Crash when after taking picture

This is an issue I have been having for a while.
ODK Collect Version 1.1.7
Device Samsung SGH-I897
Build id Gingerbread.UCKK4
SDK Version 10
Release 2.3.5

CRASH
Exception class name = java.lang.NullPointerException
Source file = FormEntryActivity.java
Source Class = org.odk.collect.android.activities.FormEntryActivity
Source Method = refreshCurrentView
Line number = 453

Above is the info. from the crash report. This happens every time I take a
picture (have tried different camera applications no change)
If I use the "Choose Image" button it crashes the same way as taking the
picture (when using the Gallery)
If I use the ASTRO file viewer it seems to attach image files from my
sdcard without a problem.

Any help on this issue would be great.
Andy

First, make sure you have the latest 1.1.7 release.

Then, please capture the log immediately after this occurs (e.g., Catlog or
any other log viewer). (These can e-mail you the log).

And open a new issue ( http://code.google.com/p/opendatakit/issues/list )
with the information below and the log as an attachment.

Hopefully a newer version of 1.1.7 will report a different line number, as
the line number indicated below suggests that the global variable holding
the active form has somehow gotten lost.

Mitch

··· On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust wrote:

This is an issue I have been having for a while.
ODK Collect Version 1.1.7
Device Samsung SGH-I897
Build id Gingerbread.UCKK4
SDK Version 10
Release 2.3.5

CRASH
Exception class name = java.lang.NullPointerException
Source file = FormEntryActivity.java
Source Class = org.odk.collect.android.activities.FormEntryActivity
Source Method = refreshCurrentView
Line number = 453

Above is the info. from the crash report. This happens every time I take
a picture (have tried different camera applications no change)
If I use the "Choose Image" button it crashes the same way as taking the
picture (when using the Gallery)
If I use the ASTRO file viewer it seems to attach image files from my
sdcard without a problem.

Any help on this issue would be great.
Andy

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

As stated in my post...using most current version 1.1.7, but this was
happening with older versions of Collect also. Did seem to start after I
updated the OS from 2.2 to 2.3.

Andy

··· On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote: > > First, make sure you have the latest 1.1.7 release. > > Then, please capture the log immediately after this occurs (e.g., Catlog > or any other log viewer). (These can e-mail you the log). > > And open a new issue ( http://code.google.com/p/opendatakit/issues/list ) > with the information below and the log as an attachment. > > Hopefully a newer version of 1.1.7 will report a different line number, as > the line number indicated below suggests that the global variable holding > the active form has somehow gotten lost. > > Mitch > > On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust wrote: > >> This is an issue I have been having for a while. >> ODK Collect Version 1.1.7 >> Device Samsung SGH-I897 >> Build id Gingerbread.UCKK4 >> SDK Version 10 >> Release 2.3.5 >> >> CRASH >> Exception class name = java.lang.NullPointerException >> Source file = FormEntryActivity.java >> Source Class = org.odk.collect.android.activities.FormEntryActivity >> Source Method = refreshCurrentView >> Line number = 453 >> >> Above is the info. from the crash report. This happens every time I take >> a picture (have tried different camera applications no change) >> If I use the "Choose Image" button it crashes the same way as taking the >> picture (when using the Gallery) >> If I use the ASTRO file viewer it seems to attach image files from my >> sdcard without a problem. >> >> Any help on this issue would be great. >> Andy >> >> -- >> Post: opendatakit@googlegroups.com >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> Options: http://groups.google.com/group/opendatakit?hl=en >> > > > > -- > Mitch Sundt > Software Engineer > University of Washington > mitchellsundt@gmail.com >

I am not sure if this will help. But the other day while I was doing some
test on a project I am working on. Mine crashed also and it was due to the
resolution of the image being too high. I changed it to 640x480 and that
worked....

R.

··· On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust wrote:

As stated in my post...using most current version 1.1.7, but this was
happening with older versions of Collect also. Did seem to start after I
updated the OS from 2.2 to 2.3.

Andy

On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote:

First, make sure you have the latest 1.1.7 release.

Then, please capture the log immediately after this occurs (e.g., Catlog
or any other log viewer). (These can e-mail you the log).

And open a new issue ( http://code.google.com/p/**opendatakit/issues/listhttp://code.google.com/p/opendatakit/issues/list) with the information below and the log as an attachment.

Hopefully a newer version of 1.1.7 will report a different line number,
as the line number indicated below suggests that the global variable
holding the active form has somehow gotten lost.

Mitch

On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust afaust@ncwrpc.org wrote:

This is an issue I have been having for a while.
ODK Collect Version 1.1.7
Device Samsung SGH-I897
Build id Gingerbread.UCKK4
SDK Version 10
Release 2.3.5

CRASH
Exception class name = java.lang.NullPointerException
Source file = FormEntryActivity.java
Source Class = org.odk.collect.android.**activities.FormEntryActivity
Source Method = refreshCurrentView
Line number = 453

Above is the info. from the crash report. This happens every time I
take a picture (have tried different camera applications no change)
If I use the "Choose Image" button it crashes the same way as taking the
picture (when using the Gallery)
If I use the ASTRO file viewer it seems to attach image files from my
sdcard without a problem.

Any help on this issue would be great.
Andy

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University of Washington
mitchellsundt@gmail.com

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Play it forward and Have a good one!

"Like a camera I use the negative to develop..uDig"
"Success is the ability to go from one failure to another with no loss of
enthusiasm"
---------------------------------------------------------------------------------------------------------->
OutSourceRox*
*
Roxroy K. Bollers
GIS and IT Consultant
tel. 592.685.2737
.........................................................
Follow Us On
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Google+ https://plus.google.com/114064153117817313312
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Yes, one scenario where this could occur is if the image capture app takes
so much memory that ODK Collect is shut down and restarted.

Logs will be helpful to isolate the problem.

Mitch

··· On Fri, Apr 27, 2012 at 6:34 AM, Roxroy Bollers wrote:

I am not sure if this will help. But the other day while I was doing some
test on a project I am working on. Mine crashed also and it was due to the
resolution of the image being too high. I changed it to 640x480 and that
worked....

R.

On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust afaust@ncwrpc.org wrote:

As stated in my post...using most current version 1.1.7, but this was
happening with older versions of Collect also. Did seem to start after I
updated the OS from 2.2 to 2.3.

Andy

On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote:

First, make sure you have the latest 1.1.7 release.

Then, please capture the log immediately after this occurs (e.g., Catlog
or any other log viewer). (These can e-mail you the log).

And open a new issue ( http://code.google.com/p/**
opendatakit/issues/listhttp://code.google.com/p/opendatakit/issues/list) with the information below and the log as an attachment.

Hopefully a newer version of 1.1.7 will report a different line number,
as the line number indicated below suggests that the global variable
holding the active form has somehow gotten lost.

