You will want to correlate the URL shown in the above error message with
the Log for that request.
What are the log entries for that particular request?
(I am assuming that this is not simply an over-quota problem, which could
give the same 500 error).
···
On Fri, Dec 12, 2014 at 2:01 AM, wrote:
>
> Dear Team,
>
>
>
> We are facing some issues while using ODK from past couple of weeks. We
> use ODK on the android devices to collect sales data on the field.
>
> We then use ODK aggregate web app, to download it on the computer.
>
> However, when we submit the forms by clicking “Send Finalized Form”, we
> get the internal server error. Screenshot of error is as attached.
>
>
>
> We are facing lot of difficulties in accessing the data remotely due to
> this error and there is a critical impact on our deliverables.
>
> I would be great if you can help us in resolving this issue.
>
> Please do not hesitate to contact me on +918108642999 in case you need
> more information.
>
> Thanks in advance.
>
>
>
> Warm Regards,
>
> Sameer Ranpara
>
>
>
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