# Trouble accessing Central from web

**URL:** <https://forum.getodk.org/t/trouble-accessing-central-from-web/33863>\
**Category:** Support\
**Tags:** odk-central\
**Created:** [June 8, 2021, 10:52am UTC](https://forum.getodk.org/t/trouble-accessing-central-from-web/33863 "2021-06-08T10:52:47Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![danbjoseph](https://getodk.b-cdn.net/user_avatar/forum.getodk.org/danbjoseph/32/21901_2.png) [@danbjoseph](https://forum.getodk.org/u/danbjoseph)\
**Post date:** [June 8, 2021, 11:19am UTC](https://forum.getodk.org/t/trouble-accessing-central-from-web/33863/2 "2021-06-08T11:19:30Z")

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Welcome to the ODK forum, @Deoinaidis_Persaud! We're glad you're here. When you get a chance, please [introduce yourself on this forum thread](https://forum.getodk.org/t/-/6671). Thank you for adding a picture as your avatar because it helps build community!

- Were there any errors logged during the installation process?
- What do you see when you enter `docker-compose ps`?
- Your problem might be related to that if you are on a local IP then Let's Encrypt cannot provide a valid SSL certificate for you. This is discussed in several threads such as these:
  - [SSL issue with Central on my internal network](https://forum.getodk.org/t/ssl-issue-with-central-on-my-internal-network/25648)
  - [Get Blank Forms from ODK Collect not working on local ODK central server](https://forum.getodk.org/t/get-blank-forms-from-odk-collect-not-working-on-local-odk-central-server/30417)

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