Mitch

On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust afaust@ncwrpc.org wrote:

This is an issue I have been having for a while.
ODK Collect Version 1.1.7
Device Samsung SGH-I897
Build id Gingerbread.UCKK4
SDK Version 10
Release 2.3.5

CRASH
Exception class name = java.lang.NullPointerException
Source file = FormEntryActivity.java
Source Class = org.odk.collect.android.**activities.FormEntryActivity
Source Method = refreshCurrentView
Line number = 453

Above is the info. from the crash report. This happens every time I
take a picture (have tried different camera applications no change)
If I use the "Choose Image" button it crashes the same way as taking
the picture (when using the Gallery)
If I use the ASTRO file viewer it seems to attach image files from my
sdcard without a problem.

Any help on this issue would be great.
Andy

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Software Engineer
University of Washington
mitchellsundt@gmail.com

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--
Play it forward and Have a good one!

"Like a camera I use the negative to develop..uDig"
"Success is the ability to go from one failure to another with no loss of
enthusiasm"

---------------------------------------------------------------------------------------------------------->
OutSourceRox*
*
Roxroy K. Bollers
GIS and IT Consultant
tel. 592.685.2737
.........................................................
Follow Us On
Facebook http://www.facebook.com/OutSourceRox
Google+ https://plus.google.com/114064153117817313312
Web http://twitinternational.com/outsourcerox.htm

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

Thanks....yes on my phone have image set to 640x480. I know that some of
the phones that we were testing ODK on did not have an option to lower the
resolution. For the most part ODK works....just a few phones that we are
having the issues on. Mine did not have any problems until I updated the
OS. I did remove ODK cleared out any folders and files that ODK created
and re-installed ODK 1.1.7. Still have the issues....but now not all of
the time. If I figure anything out I will post it.

Andy

··· On Friday, April 27, 2012 8:34:46 AM UTC-5, OutSourceRox wrote: > > I am not sure if this will help. But the other day while I was doing some > test on a project I am working on. Mine crashed also and it was due to the > resolution of the image being too high. I changed it to 640x480 and that > worked.... > > R. > > On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust wrote: > >> As stated in my post...using most current version 1.1.7, but this was >> happening with older versions of Collect also. Did seem to start after I >> updated the OS from 2.2 to 2.3. >> >> Andy >> >> On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote: >>> >>> First, make sure you have the latest 1.1.7 release. >>> >>> Then, please capture the log immediately after this occurs (e.g., Catlog >>> or any other log viewer). (These can e-mail you the log). >>> >>> And open a new issue ( http://code.google.com/p/** >>> opendatakit/issues/list) with the information below and the log as an attachment. >>> >>> Hopefully a newer version of 1.1.7 will report a different line number, >>> as the line number indicated below suggests that the global variable >>> holding the active form has somehow gotten lost. >>> >>> Mitch >>> >>> On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust wrote: >>> >>>> This is an issue I have been having for a while. >>>> ODK Collect Version 1.1.7 >>>> Device Samsung SGH-I897 >>>> Build id Gingerbread.UCKK4 >>>> SDK Version 10 >>>> Release 2.3.5 >>>> >>>> CRASH >>>> Exception class name = java.lang.NullPointerException >>>> Source file = FormEntryActivity.java >>>> Source Class = org.odk.collect.android.**activities.FormEntryActivity >>>> Source Method = refreshCurrentView >>>> Line number = 453 >>>> >>>> Above is the info. from the crash report. This happens every time I >>>> take a picture (have tried different camera applications no change) >>>> If I use the "Choose Image" button it crashes the same way as taking >>>> the picture (when using the Gallery) >>>> If I use the ASTRO file viewer it seems to attach image files from my >>>> sdcard without a problem. >>>> >>>> Any help on this issue would be great. >>>> Andy >>>> >>>> -- >>>> Post: opendatakit@googlegroups.com >>>> Unsubscribe: opendatakit+unsubscribe@**googlegroups.com >>>> Options: http://groups.google.com/**group/opendatakit?hl=en >>>> >>> >>> >>> >>> -- >>> Mitch Sundt >>> Software Engineer >>> University of Washington >>> mitchellsundt@gmail.com >>> >> -- >> Post: opendatakit@googlegroups.com >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> Options: http://groups.google.com/group/opendatakit?hl=en >> > > > > -- > *Play it forward and Have a good one!* > --- > "Like a camera I use the negative to develop..uDig" > "Success is the ability to go from one failure to another with no loss of > enthusiasm" > > ----------------------------------------------------------------------------------------------------------> > *OutSourceRox** > * > *Roxroy K. Bollers* > GIS and IT Consultant > tel. 592.685.2737 > *.........................................................* > *Follow Us On* > *Facebook * > Google+ > *Web * > >

Again, for us to work on this, we need log traces, especially as it is so
phone-specific. Please see the earlier e-mail in the chain for how to
capture these and open an issue.

Mitch

··· On Wed, May 2, 2012 at 5:14 AM, Andrew Faust wrote:

Thanks....yes on my phone have image set to 640x480. I know that some of
the phones that we were testing ODK on did not have an option to lower the
resolution. For the most part ODK works....just a few phones that we are
having the issues on. Mine did not have any problems until I updated the
OS. I did remove ODK cleared out any folders and files that ODK created
and re-installed ODK 1.1.7. Still have the issues....but now not all of
the time. If I figure anything out I will post it.

Andy

On Friday, April 27, 2012 8:34:46 AM UTC-5, OutSourceRox wrote:

I am not sure if this will help. But the other day while I was doing some
test on a project I am working on. Mine crashed also and it was due to the
resolution of the image being too high. I changed it to 640x480 and that
worked....

R.

On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust afaust@ncwrpc.org wrote:

As stated in my post...using most current version 1.1.7, but this was
happening with older versions of Collect also. Did seem to start after I
updated the OS from 2.2 to 2.3.

Andy

On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote:

First, make sure you have the latest 1.1.7 release.

Then, please capture the log immediately after this occurs (e.g.,
Catlog or any other log viewer). (These can e-mail you the log).

And open a new issue ( http://code.google.com/p/opend
atakit/issues/list http://code.google.com/p/opendatakit/issues/list) with the information below and the log as an attachment.

Hopefully a newer version of 1.1.7 will report a different line number,
as the line number indicated below suggests that the global variable
holding the active form has somehow gotten lost.

Mitch

On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust afaust@ncwrpc.orgwrote:

This is an issue I have been having for a while.
ODK Collect Version 1.1.7
Device Samsung SGH-I897
Build id Gingerbread.UCKK4
SDK Version 10
Release 2.3.5

CRASH
Exception class name = java.lang.NullPointerException
Source file = FormEntryActivity.java
Source Class = org.odk.collect.android.activi
ties.FormEntryActivity
Source Method = refreshCurrentView
Line number = 453

Above is the info. from the crash report. This happens every time I
take a picture (have tried different camera applications no change)
If I use the "Choose Image" button it crashes the same way as taking
the picture (when using the Gallery)
If I use the ASTRO file viewer it seems to attach image files from my
sdcard without a problem.

