ODKCOLLECT APP: Strange Behaviour on timestamp field

hi,
we have a simple form where we have a automatic preloaded timestamp field
as:

  <bind nodeset="timestamp_intervista" required="true()" 

type="dateTime" jr:preload="timestamp" jr:preloadParams="start"/>

we are experiencing a very strange bahviour:
only from a tablet (we are using 30 same tablet for every workerd)... the
timestamp arrives empty to the server even it should be preloaded with the
preload...

So my question is: is there the possibility that only this tablet is
experiencing problem with some java setting or something like that? i mean
we made 3500 interviews today but just 20 (the ones coming from that tablet
have this problem....

Thank you very much
Angelo

Are you submitting data to ODK Aggregate, or pulling it off manually and
using ODK Briefcase?

Submitting to ODK Aggregate will only submit completed, finalized, forms.
ODK Briefcase will pull in all forms, whether completed or not.

If you are using ODK Briefcase, it may be that there are not-yet-finalized
forms on that one device. An initial blank survey file is written at the
moment you open a form; it may be written before any preload actions occur
(never investigated exactly what was in that initial file). Perhaps you
are seeing these not-yet-finalized forms?

If you are using ODK Aggregate, I have no idea what could be causing this.

Double-check that the time and date are set for that tablet (won't be able
to log in and submit data over https to your server until that is done).

Also, verify that the version of the Android OS is identical to the other
working tablets. And that ODK Collect is the same version (rev 1048 is the
latest).

I would also double-check that the form definition (under /odk/forms ) is
the same across the working and non-working tablets.

The submissions are stored in the /odk/instances directory as XML, so you
can always examine them with an editor as you try to debug this issue.

··· On Thu, Apr 16, 2015 at 1:42 PM, Angelo Lazzari wrote:

hi,
we have a simple form where we have a automatic preloaded timestamp field
as:

  <bind nodeset="timestamp_intervista" required="true()"

type="dateTime" jr:preload="timestamp" jr:preloadParams="start"/>

we are experiencing a very strange bahviour:
only from a tablet (we are using 30 same tablet for every workerd)... the
timestamp arrives empty to the server even it should be preloaded with the
preload...

So my question is: is there the possibility that only this tablet is
experiencing problem with some java setting or something like that? i mean
we made 3500 interviews today but just 20 (the ones coming from that tablet
have this problem....

Thank you very much
Angelo

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

Thank you very much Mitch, we're using ODK Aggregate. I already checked a
few things you written and i will check the rest you advised me.

Thanks
Angelo

··· El jue., 16 de abril de 2015 a las 23:26, Mitch Sundt (< mitchellsundt@gmail.com>) escribió:

Are you submitting data to ODK Aggregate, or pulling it off manually and
using ODK Briefcase?

Submitting to ODK Aggregate will only submit completed, finalized, forms.
ODK Briefcase will pull in all forms, whether completed or not.

If you are using ODK Briefcase, it may be that there are not-yet-finalized
forms on that one device. An initial blank survey file is written at the
moment you open a form; it may be written before any preload actions occur
(never investigated exactly what was in that initial file). Perhaps you
are seeing these not-yet-finalized forms?

If you are using ODK Aggregate, I have no idea what could be causing this.

Double-check that the time and date are set for that tablet (won't be able
to log in and submit data over https to your server until that is done).

Also, verify that the version of the Android OS is identical to the other
working tablets. And that ODK Collect is the same version (rev 1048 is the
latest).

I would also double-check that the form definition (under /odk/forms ) is
the same across the working and non-working tablets.

The submissions are stored in the /odk/instances directory as XML, so you
can always examine them with an editor as you try to debug this issue.

On Thu, Apr 16, 2015 at 1:42 PM, Angelo Lazzari lazzari.angelo@gmail.com wrote:

hi,
we have a simple form where we have a automatic preloaded timestamp field
as:

  <bind nodeset="timestamp_intervista" required="true()"

type="dateTime" jr:preload="timestamp" jr:preloadParams="start"/>

we are experiencing a very strange bahviour:
only from a tablet (we are using 30 same tablet for every workerd)...
the timestamp arrives empty to the server even it should be preloaded with
the preload...

So my question is: is there the possibility that only this tablet is
experiencing problem with some java setting or something like that? i mean
we made 3500 interviews today but just 20 (the ones coming from that tablet
have this problem....

Thank you very much
Angelo

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

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If everything looks identical across the tablets, and the problem is
repeatable, it would be useful to get a log spanning the opening of a new
blank form, and the saving of that form.

https://code.google.com/p/opendatakit/wiki/CollectTroubleshooting

··· On Thu, Apr 16, 2015 at 11:58 PM, Angelo Lazzari <angelo.lazzari@redtulp.com wrote:

Thank you very much Mitch, we're using ODK Aggregate. I already checked a
few things you written and i will check the rest you advised me.

Thanks
Angelo

El jue., 16 de abril de 2015 a las 23:26, Mitch Sundt (< mitchellsundt@gmail.com>) escribió:

Are you submitting data to ODK Aggregate, or pulling it off manually and
using ODK Briefcase?

Submitting to ODK Aggregate will only submit completed, finalized, forms.
ODK Briefcase will pull in all forms, whether completed or not.

If you are using ODK Briefcase, it may be that there are
not-yet-finalized forms on that one device. An initial blank survey file
is written at the moment you open a form; it may be written before any
preload actions occur (never investigated exactly what was in that initial
file). Perhaps you are seeing these not-yet-finalized forms?

If you are using ODK Aggregate, I have no idea what could be causing this.

Double-check that the time and date are set for that tablet (won't be
able to log in and submit data over https to your server until that is
done).

Also, verify that the version of the Android OS is identical to the other
working tablets. And that ODK Collect is the same version (rev 1048 is the
latest).

I would also double-check that the form definition (under /odk/forms ) is
the same across the working and non-working tablets.

The submissions are stored in the /odk/instances directory as XML, so you
can always examine them with an editor as you try to debug this issue.

On Thu, Apr 16, 2015 at 1:42 PM, Angelo Lazzari <lazzari.angelo@gmail.com wrote:

hi,
we have a simple form where we have a automatic preloaded timestamp
field as:

  <bind nodeset="timestamp_intervista" required="true()"

type="dateTime" jr:preload="timestamp" jr:preloadParams="start"/>

we are experiencing a very strange bahviour:
only from a tablet (we are using 30 same tablet for every workerd)...
the timestamp arrives empty to the server even it should be preloaded with
the preload...

So my question is: is there the possibility that only this tablet is
experiencing problem with some java setting or something like that? i mean
we made 3500 interviews today but just 20 (the ones coming from that tablet
have this problem....

Thank you very much
Angelo

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Groups "ODK Community" group.
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--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

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--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com