Please help me

serious problem on ODK mobile application. I am working with UNICEF as VWS in my LGA, when I want to send them a Daily, weekly or monthly reports my ODK show me 'Error generic Exception' I don't know how can I solve this problem please help me.

Could you pls show the picture of error or there is error number?? Is this problem happen when u try to sending data to server??

Best Regard,
Waraporn Thaisaksri (Thailand)