1 to
Android 4.2? (or any other Android update) There is a known issue with
file/data loss when upgrading from the 4.1 to 4.2 Android versions. The
external storage directory changed between these two operating system
releases, which causes ODK Collect to reference a file path that no longer
exists on the newer operating system; not finding the file in that old
location, ODK Collect removes it from the set of forms it knows about.

(2) Are you using the multi-user sign-in feature of the newer Android 4.x
systems? Where you can have different user profiles sharing the same
device? This has not been rigorously tested with the ODK tools and might
also cause strange effects such as you describe.

··· On Wed, Sep 17, 2014 at 1:29 AM, Salisu Bature < salisu.bature@ehealthnigeria.org> wrote:

We are using google server for the download. But the real issue is not
about download, the downloaded forms tend to disappear without being
deleted. I hope you understand now.

On Monday, September 15, 2014 9:47:40 AM UTC-7, Yaw Anokwa wrote:

Hi Salisu,

In ODK Aggregate, the only forms that will appear there are forms
marked 'Downloadable' on the server. What server and version are you
using to download the forms?

Yaw

Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.

On Mon, Sep 15, 2014 at 2:02 AM, Salisu Bature salisu...@ehealthnigeria.org wrote:

Hi Team,

I'm having problem with my ODK App on my device. The forms tend to
vanish
from get blank form option. How do I stop it from vanishing, Please can
anyone help me out?

--

Post: opend...@googlegroups.com
Unsubscribe: opendatakit...@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google
Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send
an
email to opendatakit...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to opendatakit+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

The devices are already on Android 4.2.2. We use one form hub for all the
devices we use to get forms and data submissions. Approximately, we have
over 500 phones using ODK App.

··· On Wednesday, September 17, 2014 9:54:18 AM UTC-7, Mitch Sundt wrote: > > (1) Did this occur while these devices were upgraded from Android 4.1 to > Android 4.2? (or any other Android update) There is a known issue with > file/data loss when upgrading from the 4.1 to 4.2 Android versions. The > external storage directory changed between these two operating system > releases, which causes ODK Collect to reference a file path that no longer > exists on the newer operating system; not finding the file in that old > location, ODK Collect removes it from the set of forms it knows about. > > (2) Are you using the multi-user sign-in feature of the newer Android 4.x > systems? Where you can have different user profiles sharing the same > device? This has not been rigorously tested with the ODK tools and might > also cause strange effects such as you describe. > > > > On Wed, Sep 17, 2014 at 1:29 AM, Salisu Bature < salisu...@ehealthnigeria.org > wrote: > >> We are using google server for the download. But the real issue is not >> about download, the downloaded forms tend to disappear without being >> deleted. I hope you understand now. >> >> On Monday, September 15, 2014 9:47:40 AM UTC-7, Yaw Anokwa wrote: >>> >>> Hi Salisu, >>> >>> In ODK Aggregate, the only forms that will appear there are forms >>> marked 'Downloadable' on the server. What server and version are you >>> using to download the forms? >>> >>> Yaw >>> -- >>> Need ODK services? http://nafundi.com provides form design, server >>> setup, professional support, and software development for ODK. >>> >>> On Mon, Sep 15, 2014 at 2:02 AM, Salisu Bature wrote: >>> > Hi Team, >>> > >>> > I'm having problem with my ODK App on my device. The forms tend to >>> vanish >>> > from get blank form option. How do I stop it from vanishing, Please >>> can >>> > anyone help me out? >>> > >>> > -- >>> > -- >>> > Post: opend...@googlegroups.com >>> > Unsubscribe: opendatakit...@googlegroups.com >>> > Options: http://groups.google.com/group/opendatakit?hl=en >>> > >>> > --- >>> > You received this message because you are subscribed to the Google >>> Groups >>> > "ODK Community" group. >>> > To unsubscribe from this group and stop receiving emails from it, send >>> an >>> > email to opendatakit...@googlegroups.com. >>> > For more options, visit https://groups.google.com/d/optout. >>> >> -- >> -- >> Post: opend...@googlegroups.com >> Unsubscribe: opendatakit...@googlegroups.com >> Options: http://groups.google.com/group/opendatakit?hl=en >> >> --- >> You received this message because you are subscribed to the Google Groups >> "ODK Community" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to opendatakit...@googlegroups.com . >> For more options, visit https://groups.google.com/d/optout. >> > > > > -- > Mitch Sundt > Software Engineer > University of Washington > mitche...@gmail.com >

Hi Salisu,

Does this happen with one device or multiple devices? Does this happen
with one form type or all forms? Is the form disappearance
intermittent or can you replicate it easily?