Any help on this issue would be great.
Andy

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Software Engineer
University of Washington
mitchellsundt@gmail.com

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--
Play it forward and Have a good one!

"Like a camera I use the negative to develop..uDig"
"Success is the ability to go from one failure to another with no loss of
enthusiasm"
------------------------------------------------------------
------------------------------*---------------->
OutSourceRox

*
Roxroy K. Bollers
GIS and IT Consultant
tel. 592.685.2737
.........................................................
Follow Us On
Facebook http://www.facebook.com/OutSourceRox
Google+ https://plus.google.com/114064153117817313312
Web http://twitinternational.com/outsourcerox.htm

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

Have tried to follow directions for the log traces. And posted the
information many months ago...and was told that that is not the information
that you were looking for. I do not think that this is an issue that is
"phone specific" we have see this on different phones and devices running
different OS. One interesting thing that I did a few days ago...was to
install another camera application to give that a try. When I take the
picture and it prompts me to choose which camera application to use to take
the picture and I choose the new camera it still crashes...but when I
choose the default camera app it works(most of the time). I removed the
new camera application and ODK still crashes when only the default camera
app is available. I re-installed the other camera app(Pudding Camera) and
then when prompted to pick a camera app and I choose the default camera app
it works fine. So for now this is going to be my work around. I will try
this on some of the other phones that we are having the same issue and see
if it works there.

Andy

··· On Wednesday, May 2, 2012 12:08:44 PM UTC-5, Mitch wrote: > > Again, for us to work on this, we need log traces, especially as it is so > phone-specific. Please see the earlier e-mail in the chain for how to > capture these and open an issue. > > Mitch > > On Wed, May 2, 2012 at 5:14 AM, Andrew Faust wrote: > >> Thanks....yes on my phone have image set to 640x480. I know that some of >> the phones that we were testing ODK on did not have an option to lower the >> resolution. For the most part ODK works....just a few phones that we are >> having the issues on. Mine did not have any problems until I updated the >> OS. I did remove ODK cleared out any folders and files that ODK created >> and re-installed ODK 1.1.7. Still have the issues....but now not all of >> the time. If I figure anything out I will post it. >> >> Andy >> >> >> On Friday, April 27, 2012 8:34:46 AM UTC-5, OutSourceRox wrote: >>> >>> I am not sure if this will help. But the other day while I was doing >>> some test on a project I am working on. Mine crashed also and it was due to >>> the resolution of the image being too high. I changed it to 640x480 and >>> that worked.... >>> >>> R. >>> >>> On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust wrote: >>> >>>> As stated in my post...using most current version 1.1.7, but this was >>>> happening with older versions of Collect also. Did seem to start after I >>>> updated the OS from 2.2 to 2.3. >>>> >>>> Andy >>>> >>>> On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote: >>>>> >>>>> First, make sure you have the latest 1.1.7 release. >>>>> >>>>> Then, please capture the log immediately after this occurs (e.g., >>>>> Catlog or any other log viewer). (These can e-mail you the log). >>>>> >>>>> And open a new issue ( http://code.google.com/p/**opend** >>>>> atakit/issues/list ) with the information below and the log as an attachment. >>>>> >>>>> Hopefully a newer version of 1.1.7 will report a different line >>>>> number, as the line number indicated below suggests that the global >>>>> variable holding the active form has somehow gotten lost. >>>>> >>>>> Mitch >>>>> >>>>> On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust wrote: >>>>> >>>>>> This is an issue I have been having for a while. >>>>>> ODK Collect Version 1.1.7 >>>>>> Device Samsung SGH-I897 >>>>>> Build id Gingerbread.UCKK4 >>>>>> SDK Version 10 >>>>>> Release 2.3.5 >>>>>> >>>>>> CRASH >>>>>> Exception class name = java.lang.NullPointerException >>>>>> Source file = FormEntryActivity.java >>>>>> Source Class = org.odk.collect.android.**activi** >>>>>> ties.FormEntryActivity >>>>>> Source Method = refreshCurrentView >>>>>> Line number = 453 >>>>>> >>>>>> Above is the info. from the crash report. This happens every time I >>>>>> take a picture (have tried different camera applications no change) >>>>>> If I use the "Choose Image" button it crashes the same way as taking >>>>>> the picture (when using the Gallery) >>>>>> If I use the ASTRO file viewer it seems to attach image files from my >>>>>> sdcard without a problem. >>>>>> >>>>>> Any help on this issue would be great. >>>>>> Andy >>>>>> >>>>>> -- >>>>>> Post: opendatakit@googlegroups.com >>>>>> Unsubscribe: opendatakit+unsubscribe@**google**groups.com >>>>>> Options: http://groups.google.com/**group**/opendatakit?hl=en >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Mitch Sundt >>>>> Software Engineer >>>>> University of Washington >>>>> mitchellsundt@gmail.com >>>>> >>>> -- >>>> Post: opendatakit@googlegroups.com >>>> Unsubscribe: opendatakit+unsubscribe@**googlegroups.com >>>> Options: http://groups.google.com/**group/opendatakit?hl=en >>>> >>> >>> >>> >>> -- >>> *Play it forward and Have a good one!* >>> --- >>> "Like a camera I use the negative to develop..uDig" >>> "Success is the ability to go from one failure to another with no loss >>> of enthusiasm" >>> ------------------------------**------------------------------** >>> ------------------------------**----------------> >>> *OutSourceRox** >>> * >>> *Roxroy K. Bollers* >>> GIS and IT Consultant >>> tel. 592.685.2737 >>> *.........................................................* >>> *Follow Us On* >>> *Facebook * >>> Google+ >>> *Web * >>> >>> -- >> Post: opendatakit@googlegroups.com >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> Options: http://groups.google.com/group/opendatakit?hl=en >> > > > > -- > Mitch Sundt > Software Engineer > University of Washington > mitchellsundt@gmail.com >

Hey Andy,
Did you try backing up the data on your phone and doing a factory reset -
that sometimes if not all clear any glitch. Also, you can try updating the
phone software and see if that clears the bugs too....

Hope you get through with this...

R.

··· On Thu, May 3, 2012 at 8:15 AM, Andrew Faust wrote:

Have tried to follow directions for the log traces. And posted the
information many months ago...and was told that that is not the information
that you were looking for. I do not think that this is an issue that is
"phone specific" we have see this on different phones and devices running
different OS. One interesting thing that I did a few days ago...was to
install another camera application to give that a try. When I take the
picture and it prompts me to choose which camera application to use to take
the picture and I choose the new camera it still crashes...but when I
choose the default camera app it works(most of the time). I removed the
new camera application and ODK still crashes when only the default camera
app is available. I re-installed the other camera app(Pudding Camera) and
then when prompted to pick a camera app and I choose the default camera app
it works fine. So for now this is going to be my work around. I will try
this on some of the other phones that we are having the same issue and see
if it works there.

