Cannot get blank forms on a new phones ODK Collect nor access the server from ODK Briefcase

Hi Tyler! Thanks for your very detailed support request. It makes it much easier to troubleshoot.

Based on real life experience using Wi-Fi and AIS in Thailand, I can tell you that there is a fair bit of proxying and filtering and blocking by the providers and the government. Couple of things to try...

  1. Please confirm that your computer with Briefcase (what version?) used to work. If it worked before, then the problem likely has to do with your server or connection.
  2. Can you sure the URL to your server is correct? For example, whether it's http or https makes a difference.
  3. Is there a phone you used to use or a friend's computer that Collect or Briefcase works on? That is, is this a problem only on your phone and your computer?

P.S. Please introduce yourself here and tell us more about your snake ecology work. Sounds so cool! :snake:

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