EGRA Troubleshooting Grid Questions

I've coded an EGRA assessment mainly using the template provided by SurveyCTO. The grid question (letter sounds) are fine on some tablets (showing in proper grid form) but on other tablets, it's showing in a list form. Photo of the problem here.

I've tried updating CTO to the most recent version, updating the android software, and even clearing caches. Does anyone know why it's only working correctly on some tables? Could this be a tablet memory issue?

Early Grade Reading Assessment (EGRA) v1.xlsx (163.7 KB)

Questions about SurveyCTO should go to their support team. See