Andy

On Wednesday, May 2, 2012 12:08:44 PM UTC-5, Mitch wrote:

Again, for us to work on this, we need log traces, especially as it is so
phone-specific. Please see the earlier e-mail in the chain for how to
capture these and open an issue.

Mitch

On Wed, May 2, 2012 at 5:14 AM, Andrew Faust afaust@ncwrpc.org wrote:

Thanks....yes on my phone have image set to 640x480. I know that some
of the phones that we were testing ODK on did not have an option to lower
the resolution. For the most part ODK works....just a few phones that we
are having the issues on. Mine did not have any problems until I updated
the OS. I did remove ODK cleared out any folders and files that ODK
created and re-installed ODK 1.1.7. Still have the issues....but now not
all of the time. If I figure anything out I will post it.

Andy

On Friday, April 27, 2012 8:34:46 AM UTC-5, OutSourceRox wrote:

I am not sure if this will help. But the other day while I was doing
some test on a project I am working on. Mine crashed also and it was due to
the resolution of the image being too high. I changed it to 640x480 and
that worked....

R.

On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust afaust@ncwrpc.orgwrote:

As stated in my post...using most current version 1.1.7, but this was
happening with older versions of Collect also. Did seem to start after I
updated the OS from 2.2 to 2.3.

Andy

On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote:

First, make sure you have the latest 1.1.7 release.

Then, please capture the log immediately after this occurs (e.g.,
Catlog or any other log viewer). (These can e-mail you the log).

And open a new issue ( http://code.google.com/p/opend**
atakit/issues/list http://code.google.com/p/opendatakit/issues/list) with the information below and the log as an attachment.

Hopefully a newer version of 1.1.7 will report a different line
number, as the line number indicated below suggests that the global
variable holding the active form has somehow gotten lost.

Mitch

On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust afaust@ncwrpc.orgwrote:

This is an issue I have been having for a while.
ODK Collect Version 1.1.7
Device Samsung SGH-I897
Build id Gingerbread.UCKK4
SDK Version 10
Release 2.3.5

CRASH
Exception class name = java.lang.NullPointerException
Source file = FormEntryActivity.java
Source Class = org.odk.collect.android.activi**
ties.FormEntryActivity
Source Method = refreshCurrentView
Line number = 453

Above is the info. from the crash report. This happens every time I
take a picture (have tried different camera applications no change)
If I use the "Choose Image" button it crashes the same way as taking
the picture (when using the Gallery)
If I use the ASTRO file viewer it seems to attach image files from
my sdcard without a problem.

Any help on this issue would be great.
Andy

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OK. I'm glad you have a work-around. Without the log file, or unless you
ship us the phone that exhibits this problem, this unfortunately remains
just an anecdote or cautionary tale.

Mitch

··· On Thu, May 3, 2012 at 5:20 AM, Roxroy Bollers wrote:

Hey Andy,
Did you try backing up the data on your phone and doing a factory reset -
that sometimes if not all clear any glitch. Also, you can try updating the
phone software and see if that clears the bugs too....

Hope you get through with this...

R.

On Thu, May 3, 2012 at 8:15 AM, Andrew Faust afaust@ncwrpc.org wrote:

Have tried to follow directions for the log traces. And posted the
information many months ago...and was told that that is not the information
that you were looking for. I do not think that this is an issue that is
"phone specific" we have see this on different phones and devices running
different OS. One interesting thing that I did a few days ago...was to
install another camera application to give that a try. When I take the
picture and it prompts me to choose which camera application to use to take
the picture and I choose the new camera it still crashes...but when I
choose the default camera app it works(most of the time). I removed the
new camera application and ODK still crashes when only the default camera
app is available. I re-installed the other camera app(Pudding Camera) and
then when prompted to pick a camera app and I choose the default camera app
it works fine. So for now this is going to be my work around. I will try
this on some of the other phones that we are having the same issue and see
if it works there.

Andy

On Wednesday, May 2, 2012 12:08:44 PM UTC-5, Mitch wrote:

Again, for us to work on this, we need log traces, especially as it is
so phone-specific. Please see the earlier e-mail in the chain for how to
capture these and open an issue.

Mitch

On Wed, May 2, 2012 at 5:14 AM, Andrew Faust afaust@ncwrpc.org wrote:

Thanks....yes on my phone have image set to 640x480. I know that some
of the phones that we were testing ODK on did not have an option to lower
the resolution. For the most part ODK works....just a few phones that we
are having the issues on. Mine did not have any problems until I updated
the OS. I did remove ODK cleared out any folders and files that ODK
created and re-installed ODK 1.1.7. Still have the issues....but now not
all of the time. If I figure anything out I will post it.

Andy

On Friday, April 27, 2012 8:34:46 AM UTC-5, OutSourceRox wrote:

I am not sure if this will help. But the other day while I was doing
some test on a project I am working on. Mine crashed also and it was due to
the resolution of the image being too high. I changed it to 640x480 and
that worked....

R.

On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust afaust@ncwrpc.orgwrote:

As stated in my post...using most current version 1.1.7, but this was
happening with older versions of Collect also. Did seem to start after I
updated the OS from 2.2 to 2.3.

Andy

On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote:

First, make sure you have the latest 1.1.7 release.

Then, please capture the log immediately after this occurs (e.g.,
Catlog or any other log viewer). (These can e-mail you the log).

And open a new issue ( http://code.google.com/p/opend**
atakit/issues/listhttp://code.google.com/p/opendatakit/issues/list) with the information below and the log as an attachment.

Hopefully a newer version of 1.1.7 will report a different line
number, as the line number indicated below suggests that the global
variable holding the active form has somehow gotten lost.

Mitch

On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust afaust@ncwrpc.orgwrote:

This is an issue I have been having for a while.
ODK Collect Version 1.1.7
Device Samsung SGH-I897
Build id Gingerbread.UCKK4
SDK Version 10
Release 2.3.5

CRASH
Exception class name = java.lang.NullPointerException
Source file = FormEntryActivity.java
Source Class = org.odk.collect.android.activi**
ties.FormEntryActivity
Source Method = refreshCurrentView
Line number = 453

Above is the info. from the crash report. This happens every time
I take a picture (have tried different camera applications no change)
If I use the "Choose Image" button it crashes the same way as
taking the picture (when using the Gallery)
If I use the ASTRO file viewer it seems to attach image files from
my sdcard without a problem.

Any help on this issue would be great.
Andy

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Andy,

Sorry you are still having problems. Is this the same issue that you
reported at http://code.google.com/p/opendatakit/issues/detail?id=391?
It looks like it's now happening on another make/model of phone. Could
you maybe let us know (in the ticket) what phones it happens with and
what those phones have in common? And if it doesn't happen on some
phones, it'd be good to know those as well. And in case this might be
a form issue, could you attach the form you are using?

