Can't pulldata from csv Enketo on Kobotoolbox

1. What is the problem? Be very detailed.
I need to use pulldata from a csv in Enketo but the page does not load because it says that the csv instance does not exists

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Hi @ricardopmarinho
How do you use Enketo? Through the online converter or maybe ODK Central?

I use it through Kobotoolbox

And you have attached that csv file in Kobotoolbox?

Yes. The form works well when I use it in a smartphone

So if it's a problem with kobo server it's better to ask for help on their forum

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Sure, my mistake. I'll make this question there, thanks