Yaw

··· -- Need ODK services? http://nafundi.com provides form design, server setup, professional support, and software development for ODK.

On Thu, Sep 18, 2014 at 1:56 AM, Salisu Bature salisu.bature@ehealthnigeria.org wrote:

The devices are already on Android 4.2.2. We use one form hub for all the
devices we use to get forms and data submissions. Approximately, we have
over 500 phones using ODK App.

On Wednesday, September 17, 2014 9:54:18 AM UTC-7, Mitch Sundt wrote:

(1) Did this occur while these devices were upgraded from Android 4.1 to
Android 4.2? (or any other Android update) There is a known issue with
file/data loss when upgrading from the 4.1 to 4.2 Android versions. The
external storage directory changed between these two operating system
releases, which causes ODK Collect to reference a file path that no longer
exists on the newer operating system; not finding the file in that old
location, ODK Collect removes it from the set of forms it knows about.

(2) Are you using the multi-user sign-in feature of the newer Android 4.x
systems? Where you can have different user profiles sharing the same device?
This has not been rigorously tested with the ODK tools and might also cause
strange effects such as you describe.

On Wed, Sep 17, 2014 at 1:29 AM, Salisu Bature salisu...@ehealthnigeria.org wrote:

We are using google server for the download. But the real issue is not
about download, the downloaded forms tend to disappear without being
deleted. I hope you understand now.

On Monday, September 15, 2014 9:47:40 AM UTC-7, Yaw Anokwa wrote:

Hi Salisu,

In ODK Aggregate, the only forms that will appear there are forms
marked 'Downloadable' on the server. What server and version are you
using to download the forms?

Yaw

Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.

On Mon, Sep 15, 2014 at 2:02 AM, Salisu Bature salisu...@ehealthnigeria.org wrote:

Hi Team,

I'm having problem with my ODK App on my device. The forms tend to
vanish
from get blank form option. How do I stop it from vanishing, Please
can
anyone help me out?

--

Post: opend...@googlegroups.com
Unsubscribe: opendatakit...@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google
Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send
an
email to opendatakit...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--

Post: opend...@googlegroups.com
Unsubscribe: opendatakit...@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to opendatakit...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--
Mitch Sundt
Software Engineer
University of Washington
mitche...@gmail.com

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to opendatakit+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Hello Yaw,

It happens with some devices and all the forms vanishes. This happens
periodically.

The disappearance happens intermittently. New forms can be easily
downloaded from a form-hub server.

··· On Thursday, September 18, 2014 9:14:06 AM UTC-7, Yaw Anokwa wrote:

Hi Salisu,

Does this happen with one device or multiple devices? Does this happen
with one form type or all forms? Is the form disappearance
intermittent or can you replicate it easily?

Yaw

Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.

On Thu, Sep 18, 2014 at 1:56 AM, Salisu Bature <salisu...@ehealthnigeria.org <javascript:>> wrote:

The devices are already on Android 4.2.2. We use one form hub for all
the
devices we use to get forms and data submissions. Approximately, we have
over 500 phones using ODK App.

On Wednesday, September 17, 2014 9:54:18 AM UTC-7, Mitch Sundt wrote:

(1) Did this occur while these devices were upgraded from Android 4.1
to

Android 4.2? (or any other Android update) There is a known issue with
file/data loss when upgrading from the 4.1 to 4.2 Android versions. The
external storage directory changed between these two operating system
releases, which causes ODK Collect to reference a file path that no
longer

exists on the newer operating system; not finding the file in that old
location, ODK Collect removes it from the set of forms it knows about.

(2) Are you using the multi-user sign-in feature of the newer Android
4.x

systems? Where you can have different user profiles sharing the same
device?

This has not been rigorously tested with the ODK tools and might also
cause

strange effects such as you describe.

On Wed, Sep 17, 2014 at 1:29 AM, Salisu Bature salisu...@ehealthnigeria.org wrote:

We are using google server for the download. But the real issue is not
about download, the downloaded forms tend to disappear without being
deleted. I hope you understand now.

On Monday, September 15, 2014 9:47:40 AM UTC-7, Yaw Anokwa wrote:

Hi Salisu,

In ODK Aggregate, the only forms that will appear there are forms
marked 'Downloadable' on the server. What server and version are you
using to download the forms?