Yaw

··· On Thu, May 3, 2012 at 8:42 AM, Mitch S wrote: > OK. I'm glad you have a work-around. Without the log file, or unless you > ship us the phone that exhibits this problem, this unfortunately remains > just an anecdote or cautionary tale. > > Mitch > > > On Thu, May 3, 2012 at 5:20 AM, Roxroy Bollers wrote: >> >> Hey Andy, >> Did you try backing up the data on your phone and doing a factory reset - >> that sometimes if not all clear any glitch. Also, you can try updating the >> phone software and see if that clears the bugs too.... >> >> Hope you get through with this... >> >> R. >> >> >> On Thu, May 3, 2012 at 8:15 AM, Andrew Faust wrote: >>> >>> Have tried to follow directions for the log traces. And posted the >>> information many months ago...and was told that that is not the information >>> that you were looking for. I do not think that this is an issue that is >>> "phone specific" we have see this on different phones and devices running >>> different OS. One interesting thing that I did a few days ago...was to >>> install another camera application to give that a try. When I take the >>> picture and it prompts me to choose which camera application to use to take >>> the picture and I choose the new camera it still crashes...but when I choose >>> the default camera app it works(most of the time). I removed the new camera >>> application and ODK still crashes when only the default camera app >>> is available. I re-installed the other camera app(Pudding Camera) and then >>> when prompted to pick a camera app and I choose the default camera app it >>> works fine. So for now this is going to be my work around. I will try >>> this on some of the other phones that we are having the same issue and see >>> if it works there. >>> >>> Andy >>> >>> >>> On Wednesday, May 2, 2012 12:08:44 PM UTC-5, Mitch wrote: >>>> >>>> Again, for us to work on this, we need log traces, especially as it is >>>> so phone-specific. Please see the earlier e-mail in the chain for how to >>>> capture these and open an issue. >>>> >>>> Mitch >>>> >>>> On Wed, May 2, 2012 at 5:14 AM, Andrew Faust wrote: >>>>> >>>>> Thanks....yes on my phone have image set to 640x480. I know that some >>>>> of the phones that we were testing ODK on did not have an option to lower >>>>> the resolution. For the most part ODK works....just a few phones that we >>>>> are having the issues on. Mine did not have any problems until I updated >>>>> the OS. I did remove ODK cleared out any folders and files that ODK created >>>>> and re-installed ODK 1.1.7. Still have the issues....but now not all of the >>>>> time. If I figure anything out I will post it. >>>>> >>>>> Andy >>>>> >>>>> >>>>> On Friday, April 27, 2012 8:34:46 AM UTC-5, OutSourceRox wrote: >>>>>> >>>>>> I am not sure if this will help. But the other day while I was doing >>>>>> some test on a project I am working on. Mine crashed also and it was due to >>>>>> the resolution of the image being too high. I changed it to 640x480 and that >>>>>> worked.... >>>>>> >>>>>> R. >>>>>> >>>>>> On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust wrote: >>>>>>> >>>>>>> As stated in my post...using most current version 1.1.7, but this was >>>>>>> happening with older versions of Collect also. Did seem to start after I >>>>>>> updated the OS from 2.2 to 2.3. >>>>>>> >>>>>>> Andy >>>>>>> >>>>>>> On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote: >>>>>>>> >>>>>>>> First, make sure you have the latest 1.1.7 release. >>>>>>>> >>>>>>>> Then, please capture the log immediately after this occurs (e.g., >>>>>>>> Catlog or any other log viewer). (These can e-mail you the log). >>>>>>>> >>>>>>>> And open a new issue ( >>>>>>>> http://code.google.com/p/opendatakit/issues/list ) with the information >>>>>>>> below and the log as an attachment. >>>>>>>> >>>>>>>> Hopefully a newer version of 1.1.7 will report a different line >>>>>>>> number, as the line number indicated below suggests that the global variable >>>>>>>> holding the active form has somehow gotten lost. >>>>>>>> >>>>>>>> Mitch >>>>>>>> >>>>>>>> On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust wrote: >>>>>>>>> >>>>>>>>> This is an issue I have been having for a while. >>>>>>>>> ODK Collect Version 1.1.7 >>>>>>>>> Device Samsung SGH-I897 >>>>>>>>> Build id Gingerbread.UCKK4 >>>>>>>>> SDK Version 10 >>>>>>>>> Release 2.3.5 >>>>>>>>> >>>>>>>>> CRASH >>>>>>>>> Exception class name = java.lang.NullPointerException >>>>>>>>> Source file = FormEntryActivity.java >>>>>>>>> Source Class = org.odk.collect.android.activities.FormEntryActivity >>>>>>>>> Source Method = refreshCurrentView >>>>>>>>> Line number = 453 >>>>>>>>> >>>>>>>>> Above is the info. from the crash report. This happens every time >>>>>>>>> I take a picture (have tried different camera applications no change) >>>>>>>>> If I use the "Choose Image" button it crashes the same way as >>>>>>>>> taking the picture (when using the Gallery) >>>>>>>>> If I use the ASTRO file viewer it seems to attach image files from >>>>>>>>> my sdcard without a problem. >>>>>>>>> >>>>>>>>> Any help on this issue would be great. >>>>>>>>> Andy >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Post: opendatakit@googlegroups.com >>>>>>>>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >>>>>>>>> Options: http://groups.google.com/group/opendatakit?hl=en >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Mitch Sundt >>>>>>>> Software Engineer >>>>>>>> University of Washington >>>>>>>> mitchellsundt@gmail.com >>>>>>> >>>>>>> -- >>>>>>> Post: opendatakit@googlegroups.com >>>>>>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >>>>>>> Options: http://groups.google.com/group/opendatakit?hl=en >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Play it forward and Have a good one! >>>>>> --- >>>>>> "Like a camera I use the negative to develop..uDig" >>>>>> "Success is the ability to go from one failure to another with no loss >>>>>> of enthusiasm" >>>>>> >>>>>> ----------------------------------------------------------------------------------------------------------> >>>>>> OutSourceRox >>>>>> Roxroy K. Bollers >>>>>> GIS and IT Consultant >>>>>> tel. 592.685.2737 >>>>>> ......................................................... >>>>>> Follow Us On >>>>>> Facebook >>>>>> Google+ >>>>>> Web >>>>>> >>>>> -- >>>>> Post: opendatakit@googlegroups.com >>>>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >>>>> Options: http://groups.google.com/group/opendatakit?hl=en >>>> >>>> >>>> >>>> >>>> -- >>>> Mitch Sundt >>>> Software Engineer >>>> University of Washington >>>> mitchellsundt@gmail.com >>> >>> -- >>> Post: opendatakit@googlegroups.com >>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >>> Options: http://groups.google.com/group/opendatakit?hl=en >> >> >> >> >> -- >> Play it forward and Have a good one! >> --- >> "Like a camera I use the negative to develop..uDig" >> "Success is the ability to go from one failure to another with no loss of >> enthusiasm" >> >> ----------------------------------------------------------------------------------------------------------> >> OutSourceRox >> Roxroy K. Bollers >> GIS and IT Consultant >> tel. 592.685.2737 >> ......................................................... >> Follow Us On >> Facebook >> Google+ >> Web >> >> -- >> Post: opendatakit@googlegroups.com >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> Options: http://groups.google.com/group/opendatakit?hl=en > > > > > -- > Mitch Sundt > Software Engineer > University of Washington > mitchellsundt@gmail.com > > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en

One thing I noticed that seem to make Collect crash when taking picture.
If I am rotating the phone from portrait to landscape to take a picture
that may be causing it to crash. If I stay in portrait or landscape it
seems to be OK. Just something to test or look into???

