# Problem with the daily quota for ODK

**URL:** <https://forum.getodk.org/t/problem-with-the-daily-quota-for-odk/5413>\
**Category:** Support\
**Created:** [April 5, 2016, 10:12am UTC](https://forum.getodk.org/t/problem-with-the-daily-quota-for-odk/5413 "2016-04-05T10:12:02Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Endlinerct](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/e/858c86/32.png) [@Endlinerct](https://forum.getodk.org/u/Endlinerct)\
**Post date:** [April 5, 2016, 10:12am UTC](https://forum.getodk.org/t/problem-with-the-daily-quota-for-odk/5413/1 "2016-04-05T10:12:02Z")

</div>

Dear all,

We urgently need to increase the daily quota for Aggregate. We enabled  
billing, and added a card account and a budget, but now billing seems to  
have been deactivated. The usage history shows that the billing account was  
indeed set up, and even lists a daily charge, but then says Grace Period  
Eviction. We're not sure if this means that billing was disabled because we  
are still within the 60-day free trial period. We need to increase the  
quota ASAP, and we are willing to pay for this even during this free trial  
period. Please let us know what we should do.

best regards,  
Marie Rueskov

---

<div class="post-metadata">

**Author:** ![Mitch\_S](https://getodk.b-cdn.net/letter_avatar_proxy/v4/letter/m/3ec8ea/32.png) [@Mitch\_S](https://forum.getodk.org/u/Mitch_S)\
**Post date:** [April 5, 2016, 6:59pm UTC](https://forum.getodk.org/t/problem-with-the-daily-quota-for-odk/5413/2 "2016-04-05T18:59:56Z")

</div>

Hi Marie,

We are not Google!

You will need to contact Google billing support for assistance.

Information on how to do that should be somewhere under:

[https://console.cloud.google.com/billing/](https://console.cloud.google.com/billing/)

I wasn't able to find a better link (I am still getting familiar with the  
new console pages).

> **···**
>
> On Tue, Apr 5, 2016 at 3:12 AM, wrote:
> 
> > Dear all,
> > 
> > We urgently need to increase the daily quota for Aggregate. We enabled  
> > billing, and added a card account and a budget, but now billing seems to  
> > have been deactivated. The usage history shows that the billing account was  
> > indeed set up, and even lists a daily charge, but then says Grace Period  
> > Eviction. We're not sure if this means that billing was disabled because we  
> > are still within the 60-day free trial period. We need to increase the  
> > quota ASAP, and we are willing to pay for this even during this free trial  
> > period. Please let us know what we should do.
> > 
> > best regards,  
> > Marie Rueskov
> > 
> > ## --
> > 
> > Post: [opendatakit@googlegroups.com](mailto:opendatakit@googlegroups.com)  
> > Unsubscribe: [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com)  
> > Options: [http://groups.google.com/group/opendatakit?hl=en](http://groups.google.com/group/opendatakit?hl=en)
> > 
> > * * *
> > 
> > You received this message because you are subscribed to the Google Groups  
> > "ODK Community" group.  
> > To unsubscribe from this group and stop receiving emails from it, send an  
> > email to [opendatakit+unsubscribe@googlegroups.com](mailto:opendatakit+unsubscribe@googlegroups.com).  
> > For more options, visit [https://groups.google.com/d/optout](https://groups.google.com/d/optout).
> 
> --  
> Mitch Sundt  
> Software Engineer  
> University of Washington  
> [mitchellsundt@gmail.com](mailto:mitchellsundt@gmail.com)