SMS sending not working

Support
1

Hi,

I was excited to see form sending via SMS in v1.16.0 first and then v1.16.1 as well. Somehow, neither of them sent the SMS from my phone. I tried both national and international format of destimation numbers, as well as different operator sims and phones. I am wondering if it is still work-in-progress or something. Should I wait for some fix, or report it as a bug?

Regards,
Saad

2

Please always fill out the full support template so someone can actually help you! What are you seeing after you send? Have you followed the instructions at https://docs.opendatakit.org/collect-sms-submissions/ and made sure your form has SMS tags? Can you share your form here?

3

Hi Helene,

Let me read the page and get back to you. I assume I am missing few things.

Regards,
Saad

4

Hi Saad, I think you have finally done it.
Can you share with us how you achieve sms submission with ODK ?
I still have this warning when submitting my form : form have no "tag" SMS
Best regards,

5

Hello. If you are using compact_tag correctly, it should work fine.

See the attached file. It is a working sample. sample_xlsform.xlsx (12.2 KB)

Let me know if I could help any more.

6

Thank @Saad for your quick reply.
I wil try and let you know.
Best regards

7

Hi @Saad,
Still have the same issue.
Can you told me :

  • the version of the mobile app you use and where to download it
  • The agreggate server you use and the version (URL if applicable)

Best regards,

8

Please send me your source XLS file.

Are you having an issue in compiling the XML file? If so, then aggregate has nothing to do with it.

9

I just use your sample file for that and upload it on kobotoolbox.
What I can remark is the xml file don't include compact_tag in his structure.
I have insert it myself but by editing the xml form file and also the database instance file also without any result. Always the same warning : No tag SMS found.

here is my edited xml : sms_tag_test.xml (1.4 KB)

10

I am attaching the compiled XML file, which was made via ODK XLSForm Offline tool. sample_xlsform.xml (1.3 KB)

I haven't worked with kobotoolbox. This file works perfectly fine on ODK though.

11

Great !!!

I will test right now and let youk know.
thank.

Le ven. 2 nov. 2018 à 07:56, Saad Omer noreply@forum.getodk.org a écrit :

12

Thank @Saad, Your example file worked fine.
I have located the issue on my side. I think kobotoolbox don't take in charge the configuration for SMS when loading the file.
I will do it myself by loading it manually and do some stuff for the configuration by hand.
Again Thank for sharing and support.
Best regards,