Andy

··· On Thursday, May 3, 2012 2:26:54 PM UTC-5, Yaw Anokwa wrote: > > Andy, > > Sorry you are still having problems. Is this the same issue that you > reported at http://code.google.com/p/opendatakit/issues/detail?id=391? > It looks like it's now happening on another make/model of phone. Could > you maybe let us know (in the ticket) what phones it happens with and > what those phones have in common? And if it doesn't happen on some > phones, it'd be good to know those as well. And in case this might be > a form issue, could you attach the form you are using? > > Yaw > > On Thu, May 3, 2012 at 8:42 AM, Mitch S wrote: > > OK. I'm glad you have a work-around. Without the log file, or unless > you > > ship us the phone that exhibits this problem, this unfortunately remains > > just an anecdote or cautionary tale. > > > > Mitch > > > > > > On Thu, May 3, 2012 at 5:20 AM, Roxroy Bollers wrote: > >> > >> Hey Andy, > >> Did you try backing up the data on your phone and doing a factory reset > - > >> that sometimes if not all clear any glitch. Also, you can try updating > the > >> phone software and see if that clears the bugs too.... > >> > >> Hope you get through with this... > >> > >> R. > >> > >> > >> On Thu, May 3, 2012 at 8:15 AM, Andrew Faust wrote: > >>> > >>> Have tried to follow directions for the log traces. And posted the > >>> information many months ago...and was told that that is not the > information > >>> that you were looking for. I do not think that this is an issue that > is > >>> "phone specific" we have see this on different phones and devices > running > >>> different OS. One interesting thing that I did a few days ago...was > to > >>> install another camera application to give that a try. When I take > the > >>> picture and it prompts me to choose which camera application to use to > take > >>> the picture and I choose the new camera it still crashes...but when I > choose > >>> the default camera app it works(most of the time). I removed the new > camera > >>> application and ODK still crashes when only the default camera app > >>> is available. I re-installed the other camera app(Pudding Camera) > and then > >>> when prompted to pick a camera app and I choose the default camera app > it > >>> works fine. So for now this is going to be my work around. I will > try > >>> this on some of the other phones that we are having the same issue and > see > >>> if it works there. > >>> > >>> Andy > >>> > >>> > >>> On Wednesday, May 2, 2012 12:08:44 PM UTC-5, Mitch wrote: > >>>> > >>>> Again, for us to work on this, we need log traces, especially as it > is > >>>> so phone-specific. Please see the earlier e-mail in the chain for > how to > >>>> capture these and open an issue. > >>>> > >>>> Mitch > >>>> > >>>> On Wed, May 2, 2012 at 5:14 AM, Andrew Faust wrote: > >>>>> > >>>>> Thanks....yes on my phone have image set to 640x480. I know that > some > >>>>> of the phones that we were testing ODK on did not have an option to > lower > >>>>> the resolution. For the most part ODK works....just a few phones > that we > >>>>> are having the issues on. Mine did not have any problems until I > updated > >>>>> the OS. I did remove ODK cleared out any folders and files that ODK > created > >>>>> and re-installed ODK 1.1.7. Still have the issues....but now not > all of the > >>>>> time. If I figure anything out I will post it. > >>>>> > >>>>> Andy > >>>>> > >>>>> > >>>>> On Friday, April 27, 2012 8:34:46 AM UTC-5, OutSourceRox wrote: > >>>>>> > >>>>>> I am not sure if this will help. But the other day while I was > doing > >>>>>> some test on a project I am working on. Mine crashed also and it > was due to > >>>>>> the resolution of the image being too high. I changed it to 640x480 > and that > >>>>>> worked.... > >>>>>> > >>>>>> R. > >>>>>> > >>>>>> On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust wrote: > >>>>>>> > >>>>>>> As stated in my post...using most current version 1.1.7, but this > was > >>>>>>> happening with older versions of Collect also. Did seem to start > after I > >>>>>>> updated the OS from 2.2 to 2.3. > >>>>>>> > >>>>>>> Andy > >>>>>>> > >>>>>>> On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote: > >>>>>>>> > >>>>>>>> First, make sure you have the latest 1.1.7 release. > >>>>>>>> > >>>>>>>> Then, please capture the log immediately after this occurs (e.g., > >>>>>>>> Catlog or any other log viewer). (These can e-mail you the log). > >>>>>>>> > >>>>>>>> And open a new issue ( > >>>>>>>> http://code.google.com/p/opendatakit/issues/list ) with the > information > >>>>>>>> below and the log as an attachment. > >>>>>>>> > >>>>>>>> Hopefully a newer version of 1.1.7 will report a different line > >>>>>>>> number, as the line number indicated below suggests that the > global variable > >>>>>>>> holding the active form has somehow gotten lost. > >>>>>>>> > >>>>>>>> Mitch > >>>>>>>> > >>>>>>>> On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust wrote: > >>>>>>>>> > >>>>>>>>> This is an issue I have been having for a while. > >>>>>>>>> ODK Collect Version 1.1.7 > >>>>>>>>> Device Samsung SGH-I897 > >>>>>>>>> Build id Gingerbread.UCKK4 > >>>>>>>>> SDK Version 10 > >>>>>>>>> Release 2.3.5 > >>>>>>>>> > >>>>>>>>> CRASH > >>>>>>>>> Exception class name = java.lang.NullPointerException > >>>>>>>>> Source file = FormEntryActivity.java > >>>>>>>>> Source Class = > org.odk.collect.android.activities.FormEntryActivity > >>>>>>>>> Source Method = refreshCurrentView > >>>>>>>>> Line number = 453 > >>>>>>>>> > >>>>>>>>> Above is the info. from the crash report. This happens every > time > >>>>>>>>> I take a picture (have tried different camera applications no > change) > >>>>>>>>> If I use the "Choose Image" button it crashes the same way as > >>>>>>>>> taking the picture (when using the Gallery) > >>>>>>>>> If I use the ASTRO file viewer it seems to attach image files > from > >>>>>>>>> my sdcard without a problem. > >>>>>>>>> > >>>>>>>>> Any help on this issue would be great. > >>>>>>>>> Andy > >>>>>>>>> > >>>>>>>>> -- > >>>>>>>>> Post: opendatakit@googlegroups.com > >>>>>>>>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com > >>>>>>>>> Options: http://groups.google.com/group/opendatakit?hl=en > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> -- > >>>>>>>> Mitch Sundt > >>>>>>>> Software Engineer > >>>>>>>> University of Washington > >>>>>>>> mitchellsundt@gmail.com > >>>>>>> > >>>>>>> -- > >>>>>>> Post: opendatakit@googlegroups.com > >>>>>>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com > >>>>>>> Options: http://groups.google.com/group/opendatakit?hl=en > >>>>>> > >>>>>> > >>>>>> > >>>>>> > >>>>>> -- > >>>>>> Play it forward and Have a good one! > >>>>>> --- > >>>>>> "Like a camera I use the negative to develop..uDig" > >>>>>> "Success is the ability to go from one failure to another with no > loss > >>>>>> of enthusiasm" > >>>>>> > >>>>>> > ----------------------------------------------------------------------------------------------------------> > > >>>>>> OutSourceRox > >>>>>> Roxroy K. Bollers > >>>>>> GIS and IT Consultant > >>>>>> tel. 592.685.2737 > >>>>>> ......................................................... > >>>>>> Follow Us On > >>>>>> Facebook > >>>>>> Google+ > >>>>>> Web > >>>>>> > >>>>> -- > >>>>> Post: opendatakit@googlegroups.com > >>>>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com > >>>>> Options: http://groups.google.com/group/opendatakit?hl=en > >>>> > >>>> > >>>> > >>>> > >>>> -- > >>>> Mitch Sundt > >>>> Software Engineer > >>>> University of Washington > >>>> mitchellsundt@gmail.com > >>> > >>> -- > >>> Post: opendatakit@googlegroups.com > >>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com > >>> Options: http://groups.google.com/group/opendatakit?hl=en > >> > >> > >> > >> > >> -- > >> Play it forward and Have a good one! > >> --- > >> "Like a camera I use the negative to develop..uDig" > >> "Success is the ability to go from one failure to another with no loss > of > >> enthusiasm" > >> > >> > ----------------------------------------------------------------------------------------------------------> > > >> OutSourceRox > >> Roxroy K. Bollers > >> GIS and IT Consultant > >> tel. 592.685.2737 > >> ......................................................... > >> Follow Us On > >> Facebook > >> Google+ > >> Web > >> > >> -- > >> Post: opendatakit@googlegroups.com > >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com > >> Options: http://groups.google.com/group/opendatakit?hl=en > > > > > > > > > > -- > > Mitch Sundt > > Software Engineer > > University of Washington > > mitchellsundt@gmail.com > > > > -- > > Post: opendatakit@googlegroups.com > > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > > Options: http://groups.google.com/group/opendatakit?hl=en >

