In my form, I have a hidden field device ID and for some devices, I get records that are submitted without the device ID, any way around this.
Hi @solomon
could you check whether Device ID is also empty in General Settings -> User and device identity -> Form metadata? I mean using those devices that are sending an empty value.
In my case it's:
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@Grzesiek2010 this is very helpful, we are now running double checks with our participants to see if this reflects.
Ok let us know once you find out.