1. What is the issue? Please be detailed.
When setting up a new device with ODK Collect the Layers folder is not created automatically on installation. So if a user is trying to transfer offline layers to the device it is more complicated than necessary.
I think you need to look in project settings for Maps > Reference layer - then the folder is created if you give Collect permission to access storage (it's been a few months since I had to do it so I am a little vague on that, but a user has just asked me how to do it remotely on their new device and I'm trying to write instructions as it's not covered fully in the Docs).
Is there a way of ODK Collect creating the folder during installation?
2. What steps can we take to reproduce this issue?
Install Collect on a new device - connect the device to a PC and look in the folder structure for the layers folder - it is missing
3. What have you tried to fix the issue?
Manually created the folder.
Many thanks.