Slow Form upload - need urgent help

Hi All

We recenlty used the ODK platform for a survey application for a govt
client. Till last week the data upload through the mobiles was perfectly
fine, but since we one week we are facing issue uploading the forms from
the app. The client has some 100 odd mobiles each having some 200 odd forms
to upload, till last week it was taking 1 min or so per form and now it
takes 5 mins and then lot of error issues also come up. The form is large
and right now the DB has some 100k records in it.

We have checked the server performance and its perfect, the bandwidth is
also good, everything on the server is ok but still speed issues of upload.
We dont know whats to be done and the client is jumping on my head as he
needs to present the data to his bosses in the govt in a couple of days.

Can some one pls help us out here.

Sometimes while uploading we are getting the error Internal Server Error
(500).

Thanks
Raman

Is this an AppEngine server or a server of your own?

It is likely that you need to increase the JVM size of your server.

ยทยทยท On Tue, Mar 22, 2016 at 8:52 AM, Ramandeep Singh Bakshi wrote:

Hi All

We recenlty used the ODK platform for a survey application for a govt
client. Till last week the data upload through the mobiles was perfectly
fine, but since we one week we are facing issue uploading the forms from
the app. The client has some 100 odd mobiles each having some 200 odd forms
to upload, till last week it was taking 1 min or so per form and now it
takes 5 mins and then lot of error issues also come up. The form is large
and right now the DB has some 100k records in it.

We have checked the server performance and its perfect, the bandwidth is
also good, everything on the server is ok but still speed issues of upload.
We dont know whats to be done and the client is jumping on my head as he
needs to present the data to his bosses in the govt in a couple of days.

Can some one pls help us out here.

Sometimes while uploading we are getting the error Internal Server Error
(500).

Thanks
Raman

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