Yaw

Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.

On Mon, Sep 15, 2014 at 2:02 AM, Salisu Bature salisu...@ehealthnigeria.org wrote:

Hi Team,

I'm having problem with my ODK App on my device. The forms tend to
vanish
from get blank form option. How do I stop it from vanishing, Please
can
anyone help me out?

--

Post: opend...@googlegroups.com
Unsubscribe: opendatakit...@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google
Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it,
send

an
email to opendatakit...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--

Post: opend...@googlegroups.com
Unsubscribe: opendatakit...@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google
Groups

"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send
an

email to opendatakit...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--
Mitch Sundt
Software Engineer
University of Washington
mitche...@gmail.com

--

Post: opend...@googlegroups.com <javascript:>
Unsubscribe: opendatakit...@googlegroups.com <javascript:>
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google
Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send
an
email to opendatakit...@googlegroups.com <javascript:>.
For more options, visit https://groups.google.com/d/optout.

Salisu,

You'll have to do some investigation to figure out what is different
on the devices it happens on and the devices it doesn't.

Do they have the same Android OS and build, type of SD card, installed
applications, etc? Do the enumerators use them in a different way?

Also, if you have access to those devices, take a look at the
/sdcard/odk/forms folder. Are the forms there, but renamed to
form.xml.bad or something similar?

Yaw

··· -- Need ODK services? http://nafundi.com provides form design, server setup, professional support, and software development for ODK.

On Sat, Sep 20, 2014 at 3:50 AM, Salisu Bature salisu.bature@ehealthnigeria.org wrote:

Hello Yaw,

It happens with some devices and all the forms vanishes. This happens
periodically.

The disappearance happens intermittently. New forms can be easily downloaded
from a form-hub server.

On Thursday, September 18, 2014 9:14:06 AM UTC-7, Yaw Anokwa wrote:

Hi Salisu,

Does this happen with one device or multiple devices? Does this happen
with one form type or all forms? Is the form disappearance
intermittent or can you replicate it easily?

Yaw

Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.

On Thu, Sep 18, 2014 at 1:56 AM, Salisu Bature salisu...@ehealthnigeria.org wrote:

The devices are already on Android 4.2.2. We use one form hub for all
the
devices we use to get forms and data submissions. Approximately, we have
over 500 phones using ODK App.

On Wednesday, September 17, 2014 9:54:18 AM UTC-7, Mitch Sundt wrote:

(1) Did this occur while these devices were upgraded from Android 4.1
to
Android 4.2? (or any other Android update) There is a known issue with
file/data loss when upgrading from the 4.1 to 4.2 Android versions. The
external storage directory changed between these two operating system
releases, which causes ODK Collect to reference a file path that no
longer
exists on the newer operating system; not finding the file in that old
location, ODK Collect removes it from the set of forms it knows about.

(2) Are you using the multi-user sign-in feature of the newer Android
4.x
systems? Where you can have different user profiles sharing the same
device?
This has not been rigorously tested with the ODK tools and might also
cause
strange effects such as you describe.

On Wed, Sep 17, 2014 at 1:29 AM, Salisu Bature salisu...@ehealthnigeria.org wrote:

We are using google server for the download. But the real issue is not
about download, the downloaded forms tend to disappear without being
deleted. I hope you understand now.

On Monday, September 15, 2014 9:47:40 AM UTC-7, Yaw Anokwa wrote:

Hi Salisu,

In ODK Aggregate, the only forms that will appear there are forms
marked 'Downloadable' on the server. What server and version are you
using to download the forms?

Yaw

Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.

On Mon, Sep 15, 2014 at 2:02 AM, Salisu Bature salisu...@ehealthnigeria.org wrote:

Hi Team,

I'm having problem with my ODK App on my device. The forms tend to
vanish
from get blank form option. How do I stop it from vanishing, Please
can
anyone help me out?

--

Post: opend...@googlegroups.com
Unsubscribe: opendatakit...@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google
Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it,
send
an
email to opendatakit...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--

Post: opend...@googlegroups.com
Unsubscribe: opendatakit...@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google
Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send
an
email to opendatakit...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--
Mitch Sundt
Software Engineer
University of Washington
mitche...@gmail.com

--

Post: opend...@googlegroups.com
Unsubscribe: opendatakit...@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google
Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send
an
email to opendatakit...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en


You received this message because you are subscribed to the Google Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to opendatakit+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.