Random missing images in instances folder but XML is still there

Support
1

Hi,
the company I currently working for has been having where a problem where by images in the instance folder gone missing but the XML is still there.

Currently the company is using 3 different phone model, Samsung W, Garmin, and Sony Xperia L and all three models are currently having the same problem.

The ODK collect we currently using is ODK Collect 1.1.7, I know this is quite old version of Collect and the reason that it was not upgraded to the latest version was because there were some modification done to the aggregate to cater some of our requirement, and because of the same modification prevented us from upgrading the ODK Collect as I had tested it.

FYI, it is very difficult to get Logcat from android as most of our surveyor will not be back from morning till evening, by then most of the log are irrelevant.

Thank you.

2

We simply cannot support 1.1.7.

You should contact Nafundi http://nafundi.com/
as they wrote that version of ODK Collect and are most familiar with it.

··· On Tue, Nov 12, 2013 at 7:00 PM, wrote:

Hi,
the company I currently working for has been having where a problem where
by images in the instance folder gone missing but the XML is still there.

Currently the company is using 3 different phone model, Samsung W, Garmin,
and Sony Xperia L and all three models are currently having the same
problem.

The ODK collect we currently using is ODK Collect 1.1.7, I know this is
quite old version of Collect and the reason that it was not upgraded to the
latest version was because there were some modification done to the
aggregate to cater some of our requirement, and because of the same
modification prevented us from upgrading the ODK Collect as I had tested it.

FYI, it is very difficult to get Logcat from android as most of our
surveyor will not be back from morning till evening, by then most of the
log are irrelevant.

Thank you.

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

3

It's very likely that the folks who did the modifications broke
something. Email me directly at yanokwa@nafundi.com and we can figure
something out.

··· On Wed, Nov 13, 2013 at 8:57 AM, Mitch Sundt wrote: > We simply cannot support 1.1.7. > > You should contact Nafundi http://nafundi.com/ > as they wrote that version of ODK Collect and are most familiar with it. > > > On Tue, Nov 12, 2013 at 7:00 PM, wrote: >> >> Hi, >> the company I currently working for has been having where a problem where >> by images in the instance folder gone missing but the XML is still there. >> >> Currently the company is using 3 different phone model, Samsung W, Garmin, >> and Sony Xperia L and all three models are currently having the same >> problem. >> >> The ODK collect we currently using is ODK Collect 1.1.7, I know this is >> quite old version of Collect and the reason that it was not upgraded to the >> latest version was because there were some modification done to the >> aggregate to cater some of our requirement, and because of the same >> modification prevented us from upgrading the ODK Collect as I had tested it. >> >> FYI, it is very difficult to get Logcat from android as most of our >> surveyor will not be back from morning till evening, by then most of the log >> are irrelevant. >> >> Thank you. >> >> -- >> -- >> Post: opendatakit@googlegroups.com >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> Options: http://groups.google.com/group/opendatakit?hl=en >> >> --- >> You received this message because you are subscribed to the Google Groups >> "ODK Community" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to opendatakit+unsubscribe@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. > > > > > -- > Mitch Sundt > Software Engineer > University of Washington > mitchellsundt@gmail.com > > -- > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en > > --- > You received this message because you are subscribed to the Google Groups > "ODK Community" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to opendatakit+unsubscribe@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out.