Andy,

If the rotation is something you can reproduce, then please describe
the phones it happens on (and doesn't happen on) at
http://code.google.com/p/opendatakit/issues/detail?id=391. Also,
attach a stack trace with the crash from the rotation.

Yaw

··· On Sat, May 5, 2012 at 6:40 AM, Andrew Faust wrote: > One thing I noticed that seem to make Collect crash when taking picture. If > I am rotating the phone from portrait to landscape to take a picture that > may be causing it to crash. If I stay in portrait or landscape it seems to > be OK. Just something to test or look into??? > > Andy > > > On Thursday, May 3, 2012 2:26:54 PM UTC-5, Yaw Anokwa wrote: >> >> Andy, >> >> Sorry you are still having problems. Is this the same issue that you >> reported at http://code.google.com/p/opendatakit/issues/detail?id=391? >> It looks like it's now happening on another make/model of phone. Could >> you maybe let us know (in the ticket) what phones it happens with and >> what those phones have in common? And if it doesn't happen on some >> phones, it'd be good to know those as well. And in case this might be >> a form issue, could you attach the form you are using? >> >> Yaw >> >> On Thu, May 3, 2012 at 8:42 AM, Mitch S wrote: >> > OK. I'm glad you have a work-around. Without the log file, or unless >> > you >> > ship us the phone that exhibits this problem, this unfortunately remains >> > just an anecdote or cautionary tale. >> > >> > Mitch >> > >> > >> > On Thu, May 3, 2012 at 5:20 AM, Roxroy Bollers wrote: >> >> >> >> Hey Andy, >> >> Did you try backing up the data on your phone and doing a factory reset >> >> - >> >> that sometimes if not all clear any glitch. Also, you can try updating >> >> the >> >> phone software and see if that clears the bugs too.... >> >> >> >> Hope you get through with this... >> >> >> >> R. >> >> >> >> >> >> On Thu, May 3, 2012 at 8:15 AM, Andrew Faust wrote: >> >>> >> >>> Have tried to follow directions for the log traces. And posted the >> >>> information many months ago...and was told that that is not the >> >>> information >> >>> that you were looking for. I do not think that this is an issue that >> >>> is >> >>> "phone specific" we have see this on different phones and devices >> >>> running >> >>> different OS. One interesting thing that I did a few days ago...was >> >>> to >> >>> install another camera application to give that a try. When I take >> >>> the >> >>> picture and it prompts me to choose which camera application to use to >> >>> take >> >>> the picture and I choose the new camera it still crashes...but when I >> >>> choose >> >>> the default camera app it works(most of the time). I removed the new >> >>> camera >> >>> application and ODK still crashes when only the default camera app >> >>> is available. I re-installed the other camera app(Pudding Camera) >> >>> and then >> >>> when prompted to pick a camera app and I choose the default camera app >> >>> it >> >>> works fine. So for now this is going to be my work around. I will >> >>> try >> >>> this on some of the other phones that we are having the same issue and >> >>> see >> >>> if it works there. >> >>> >> >>> Andy >> >>> >> >>> >> >>> On Wednesday, May 2, 2012 12:08:44 PM UTC-5, Mitch wrote: >> >>>> >> >>>> Again, for us to work on this, we need log traces, especially as it >> >>>> is >> >>>> so phone-specific. Please see the earlier e-mail in the chain for >> >>>> how to >> >>>> capture these and open an issue. >> >>>> >> >>>> Mitch >> >>>> >> >>>> On Wed, May 2, 2012 at 5:14 AM, Andrew Faust wrote: >> >>>>> >> >>>>> Thanks....yes on my phone have image set to 640x480. I know that >> >>>>> some >> >>>>> of the phones that we were testing ODK on did not have an option to >> >>>>> lower >> >>>>> the resolution. For the most part ODK works....just a few phones >> >>>>> that we >> >>>>> are having the issues on. Mine did not have any problems until I >> >>>>> updated >> >>>>> the OS. I did remove ODK cleared out any folders and files that ODK >> >>>>> created >> >>>>> and re-installed ODK 1.1.7. Still have the issues....but now not >> >>>>> all of the >> >>>>> time. If I figure anything out I will post it. >> >>>>> >> >>>>> Andy >> >>>>> >> >>>>> >> >>>>> On Friday, April 27, 2012 8:34:46 AM UTC-5, OutSourceRox wrote: >> >>>>>> >> >>>>>> I am not sure if this will help. But the other day while I was >> >>>>>> doing >> >>>>>> some test on a project I am working on. Mine crashed also and it >> >>>>>> was due to >> >>>>>> the resolution of the image being too high. I changed it to 640x480 >> >>>>>> and that >> >>>>>> worked.... >> >>>>>> >> >>>>>> R. >> >>>>>> >> >>>>>> On Fri, Apr 27, 2012 at 8:06 AM, Andrew Faust wrote: >> >>>>>>> >> >>>>>>> As stated in my post...using most current version 1.1.7, but this >> >>>>>>> was >> >>>>>>> happening with older versions of Collect also. Did seem to start >> >>>>>>> after I >> >>>>>>> updated the OS from 2.2 to 2.3. >> >>>>>>> >> >>>>>>> Andy >> >>>>>>> >> >>>>>>> On Thursday, April 26, 2012 3:55:21 PM UTC-5, Mitch wrote: >> >>>>>>>> >> >>>>>>>> First, make sure you have the latest 1.1.7 release. >> >>>>>>>> >> >>>>>>>> Then, please capture the log immediately after this occurs (e.g., >> >>>>>>>> Catlog or any other log viewer). (These can e-mail you the log). >> >>>>>>>> >> >>>>>>>> And open a new issue ( >> >>>>>>>> http://code.google.com/p/opendatakit/issues/list ) with the >> >>>>>>>> information >> >>>>>>>> below and the log as an attachment. >> >>>>>>>> >> >>>>>>>> Hopefully a newer version of 1.1.7 will report a different line >> >>>>>>>> number, as the line number indicated below suggests that the >> >>>>>>>> global variable >> >>>>>>>> holding the active form has somehow gotten lost. >> >>>>>>>> >> >>>>>>>> Mitch >> >>>>>>>> >> >>>>>>>> On Thu, Apr 26, 2012 at 1:30 PM, Andrew Faust wrote: >> >>>>>>>>> >> >>>>>>>>> This is an issue I have been having for a while. >> >>>>>>>>> ODK Collect Version 1.1.7 >> >>>>>>>>> Device Samsung SGH-I897 >> >>>>>>>>> Build id Gingerbread.UCKK4 >> >>>>>>>>> SDK Version 10 >> >>>>>>>>> Release 2.3.5 >> >>>>>>>>> >> >>>>>>>>> CRASH >> >>>>>>>>> Exception class name = java.lang.NullPointerException >> >>>>>>>>> Source file = FormEntryActivity.java >> >>>>>>>>> Source Class = >> >>>>>>>>> org.odk.collect.android.activities.FormEntryActivity >> >>>>>>>>> Source Method = refreshCurrentView >> >>>>>>>>> Line number = 453 >> >>>>>>>>> >> >>>>>>>>> Above is the info. from the crash report. This happens every >> >>>>>>>>> time >> >>>>>>>>> I take a picture (have tried different camera applications no >> >>>>>>>>> change) >> >>>>>>>>> If I use the "Choose Image" button it crashes the same way as >> >>>>>>>>> taking the picture (when using the Gallery) >> >>>>>>>>> If I use the ASTRO file viewer it seems to attach image files >> >>>>>>>>> from >> >>>>>>>>> my sdcard without a problem. >> >>>>>>>>> >> >>>>>>>>> Any help on this issue would be great. >> >>>>>>>>> Andy >> >>>>>>>>> >> >>>>>>>>> -- >> >>>>>>>>> Post: opendatakit@googlegroups.com >> >>>>>>>>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> >>>>>>>>> Options: http://groups.google.com/group/opendatakit?hl=en >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> -- >> >>>>>>>> Mitch Sundt >> >>>>>>>> Software Engineer >> >>>>>>>> University of Washington >> >>>>>>>> mitchellsundt@gmail.com >> >>>>>>> >> >>>>>>> -- >> >>>>>>> Post: opendatakit@googlegroups.com >> >>>>>>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> >>>>>>> Options: http://groups.google.com/group/opendatakit?hl=en >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> -- >> >>>>>> Play it forward and Have a good one! >> >>>>>> --- >> >>>>>> "Like a camera I use the negative to develop..uDig" >> >>>>>> "Success is the ability to go from one failure to another with no >> >>>>>> loss >> >>>>>> of enthusiasm" >> >>>>>> >> >>>>>> >> >>>>>> ----------------------------------------------------------------------------------------------------------> >> >>>>>> OutSourceRox >> >>>>>> Roxroy K. Bollers >> >>>>>> GIS and IT Consultant >> >>>>>> tel. 592.685.2737 >> >>>>>> ......................................................... >> >>>>>> Follow Us On >> >>>>>> Facebook >> >>>>>> Google+ >> >>>>>> Web >> >>>>>> >> >>>>> -- >> >>>>> Post: opendatakit@googlegroups.com >> >>>>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> >>>>> Options: http://groups.google.com/group/opendatakit?hl=en >> >>>> >> >>>> >> >>>> >> >>>> >> >>>> -- >> >>>> Mitch Sundt >> >>>> Software Engineer >> >>>> University of Washington >> >>>> mitchellsundt@gmail.com >> >>> >> >>> -- >> >>> Post: opendatakit@googlegroups.com >> >>> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> >>> Options: http://groups.google.com/group/opendatakit?hl=en >> >> >> >> >> >> >> >> >> >> -- >> >> Play it forward and Have a good one! >> >> --- >> >> "Like a camera I use the negative to develop..uDig" >> >> "Success is the ability to go from one failure to another with no loss >> >> of >> >> enthusiasm" >> >> >> >> >> >> ----------------------------------------------------------------------------------------------------------> >> >> OutSourceRox >> >> Roxroy K. Bollers >> >> GIS and IT Consultant >> >> tel. 592.685.2737 >> >> ......................................................... >> >> Follow Us On >> >> Facebook >> >> Google+ >> >> Web >> >> >> >> -- >> >> Post: opendatakit@googlegroups.com >> >> Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> >> Options: http://groups.google.com/group/opendatakit?hl=en >> > >> > >> > >> > >> > -- >> > Mitch Sundt >> > Software Engineer >> > University of Washington >> > mitchellsundt@gmail.com >> > >> > -- >> > Post: opendatakit@googlegroups.com >> > Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> > Options: http://groups.google.com/group/opendatakit?hl=en > > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en